“In March 2024 (today is July 15 2024) bought a pair of mens Garza Fontaine shoes. Love the shoes but the laces shriveled after only a few months. Went to a Skechers store, only to be told that 1) they don't replace laces for free; and 2) they don't have those round laces. I had to buy flat laces that don't go with the style of the shoe.
That the laces shred with casual use is unacceptable, and that Skechers doesn't replace their faulty product is equally unacceptable. Had I known that this would be the case I would not have purchased the product.”
“The shoes was worth rps 7500 ,and I collected it from the new arrival collection.the shoes become completely d shaped and foam also.. I checked with customer care but the completely ignored.
Very very bad service and quality.please don't buy guys from this brand.”
“Pathetic shoe quality even after paying so much compared to other brands in India and shoe can't even withstand a year also.
Even a local shoe from a street Vendor withstand for 2 or 3 years and skechers .....really ....and they give reasons that it's wear and tear defect....really, shoe are to wear on feet and not to carry on hand or on head.”
“Ordered the sketchers b cute a week ago anyway said the would be delivered by Monday by UPS then it said Wednesday by end of day then Thursday it said it was out for delivery at 7 in morning rang UPS as I had a important appointment in afternoon s told me diffent UPS rang me said it would not be delivered until Friday messing me about told UPS to return them to Sketchers to treat customers like nobody a disgrace ruined my day I hope the know what stress this company has put on
People so arrogant UPS avoid”
“Ordered nice pair of bobs b cute that were back in stock a disgraceful courier company ups was supposed to get them last Monday then said delayed then said Wednesday no delivery now Thursday as won’t be at home will never order Sketchers again to employ that Company that treat you like that was in in the depot today at one o clock still no delivery a. Terrible experience was looking forward to getting my sketchers on time well over a week compared to other companies”
“Skecher is a big brand, its product is like a local product, I have bought shoes 3 months before, it is worn out in the first 3 months and its clothes are also worn out, despite the customer care, they decide to sell them to local brand and what is the difference between them. Ekdaum Ghatiya quality is poor services, don't buy any of them.”
“Very bad quality. They charged 6000 Rs but the sandal did not last for more than 6 months. The velcro went bad and no service/exchange offered. Only regrets”
“All my white cloth skechers have turned yellow after I cleaned them. Even my Grau ones have yellow streaks. Talking over hundreds if dollars for shoes I can't wear now. What can you do about this.”
“I have over 20 pairs of Skechers but am so annoyed at their awful customer service. I have 3 pairs of the same sandal in different colours which I love. I was in a hurry and bought a different colour from a shop without trying them on. I 'saved' them for a holiday but when I wore them there was a rough part which wore a hole in my foot! I'd lost the receipt when I got home so the store won't help. Why won't Skecher? Its their product. They can see the issues from photos. I shall endeavour never to buy more. Why do some companies think proper customer care is unimportant? 🤬😡”
“Bought skechers work Max cushioning shoes. That were recommended by your associates. I only had them 3 months with very little wear. The shoe ripped on me. I tried taking them back. I was refused a refund, exchange or gift card for a$100 purchase. Very dissatisfied as repeat customer. I will not be returning to spend my hard earned money on poor quality merchandise.”
“Worst product quality and after sale service...
I bought slippers of 2k from brand outlet , the slippers fall apart within four days of purchase and when I get back them for replacement they reply that it will take around a week for approval for replacement”
“I’m living in Hochiminh city, Vietnam. 2 or 3 months ago, I bought a pair of kid shoes for my 6 year old daughter. Suprisingly, the left one broken the the base not stick to the fabric. I brought it to the Sketchers showroom where I bought it expecting they will get it fixed or offer a new one. But no. They said after 14 days, they won’t be responsible for any reason.”
