“If FedEx loses your package your on the hook until fedex contacts sketchers back. That's not how good business works, I didn't lose my own package, I didn't send the package. I shouldn't have to pay for something I didn't receive. Sketchers is blocked on everything and I will be deleting my account after all of this is settled.”
“Do not buy Sketchers running shoes! I ran in the Go Running line for years and got 600+ miles. Now at less than 200 the tread comes off (faulty glue) or wear through (tread too thin). I’ve made two complaints to Sketchers but they always say “normal wear and tear” and off small discount for a new pair but do not stand behind their product.. DO NOT BUY!!!”
“have been a loyal Skechers customer for the past decade, ever since the brand entered India. Over the years, I have had a fantastic experience with their sports shoes and walking shoes, which have always provided great comfort, durability, and style.
However, my recent purchase of the Skechers Garlan Deno in Canada was a huge disappointment. The quality and comfort that I had come to expect from Skechers were completely missing in this model. The material felt poor and flimsy, lacking the durability I’ve always trusted in Skechers products. Within a short period of use, the shoes started showing signs of wear, making it clear that this was not up to Skechers’ usual standards.
To make matters worse, when I tried to request a refund, the process was frustrating and unhelpful. Given my long-standing trust in the brand, this experience was extremely disappointing. I hope Skechers improves its quality control and customer service, as this has made me seriously reconsider my loyalty to the brand.”
“I bought these shoes less than 6 months and.
wore them less than 2 hours walking per day, 5 days a week.
And the top of the shoe started turning a loose from the bottom on the left shoe. And I went to the store and they would not do nothing about it but offer me a 20% discount on another pair and I will never buy another pair of sketchers again. I bought those because they were quality shoes. But they've proven themselves not to be.”
“So I walk into Skechers store in Killeen, Texas and I see the big sign that says buy one get 50% off 2nd pair
So 1 so I go to the discount rack and for an hour find four pairs of shoes then I get to the counter and they say that it doesn’t the 50% off is not on the discount shoes
Nowhere does it say that except a little tiny print that I couldn’t read nobody could read”
“The deluxe walkers are notorious for wearing out quickly in the mesh areas of the toes. I have had 3 pairs to wear out in the toe areas of the shoes, especially the big toe area. The mesh seems to be too weak or just not materially strong enough to hold up under every day use.
The rest of the shoes hold up well but the shoes can’t be worn with the holes in the toes.
It’s just not cool to have holes in the toes of your shoes, like it’s cool to have holes cut out in the knees of blue jeans.
It’s a shame to have to discard otherwise good shoes were it not for the holes in the toes.
Why doesn’t Skechers make the material thicker so this won’t happen. Or, at least provide some strong, matching, self adhesive patches to cover the unsightly holes!
I generally like Skechers shoes but this has been a very troublesome problem for me.
I have not had this problem with any other brand of shoes.”
“We bought two pairs of men's flip flops from Skechers on Military and Okeechobee Boulevard in West Palm Beach, Florida. They looked like good quality and I've known this brand for many years, but after just wearing them once for two days they completely fell apart. This is a very bad product. I've gone to the store to report this defect and the salespeople have been rude and didn't even pay attention to what I wanted to explain to them. They say that in order to accept a claim the shoes must not have been used, which I don't understand how you can tell they're not good if you never wear them. I'm very surprised because I've known this brand for many years and I've never had any problems, but I will never even look at their products again.”
“I ordered the Skechers model Pollard-Osgood size 9 wide from Skechers online because the shoe looks like fairly traditional leather loafer with a strong rubber sole. From the photo below I think I had every reason to believe the shoe would wear like a loafer and have sturdy but cushioned heel. Unfortunately for me the heel of the shoe has no support at all and I feel like I am wearing flat soled slippers. I walk about ten blocks to my office every day. I wore the for the first time today. It was so bad that I went home at lunch time and changed into one of my pairs of ecco casuals. I am so disappointed because I fell for all of Skechers's marketing. I should have read reviews. I will say this, the shoe appears to be well made with good materials. It is just poorly designed as a casual shoe for men.
Also delivery to me in Manhattan took much longer than I expected since they said the shoes were in stock.”
“I recently purchased a pair of Skechers shoes from your store at Lulu Mall, Lucknow. Unfortunately, my experience with this product has been quite disappointing.
After wearing the shoes, I developed cuts on my foot, making walking uncomfortable and affecting my daily activities. I also noticed that the model I purchased was advertised to have extra cushioning support, but the pair I received lacks this feature.
I have been reaching out since 4th February 2025, but I have not received any solution yet. This delay has added to the inconvenience, and I request an urgent resolution at the earliest.”
“I bought a pair of their slops, found them to be comfortable and well worth wearing HOWEVER the tongue, the maternal part that goes between the big toe broke off without any warning. Almost zero wear and virtually brand new.
Emailed customer care however no solution, very disappointed and will not purchase their shoes any longer.”
“2 of the last 4 pairs I purchased from Skechers have had sole detached. This is done with just normal walking from a 70 plus old man.
Attempted to work with them so far response not acceptable
Steven N Florida”
“I returned a pair of sneakers that cause bleeding blisters on my toes. This was because the vinyl or plastic material used to make the sneakers was so stiff it cut into my toes whenever I took a step. I immediately boxed up the shoes and wrap them exactly as I received them with all internal tissue and foot forms etc. I tracked the return and found out get yours had the sneakers for over a week but didn't contact me about a refund. When I called, I found out Skechers refused to give me a refund, claiming the sneakers were "slightly worn". When I explained the sneakers were defective, they would not change their decision and still refuse to give me my money.”
“Dont buy sketchers anymoreeee!!!!!! There is no warranty if you have an issue. I bought a pair of shoes and after 3 weeks the leather inside becomes to shred like I was wearing it for 1 year. Very bad quality!!”
“These shoes at first appeared to be
slip-in shoes. They are NOT slip-in. I have to tug on the loop at the top of the heel to get it on.
I did not use these shoes when I first received them. Now, 6 months later, I have discovered that I can not get them on easily.
I am in my 70s and bought these so I could slip them on quickly, and not have to sit down or bend over to get them on. What a disappointment.
When I shopped for them online, I searched for slip-on/slip-in shoes, and they popped up in that category.
It appears that Sketchers Go Walk 7 shoes are slip-ins, but that is not the case.
I have only worn these shoes a couple of times, and won't wear them again. I will be buying a shoe brand that is a guaranteed hands free slip-in shoe.”
