Name: Smith Corona
Rating: 4.77

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Phone:

2164265551

Email:

kam@smithcorona.com

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“I spent over 15 minutes trying to place my order because your ship-to and bill-to functionality isn't working. A very patient person helped me on the phone, but he had to "hard code" my information to get this done. It shouldn't be this difficult to do business with you!”

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Posted 4 months ago

“Tried calling - received a recording stating no one was available to help! Referred to website. I wanted to speak to a human. While placing my order on the website...after entering CC info...page went blank! NOT GOOD. Finally ordered using Paypal.”

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Posted 8 months ago

“Cost, and the rep who answered the phone, but because of new (company policy) they want everything on line, not with human contact.”

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Posted 11 months ago

“Seems that you want computer ordering with no human intervention. On a vendors first order, more help would be appreciated. On small orders, eBay type screens are fine , I guess, but on large orders, it seems that a personal rep could speed things up. But if you have computer ordering, you don’t need customer service salaries, so I suppose that cost out weighs the old customer care. I’m sure next order will be easy.”