Smith Corona Reviews

Name: Smith Corona
Rating: 4.71

4.7 Rating 1,759 Reviews

93 %

of reviewers recommend Smith Corona

4.7

Based on 1,759 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

2164265551

Email:

kam@smithcorona.com

Location:

3830 Kelley Ave
44129

Write Your review

Tell us how Smith Corona made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Smith Corona 5 star review on 9th June 2023

Leyda M

Smith Corona 5 star review on 11th May 2021

Nassib

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went on line and message was that I had 40 minutes to ship that day (Fri 20/27) I placed the order, but it shipped on Monday 10/30 Box arrived with all rolls unwinding in box, what a mess none of the rolls were taped or secured”

Helpful Report

Posted 6 months ago

“$300 shipping is ridiculous. We ordered $1000 worth of product which most places would offer free shipping for. We've yet to receive the product, I hope we don't have any quality issues from our customer.”

Helpful Report

Posted 6 months ago

“Great products and pricing but shipping times are frustratingly slow. Their website indicates most orders shipped the same day ('Generally, orders received by 4:00 pm EST (Monday - Friday) often ship the same business day') but it took 5 days to ship my order. Other than the slow shipping they have a fantastic product.”

Helpful Report

Posted 7 months ago

“I paid full amount 26 boxes of 2x4 lable but after 2 weeks they only shipped me 15 boxes and still i have not received my refund. I order another 25 boxes but it take 6 weeks to get it. Inventory is not good.”

Helpful Report

Posted 1 year ago

“I'm pretty sure I had set up an account (with terms) with Smith Corona. but when ordering on the website, I saw the 30day icon at one point but it never reappeared when it came time to purchase. I had to use company credit card instead of 30day terms.”

Helpful Report

Posted 1 year ago

Hello Chris, I see that you have an account on the website but you have always used a credit card as a method of payment. If you wish to apply for not 30 terms, the next time you're ready to order, you would need to send over a purchase order. You can send that to po@smithcorona.com. State that you have a website account and you would like to apply for terms. As long as our credit dept approves your company"s credit, you will then be set up on net 30 terms. Once that happens, we will then link the accounts together and going forward when you order on the website the option to use a purchase order will be available. Please let me know if you have any questions.

Posted 1 year ago

“Customer service wasn’t able to help me”

Helpful Report

Posted 2 years ago

“It took too many days to ship the order. I'll probably look for another vendor for my next order because we had 3 rolls left when I ordered it and it's all gone after waiting 3 weeks. You ask questions below about the delivery. It's hard to say because it hasn't been delivered yet.”

Helpful Report

Posted 2 years ago

“The shipping box arrived damaged, if you guys have extra tape to pack it safely? At least do something to protect the shipment.”

Helpful Report

Posted 2 years ago

“I have a DYMO LabelWriter 4Xl. your labels are to near one to the other and the printer start to overlap the printed labels. big problem for me.”

Helpful Report

Posted 2 years ago

“I expected faster shipping.”

Helpful Report

Posted 2 years ago

“Poor customer service”

Helpful Report

Posted 2 years ago

“Placed my order for some labels on 12/23/20. Labels did not ship until 1/4/21. Granted, there were a couple holidays in that period, I found that time between ordering and shipping to be unacceptable. I did contact customer service at one point and they did respond quickly which was good.”

Helpful Report

Posted 3 years ago

“I have not received the rest of my order or gotten any updates about it :(”

Helpful Report

Posted 3 years ago

“Labels are good but your freight shipping company is an issue. They dropped our pallet off at the wrong building. They didn't ask for signature or call us, they just dropped it off unattended without any notice. Also the pallet that they dropped off was broken and we had to move all boxes onto a new pallet.”

Helpful Report

Posted 3 years ago

“Very disappointed with the lack of communication regarding back ordered items”

Helpful Report

Posted 3 years ago

“Placed order on June 3rd. Received no email that it had shipped or that there was a delay until I called on June 8 th. -was told then that it had to be rerolled. Finally shipped on June 9th. I should have been notified right away that there would be a delay. Lack of communication makes me warry of placing another order. this was my first order with your company.”

Helpful Report

Posted 3 years ago

“The wrong size labels were sent to me. I do not think it was all my fault. I think we should share the return postage. I will be needing a couple of cases per month. Most likley purchase 5 or 10 cases at a time. Charles Conover 760 505 3338.”

Helpful Report

Posted 3 years ago

“Website is making me type the same thing in the same boxes, not taking first entry”

Helpful Report

Posted 4 years ago

“we have a resale certificate. it should be added to this account”

Helpful Report

Posted 4 years ago

“Website kept signing me out and it took a while to checkout.”

Helpful Report

Posted 4 years ago

Smith Corona is rated 4.7 based on 1,759 reviews