Sweater Chalet Reviews

4.8 Rating 409 Reviews
93 %
of reviewers recommend Sweater Chalet
4.8
Based on 409 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Sweater Chalet Reviews
Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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The mittens are warm enough to keep my cold hands comfortable. I also place a liner under them on extremely cold days of temperatures in the teens and single digits. The gray color is a delight.
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Posted 4 years ago
Excellent product with great customer service
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Posted 4 years ago
The wool mittens I ordered are as warm as promised and beautiful. I love them.
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Posted 4 years ago
I got a beautiful Norlender Norwegian wool sweater for Christmas from Sweater Chalet. It fits nicely and is warm and comfortable, very high quality. Sweater Chalet was easy to order from and the shipment arrived on time.
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Posted 4 years ago
Prompt service and receipt of caps thru Priority USPS (free) in time for Christmas, thank you. Dachstein wool caps are excellent quality. Large fits me snug enough to not fall off spontaneously (my hat size 7 1/8); extra large fits over wife's hairdo with ease. For anyone's info: laid flat the large measures 10 inches and the xtralarge measures 11 inches across (inside measure). This translates to about 20 and 22 inches circumferences. We have enjoyed the purchase. In Alaska at 30 below zero these are WARM.
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Posted 4 years ago
Thank you so much for getting my order right after sending the first two items, then, no third item, until further correspondence. I will definitely be ordering more products from you when my Dad needs more. Thanks again.
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Posted 4 years ago
I love my new gloves.i bought these hoping I could end the years of trying to find gloves to keep my hands warm.i have Raynaud’s disease in my extremities and suffer from very painful attacks in Michigan’s very long winters.these gloves are very warm but sadly do not prevent the attacks from happening! But they are the best by far that I’ve found yet! I love the craftsman ship and love that go into these gloves.thanks again!
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Posted 4 years ago
Way too warm to wear indoors or in California. Collar is huge and not very useable.
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Posted 4 years ago
My husband has a 40-year old Norwegian wool sweater that years ago, being ignorant how to wash this sweater properly, I shrunk washing it. I now wear this sweater when out in the field with my cameras. I wanted to buy him a sweater this past Christmas matching as best as possible both the quality and the weave of the shrunk sweater so we could have matching Norwegian wool sweaters. When both my husband and I physically touched and saw the sweater I purchased from you with a weave almost exactly as the sweater I shrank, both of us frankly could not believe I was able to find quality the way quality was 40 years ago. We both are so very grateful to the Sweater Chalet. Thank you so much for not compromising quality as most of this world has today. My husband LOVES his sweater and it looks so good on him!
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Posted 4 years ago
Very friendly and responsive to inquiries. I have purchased Dachstein mittens and PossumDown gloves from Sweater Chalet based on their quality and the fact they keep my hands warm in winter. The only issue I have is with the PossumDown gloves wearing out but that's due to extensive use. I volunteer at an animal shelter working with dogs and the constant outdoor interaction does wear on most any glove. I had purchased major brand gloves and mittens costing much more but none were able to keep my hands as warm warm as Sweater Chalet's.
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Posted 4 years ago
Sox are really worm& comfortable will purchase here again jon b
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Posted 4 years ago
I received prompt service, a fair price and a quality product (Ojbro gloves).
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Posted 4 years ago
Bravo! The delivery was prompt and my girlfriend loves the sweater!
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Posted 4 years ago
Lovely product, lovely customer service.
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Posted 4 years ago
High quality products and professional service.
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Posted 4 years ago
I love my wool neon socks and the great colors. Sweater Chalet sends items quickly and includes a little European chocolate in the package. When I was sent the wrong item, they replied to my email right away and the correct item arrived in two days. For the returned item, I was emailed a first class label. Excellent service and product!
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Posted 4 years ago
My wife loved the Norwegian sweater from dale of Norway and also her winter mittens. My wife's X-mas presents came in a timely fashion and the ordering process was very easy & without any hassles!!
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Posted 4 years ago
Efficient and professional service. The product, Dachstein mittens, are of excellent quality.
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Posted 4 years ago
Sweater Chalet offers by far the finest Dachstein woolens available in the world. Their customer service is the best I have ever experienced from a retailer.
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Posted 4 years ago
I would give an "excellent" rating, as I like almost everything about them. But, I was not able to reach them by phone, no matter how many messages I left. Never called me back. Outside of that, love the selection, prices, etc.
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Posted 4 years ago
Sweater Chalet is rated 4.8 based on 409 reviews