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Smith Corona Reviews

4.7 Rating 1,772 Reviews
93 %
of reviewers recommend Smith Corona
4.7
Based on 1,772 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Smith Corona Reviews
Visit Website

Phone:

2164265551

Email:

kam@smithcorona.com

Location:

3830 Kelley Ave
44129

Anonymous
Anonymous  // 01/01/2019
I went on line and message was that I had 40 minutes to ship that day (Fri 20/27) I placed the order, but it shipped on Monday 10/30 Box arrived with all rolls unwinding in box, what a mess none of the rolls were taped or secured
Helpful Report
Posted 1 year ago
$300 shipping is ridiculous. We ordered $1000 worth of product which most places would offer free shipping for. We've yet to receive the product, I hope we don't have any quality issues from our customer.
Helpful Report
Posted 1 year ago
The service provided by the seller has consistently demonstrated a lack of expediency, particularly with regard to shipping. Despite orders being placed up to two weeks in advance, shipping times remain unduly extended, and communication from the seller is notably absent. It is respectfully suggested that the seller should take steps to improve the efficiency of its shipping processes and enhance its customer service by providing timely updates on the status of orders. We have been a returning customer since last year but the service has been consistently poor. I am considering finding a replacement for obtaining this item. I always give feedback, but I am still experiencing the same issues and poor treatment. I am unsure if my feedback is being taken into consideration to improve service.
Helpful Report
Posted 1 year ago
I have been disappointed in the last order. I placed the order in early September and it just shipped on Friday October 13th. I reached out to customer service towards the end of September to check on the status and was told there was a delay. That is fine - but what I am disappointed in is that I had to reach out to find that out. It was not communicated to me at the time of the order or within 2 weeks after the order by anyone from the company. I only found out because I emailed myself to check status. In the meantime - I had to place an order with another company because we were in need of the product to keep our business running. This is poor service and I don't know that I will be placing future orders with this company as this has now happened twice. Megan
Helpful Report
Posted 1 year ago
Great products and pricing but shipping times are frustratingly slow. Their website indicates most orders shipped the same day ('Generally, orders received by 4:00 pm EST (Monday - Friday) often ship the same business day') but it took 5 days to ship my order. Other than the slow shipping they have a fantastic product.
Helpful Report
Posted 1 year ago
Almost 4 weeks and haven’t received my labels Come on and u want review Let see -10 Call to see where is my order after weeks and oh sorry we process soon No let’s change that to -100
Helpful Report
Posted 1 year ago
WORST EXPERIENCE EVER WITH MTY LAST ORDER! CONSIDERING THAT WE ARE A REPEAT CUSTOMER! POOR CUSTOMER SERVICE (LIVE CHAT & PHONE) ESPECIALLY THE GUY NAMED JOE! ORDERED MAY 31, FOLLOWED UP MANY TIMES DID NOT EVEN LET ME KNOW THAT THE ITEM WAS OUT OF STOCK!!!!!!! NOT EVEN FEEL SORRY!
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Posted 2 years ago
I ordered labels and didn't receive them or an update for a month. When I reached out, I was met with a cold and quick response with no explanation on the delay or lack of communication.
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Posted 2 years ago
Smith Corona has the best price on bulk labels. ordering is easy and my orders ship the same day.
Helpful Report
Posted 4 years ago
They have great customer service and the best labels.
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Posted 4 years ago
Good quality and support
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Posted 4 years ago
Very fast shipping!
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Posted 4 years ago
I Found the ordering process was easy and delivery was fast.
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Posted 4 years ago
Prices and customer service are great. Shipping prices could be better.
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Posted 4 years ago
Fast response time...my initial contact was customer service for product inquiry specifically on compatibility to our printer...the response was within 24 hours. Truly amazing response time.
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Posted 4 years ago
Quick Service! Easy online ordering
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Posted 4 years ago
they do nice work
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Posted 4 years ago
Recommend wrapping loose rolls in plastic so outside labels aren't dirty.
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Posted 4 years ago
found shipping high
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Posted 4 years ago
Love Smith Corona - great service
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Posted 4 years ago
Smith Corona is rated 4.7 based on 1,772 reviews