Soufeel Reviews

Name: Soufeel
Rating: 3.67

3.7 Rating 867 Reviews

67 %

of reviewers recommend Soufeel

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Metrics

3.7

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My keychain was damaged and they were able to replace it. They were fast on responses and were polite. I just wish my problem shouldn’t have happened”

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Posted 4 years ago

“It took a long time to get my personalised mugs but they eventually arrived and they look exactly as previewed. Not the best quality but still pretty good! I’m happy with them and I would order from this site again.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Was pleased on how you all helped me out with my lost Pkg. It was never found and you graciously replaced it. I can’t wait until I get it now. Thank you!”

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Posted 4 years ago

“I love the product❤️”

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Posted 4 years ago

“Yes it does! And any issue will always solve problems:)”

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Posted 4 years ago

“When my locket came to me damaged, it was very easy to get help with replacing it. The new one sent was perfect and the process was easy. Thank you Soufeel for the time and help with replacing my locket. I absolutely love it!!!!”

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Posted 4 years ago

“The products are amazing! Only giving 4 stars because it did take about a month to get. But they came out great!!!”

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Posted 4 years ago

“Was given another tracking number that helped me be at ease about my order timing and arrival. Was contacted within 48 hours when I had sent an email with a concern. I ordered jan 28th and it was delivered feb 16th. Was given a 9-15 day shipping time not including production. The item arrived just as pictured and I am very happy with the outcome of the product!!”

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Posted 4 years ago

“Delivery took a long time but happy with the product”

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Posted 4 years ago

“Ich habe diese Ohrringe und meine Mutter liebte sie so sehr, dass ich die gleichen Ohrringe für sie kaufte. Sie mag sie wirklich, sie sind so viel schöner als auf dem Hauptfoto. Wirklich hübsch und eine schöne Art, dein Outfit zu verstärken. Gut für den Alltag, wenn Sie etwas Größeres wünschen, um Ihr Kleid zu dekorieren. Und wirklich mühelos elegant. Ohrringe haben eine gute Größe und sehen teurer aus als sie sind. Beeindruckt von der Verpackung und der dazugehörigen Reinigungskleidung! Kam gut verpackt und ein internes Geschenk wie Box, aber sehr schön.”

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Posted 4 years ago

“The delivery took longer that it should, otherwise the lamp came more beautiful than I expected and it was worth the waiting.”

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Posted 4 years ago

“I was a bit concerned after reading reviews and my item took longer to arrive than I expected, but it did come in time for Christmas and is a nice quality wallet with lovely picture of grandson”

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Posted 5 years ago

“Promised to send replacement for necklace chipping”

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Posted 5 years ago

“I was pleased with the support service very much.”

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Posted 5 years ago

“Hi,your service ,take customers money when you try to return item 47.oo and more you got your money and the 3 wigs I order got that too no returnTry many times to contact you all And I KNOW you got your money and you got the wigs I. Mail back, Not good .return my money”

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Posted 5 years ago

“Very good although service could be a little quicker but overall good company”

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Posted 6 years ago

Soufeel is rated 3.7 based on 867 reviews