“I’ve been a loyal Skechers customer for years and have probably purchased more pairs than I can count—always comfortable, always reliable… until now. Unfortunately, the pair I bought just four months ago has already started falling apart, with the heels deteriorating far too quickly for a shoe that’s supposedly built for daily wear.
I reached out to customer service expecting at least a fair discussion—especially since I believed Skechers stood behind their 12-month warranty. Instead, I was told the shoes are not covered, with no clear explanation. When I questioned the warranty policy, I got no response—just a flat-out denial.
This was my first time needing support from Skechers, and sadly, it will likely be my last. If this is how they stand behind their products, I’ll be moving on to another brand that takes quality control—and customer loyalty—more seriously.”
“I bought two different steel toe shoes, these are supposed to be work shoes they lasted for 2 months before they starting falling apart, they were not cheap, I will never buy these cheap shoes again”
“Not at all happy that the Bob sneakers have changed. I ordered a pair and returned them at they fit larger and not as comfortable as the original ones, nor do they have the padded elastic heal so you could wear them as a slip on”
“Ordered on 23rd of May and still not arrived and skechers have shown no interest in trying to sort problem. UPS and skechers do not reply as promised. I will have to contact credit card company to see if they can help. I will never buy from them again. AVOID”
“This is the third time they grabbed the pavement as I was walking and threw me down. Broke 2 fingers and bruised my knuckles.
Loved their fit but they are dangerous to senior citizens- I am getting rid of them.”
“I am writing this review with great disappointment and frustration. After only three weeks of wear, the sole has "worn out" to such an extent that the shoes have become unusable. For a brand like Skechers, I expected much higher quality and durability, especially considering the price.
However, what is even worse than the product quality itself is the customer support. I tried to resolve the issue through their support, but I hit a wall of irresponsibility and blame-shifting. No one wanted to take responsibility for the obvious defect in the product. They just kept passing me from one person to another, without any concrete solution or willingness to help.
This is absolutely unacceptable. Not only did I waste money on a poor-quality product, but I also lost time and nerves trying to exercise my rights as a customer.
From my experience, I can only say: I will never buy anything from Skechers again. It is clear that they lack concern for both product quality and customer satisfaction. Avoid them at all costs if you don't want to find yourself in the same situation.”
“I was a Skechers all the way as I have wide feet and working catering I always found them very comfortable and long lasting but these last year and a half I’ve been through 4 pairs and I will definitely say it will be my last because the comfort has gone, there is no good support and the quality has gone down drastically.”
“Bought a pair of the easy slip in golf shoes - 6 weeks later the heel cover on both sides - the golf shop tried to get them changed but they said it was consumer damage - expensive shoe for the quality being rubbish - be trying Footjoy going forward 🤷♂️ brutal product with no customer service”
“Poor quality of binding material used for binding the sole with the upper portion of the slipper and sketchers refused to service them even for a paid service”
“Purchased a pair of Sketchers Bobs slip ins women's. Only have them 2mos and the inside lining is wearing and, the worst part of these horrible shoes is the soles. They are so shallow and barely any grips. Because of this design, once the soles wear just the slightest, they become flat and extremely slippery and a hazard for waking in. Totally worthless, unless you want a slip and fall daily. Customer service says I can return for inspection,
but I'm not going to pay to ship, and I'm sure they won't do anything! Just wasted $75. Don't buy!!! Total Junk and extremely dangerous for walking!!!”
“Less than 6 months of walking in these shoes. I bought the gowalk 7 hands free. Loved the shoe, top looks like new, but the sole does not hold up for anything other than casual walking. This is the second pair I have bought, just to have the bottom not last, and they are not cheap!!”
“Bought on jan 30 2025. Stitching coming out all over them. Some big enough to put a finger in. Always owned sketchers. But never will buy again.i am not rough on my shoes either. Cheaply made.”
“The inside heel of the right shoe on the Guide Step, slip in runner took less than five weeks to completely shred and tear. Very poor quality, they were used exclusively on a tread mill. No hard usage at all. Bought at the Skechers South Common outlet in Edmonton. Not worth the money.”
“I did love sketchers. They were the only shoes I could wear after I broke my foot. Then they came out with arch fit and ruined their shoes for me. The arches now hurt and I can’t wear them. I also really loved their clogs because my feet are sensitive and crocs insoles hurt my feet. I’m 57 years old and I just want solid black sensible clogs because I live in the country and I’m in an out running water hoses or getting in and out of the pool and I need something waterproof and easy to slip in and off. I also have RA and don’t like my toes exposed because they are deforming because of RA. The only thing available has Snoop Dog’s face and name all over them. Why? If I wanted Snoop Dog or any other charms I would purchase them and add them. I don’t have a problem with Snoop Dog it’s just at 57 years old I would feel ridiculous wearing them.”
“Sketchers discontinued 23041 mens archfit shoes. The new style of archfit are terrible. They DO NOT compare to the original archfots. We will nolonger purchase from sketchers.”
