Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t had this swytch kit for over a year or just over a year. The only thing I would say I’m disappointed in is the battery. Plus, I think not enough fault was put into where you mount the battery on a Brompton bike plus the pedal pick up”

Helpful Report

Posted 1 year ago

“not bad battery is kinda strange with its indicators”

Helpful Report

Posted 1 year ago

“Really good kit, very pleased with it. The only problem encountered was with attaching the sensor to the frame so it actually worked. Advice from the help desk was no more helpful than actually what was printed in the manual.”

Helpful Report

Posted 1 year ago

“Resolved faulty part problem, but 4 not 5 star because failed to send the part when promised forcing me to update support ticket asking why I hadn't got the replacement part I was promised. Luckily, once prompted it was actually sent at the second time of asking and resolved the issue!”

Helpful Report

Posted 1 year ago

“Hallo, obwohl mehrere Anschlüsse vorhanden sind, konnte kein Adapter für die Fahrradbeleuchtung (vorher Dynamo, Rad vorn) geliefert werden. Ich muss eine Powerbank extra mitnehmen, das ist wirklich sehr schade. Mit freundlichen Grüßen”

Helpful Report

Posted 1 year ago

“The device is excellent. It's easy to install and features an appealing design. However, I'm not awarding it five stars because its battery life falls significantly short of expectations, especially given its high price point. I hope to see improvements in this area.”

Helpful Report

Posted 1 year ago

“easy to fit; looks good; the only issue is the limited range - which is expected given the small size of the battery”

Helpful Report

Posted 1 year ago

“No need to worry about the wind or inclines when thinking about a ride. A great aid to exercise without eliminating effort.”

Helpful Report

Posted 1 year ago

“The kit was delivered 8 months after order. Customer service provided fast a new handle bar display. Fun to ride your favorite bike effortless. Go for battery with good capacity!”

Helpful Report

Posted 1 year ago

“The kit was easy to fit and gives that little assistance I needed on hills. However after a year of use the battery performance is declining, on both the original smaller battery and the larger one I purchased 6 months ago. I hope that the deterioration does not continue to decline as fast as it seems to have done recently. Perhaps warmer weather will help. The pedal assist function is clumsy to turn on and off and dangerous to operate whilst riding. I only need assistance on hills which makes the operation of the assist function rather difficult. Luckily I purchased a hand throttle (illegal) which means I can add as much assist as I want, instantly.”

Helpful Report

Posted 1 year ago

“Il mio kit con qualche accessorio è con batteria piccola 15km dichiarati ma ne percorro meno, funziona bene tutto sommato, la batteria maggiorata sarebbe ideale ma costava troppo il tutto. Il montaggio è stato facile, anche le guide che offrite sul sito sono chiare. La consiglierei solo con batteria maggiorata,.”

Helpful Report

Posted 1 year ago

“I’m very happy with my Swytch. My only disappointment is the lower range on the new smaller batteries (over 1st iteration). I know I can order a spare but that’s expensive and another something to carry.”

Helpful Report

Posted 1 year ago

“Long wait for lower price, but worth it. Motor has surprising maximum power, however switching between power levels (handlebar control) is tricky. But you adapt. Good fun, and you always know it will help you home.”

Helpful Report

Posted 1 year ago

“I love being able to ride my bike again, I couldn't anymore because of my knees. It was easy to set up, but it took forever to get it delivered, almost twice as long as they said, I think it was three months. I wish it had a stronger motor, I found it wasn't strong enough to get up some of the hills. And there's a trail I was really hoping I could use now, but there is sand in a lot of places on it and it's not strong enough to go through it. So it depends where you want to ride, city streets will be fine not not too many other places.”

Helpful Report

Posted 1 year ago

“Great modification and my wife is enjoying it as well. I had some issues getting the magnet on the crank to line up properly and made some modifications on my own. I would suggest you pack some shims in your kit. however all is well and we are happy to not have to buy another bike. We love our Bromptons and this is now an excellent upgrade.”

Helpful Report

Posted 1 year ago

“Absolutely fantastic. A hill climbing game changer! The removable and portable battery was a key purchase usp with so many of our bikes having been stolen... Only downside has been some of the installation instructions which were tortuous to say the least, and the (notified) 4 months wait for delivery. Swytch makes cycling easy, fun, freeing and punchy. Love it!”

Helpful Report

Posted 1 year ago

“Now that it works it is like magic and is a game changer for me. However, there are a few things to be aware of. 1. The kit is not as easy to fit as one is led to believe. I can change a tyre ok but fitting the kit to the pedals is beyond me. I took my bike to a bike shop where you can test ride Swytch but even then it didn't work properly at first and the gap between the pedal disk and sensor had to be adjusted. 2. The bike is now very front heavy and I worry going down very steep hills so take them very slowly and stand on the pedals to lower my centre of gravity. I feel if I ride I might go over the handlebars. Probably not likely but it feels that I might. 3. Even the max battery runs down quite quickly especially on hills. Might not do so for a faster rider who produces more pedal power than I do. I ride on lowest power except when going up very steep hills. 4. It takes a bit of getting used to especially starting, stopping and going up hills. The power doesn't kick in until you are peddeling, if you ease off peddeling, even for a moment, going up a hill you will stop. You may find yourself going faster than you are used to and braking more at junctions. 5. I have strange handle bars and the Swytch people weren't sure the battery holder would fit but it does so read everything on the website and look carefully at your bike before deciding whether or not to buy. All in all, despite the above, the kit has made a huge difference to my bike riding. I can now cycle up the steep hill I live at the top of.”

Helpful Report

Posted 1 year ago

“The swytch bike kit was very easy to install onto our bike. It worked well and seamlessly for the first 6 months or so, but then the pedal sensor stopped working despite all the adjustments. That was replaced and then started working well again as long as the sensor was adjusted every once in a while. My main issue is that about just over a year later of getting the kit, the battery life decreased drastically, about 30-40%. It is still working but we get way less range. Something to consider if this is meant to be anything more than for short trips getting around town. The response from customer support was mostly quick and helpful, although one time it took some time to hear back.”

Helpful Report

Posted 1 year ago

“I have been riding my present bike for over 20 years - it was a gift given in appreciation of ecumenical work I had been doing in a Parish I had been serving in in Northern Ireland by the 2 Primary Schools in the village. I was reluctant to change it for a brand new electric bike. The Swytch kit has enabled me to continue to enjoy it and indeed ride it more and further than I had been. It was keenly priced. I think the length we are required to wait for our kits should be worked on. Thankfully I haven't needed to return anything or seek a refund.”

Helpful Report

Posted 1 year ago

“Easy to assemble.”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,659 reviews