“The deluxe walkers are notorious for wearing out quickly in the mesh areas of the toes. I have had 3 pairs to wear out in the toe areas of the shoes, especially the big toe area. The mesh seems to be too weak or just not materially strong enough to hold up under every day use.
The rest of the shoes hold up well but the shoes can’t be worn with the holes in the toes.
It’s just not cool to have holes in the toes of your shoes, like it’s cool to have holes cut out in the knees of blue jeans.
It’s a shame to have to discard otherwise good shoes were it not for the holes in the toes.
Why doesn’t Skechers make the material thicker so this won’t happen. Or, at least provide some strong, matching, self adhesive patches to cover the unsightly holes!
I generally like Skechers shoes but this has been a very troublesome problem for me.
I have not had this problem with any other brand of shoes.”
“We bought two pairs of men's flip flops from Skechers on Military and Okeechobee Boulevard in West Palm Beach, Florida. They looked like good quality and I've known this brand for many years, but after just wearing them once for two days they completely fell apart. This is a very bad product. I've gone to the store to report this defect and the salespeople have been rude and didn't even pay attention to what I wanted to explain to them. They say that in order to accept a claim the shoes must not have been used, which I don't understand how you can tell they're not good if you never wear them. I'm very surprised because I've known this brand for many years and I've never had any problems, but I will never even look at their products again.”
“I ordered the Skechers model Pollard-Osgood size 9 wide from Skechers online because the shoe looks like fairly traditional leather loafer with a strong rubber sole. From the photo below I think I had every reason to believe the shoe would wear like a loafer and have sturdy but cushioned heel. Unfortunately for me the heel of the shoe has no support at all and I feel like I am wearing flat soled slippers. I walk about ten blocks to my office every day. I wore the for the first time today. It was so bad that I went home at lunch time and changed into one of my pairs of ecco casuals. I am so disappointed because I fell for all of Skechers's marketing. I should have read reviews. I will say this, the shoe appears to be well made with good materials. It is just poorly designed as a casual shoe for men.
Also delivery to me in Manhattan took much longer than I expected since they said the shoes were in stock.”
“I recently purchased a pair of Skechers shoes from your store at Lulu Mall, Lucknow. Unfortunately, my experience with this product has been quite disappointing.
After wearing the shoes, I developed cuts on my foot, making walking uncomfortable and affecting my daily activities. I also noticed that the model I purchased was advertised to have extra cushioning support, but the pair I received lacks this feature.
I have been reaching out since 4th February 2025, but I have not received any solution yet. This delay has added to the inconvenience, and I request an urgent resolution at the earliest.”
“I bought a pair of their slops, found them to be comfortable and well worth wearing HOWEVER the tongue, the maternal part that goes between the big toe broke off without any warning. Almost zero wear and virtually brand new.
Emailed customer care however no solution, very disappointed and will not purchase their shoes any longer.”
“2 of the last 4 pairs I purchased from Skechers have had sole detached. This is done with just normal walking from a 70 plus old man.
Attempted to work with them so far response not acceptable
Steven N Florida”
“I returned a pair of sneakers that cause bleeding blisters on my toes. This was because the vinyl or plastic material used to make the sneakers was so stiff it cut into my toes whenever I took a step. I immediately boxed up the shoes and wrap them exactly as I received them with all internal tissue and foot forms etc. I tracked the return and found out get yours had the sneakers for over a week but didn't contact me about a refund. When I called, I found out Skechers refused to give me a refund, claiming the sneakers were "slightly worn". When I explained the sneakers were defective, they would not change their decision and still refuse to give me my money.”
“Dont buy sketchers anymoreeee!!!!!! There is no warranty if you have an issue. I bought a pair of shoes and after 3 weeks the leather inside becomes to shred like I was wearing it for 1 year. Very bad quality!!”
“These shoes at first appeared to be
slip-in shoes. They are NOT slip-in. I have to tug on the loop at the top of the heel to get it on.
I did not use these shoes when I first received them. Now, 6 months later, I have discovered that I can not get them on easily.
I am in my 70s and bought these so I could slip them on quickly, and not have to sit down or bend over to get them on. What a disappointment.
When I shopped for them online, I searched for slip-on/slip-in shoes, and they popped up in that category.
It appears that Sketchers Go Walk 7 shoes are slip-ins, but that is not the case.
I have only worn these shoes a couple of times, and won't wear them again. I will be buying a shoe brand that is a guaranteed hands free slip-in shoe.”
“Received sneaker with broken lace.
Asked for new lace to be sent. They don't do that. Wanted me to return sneakers..... Pain in the butt.
I'll buy my sneakers from someone else that has better customer service.”
“Bad customer service!
My daughter's toe was bleeding at work because of The Skechers slip on shoe had a hard spot near the pinky toe and Rubbed it raw enough for her toe to Bleed! Tey didn't want to do anything about it. But send the shoe back and then what!? I don't want another Pair. Just a refund.
They were Rude at Customer service!!”
“Have a pair of Snickers( sketchers sport memory foam) for about a month they're fall apart . Unfortunately I'm not able to add a picture to it very disappointed.”
“I just had TWO of the WORST CUSTOMER EXPERIENCES with the store manager at the Hylan drive store ( # 00862) in Henrietta Ny- I purchased a pair of boots on a gift card I received n noticed later on that they over charged me $15.- I went back to the store where SUPPOSEDLY a employee there refunded me $15 on my gift card- I hav both receipts- when I checked my gift card balance the $15 was never put back on the gift card!! Today 1/25/25 I called the store n talked to the manager about this- before she hung up on me she said “not my problem” so I went back to the store to try to resolve this issue- the store manager was SO RUDE TO ME- when I asked her what her name was she told me her name was F—K and walked away to the back of the store and never returned! I will not only write this terrible review but I will tell EVERYONE I KNOW about my TERRIBLE EXPERIENCES with this manager- I will also b calling the corporate office to complain but I don’t really expect any response from them either- they just don’t seem to care about customer satisfaction AT ALL”
“Have had a pair of slip-ins for less than a year are rarely use them. The material at the back has separated from the plastic piece on both of them. Not impressed and will not buy another pair.”
“My Skechers hiking boot is defective. It has fallen apart, from it sole on the inner side. I went to the Rowland Heights location. The cashier called a manager (Maria). She said no you need a receipt. I informed her I used my membership and my credit card. She replied go into your account and find the receipt. So I did and she said it's been move than 90 days. So I can't help you. I asked to speak to the store manager (Jennifer) and explained that is the policy. I replied you can't be serious these boots didn't last six months. (I do use these boots four days a week for two hours walking a trail.)That's eighty dollars wasted. I won't be shopping for any more Skechers.”
