Sweater Chalet Reviews

4.8 Rating 409 Reviews
93 %
of reviewers recommend Sweater Chalet
4.8
Based on 409 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Sweater Chalet Reviews
Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

Write Your review

Tell us how Sweater Chalet made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Very good service and it didn’t take much time to deliver the sweater. Very happy with sweater Chalet. I am very happy with your product & service.😋
Helpful Report
Posted 3 years ago
The service was outstanding and the Dachstein wool mittens are the highest quality and very warm.
Helpful Report
Posted 3 years ago
Order came promptly and I’m very happy!
Helpful Report
Posted 3 years ago
I thought I knew what high quality wool felt like. I did not. Now I do. I make excuses to take naps, just so I can wrap up in this blanket, even in summer (and i live in Texas). The quality and feel is outstanding.
Helpful Report
Posted 3 years ago
The workmanship on my sweater is absolutely gorgeous.
Helpful Report
Posted 3 years ago
I bought 5 pairs of the item specified below, approximately 3 months ago. I have never worn them with shoes, or outside - they have only been worn inside as “house socks.” They have been washed according to directions. 4 of the 5 pairs developed massive holes in them, to the point that they are no longer wearable and had to be recycled. I’m sure the 5th pair is well on its way to the same fate. I understand that 100% wool doesn’t wear the same as synthetics, but this is absurd, especially for a pair of socks that costs $35. I would not recommend. Dachstein TWO PLY Light Natural Tone Footlet Natural size 14" (Item No.: DW-5109-01-50, Unit Price $34.95
Helpful Report
Posted 3 years ago
I am so very pleased with the sweater that you had made especially for me because you did not have in stock the size that I ordered. Many other merchants would simply have said “that item is out of stock “. But you had Herman &. Hildi make one just for me. I deeply appreciate it. The sweater fits wonderfully,the quality is unsurpassed and I now have one more quality product from Dachstein wool wear. Thanks so very much. Bruce Evans, Idaho
Helpful Report
Posted 3 years ago
Great people to work with!
Helpful Report
Posted 3 years ago
Outstanding products, service and delivery time. We ordered a blanket and were amazed at the quality.
Helpful Report
Posted 4 years ago
Best hiking/backpacking socks ever. I used them for a week long trip and had no blisters and my feet were in great shape. I also loved the customer service from Sweater Chalet. When I accidentally placed my order twice, customer service reached out to check in with me so I was able to cancel the repeated order. Thanks!
Helpful Report
Posted 4 years ago
My husband was looking for some gloves that actually kept your hands and fingers warm. I have no idea where I stumbled upon the Sweater Chalet but I'm glad I did. I bought him a pair of gloves for Christmas and he absolutely loves them!
Helpful Report
Posted 4 years ago
"Holy Smoke" So nice I'll get buried in it. (No I'm not sharing or handing it down)
Helpful Report
Posted 4 years ago
Sweater Chalet has given me two similar wool hats that are the only hats in my lifetime fully covering my size Magnum Grande head. 4ply boiled wool with no shrink excellent quality all good yes you will pay a premium for world class quality thank you
Helpful Report
Posted 4 years ago
very warm and cute. a little itchy on forehead, kind of expected. the hat arrived quickly and as advertised!
Helpful Report
Posted 4 years ago
Great people, great products. The only true 100% wool socks in the old style that I could find. Richard is great; he cares about his customers and is extremely responsive.
Helpful Report
Posted 4 years ago
The mittens I bought are amazing! I had to return the first pair I bought because I picked the wrong size. The return process was very smooth.
Helpful Report
Posted 4 years ago
I have extra long arms so finding the Dachstein pullover sweater has been a lifelong search for something that would fit so well also so very thick and warm while still maintaining breathability. I am very pleased with all of the Dachstein products that I have purchased, gloves, mittens, cap and sweater,Bruce Evans, Idaho
Helpful Report
Posted 4 years ago
Great site, wonderful products. Mitten sizing guide resulted in perfect choice. Dachsteins are as good today as pair I bought 40 years ago. So warm!
Helpful Report
Posted 4 years ago
I order a pair of merino wool mittens. They are somewhat costly, but are worth the price. My hands become cold during my winter walks with my dog and I tried many gloves and mittens and none of them kept my hands warm on colder days. That is until I found these mittens. With these, my hands do not get cold even if the temperature is in the 20's. Below 20's, I wear a pair of thin gloves below these when I have to stay outside for more than 15-20 minutes.
Helpful Report
Posted 4 years ago
The Norlender products are great. Rick at Sweater Chalet is awesome! He went above and beyond to get me the last unsold sweater in my size in one of the Norlender lines from another merchant in Bergen! The manufacturer pulled it from that storefront, couriered it to Sweater Chalet and I had it delivered to me up in Northern Alberta within weeks. Thanks Rick!
Helpful Report
Posted 4 years ago
Sweater Chalet is rated 4.8 based on 409 reviews