takealot Reviews

Name: takealot
Rating: 2.58

2.6 Rating 545 Reviews

39 %

of reviewers recommend takealot

Company Reviews

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Metrics

2.6

Based on 545 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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takealot 1 star review on 24th December 2023

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelent service”

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Posted 5 years ago

“Lol I bought a bag snaske skin bag I wanted to send it back because it was too scary but later decided not to. Did I make a mistake? Hell to the no Thw quality is too awesome.”

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Posted 5 years ago

“Great service and customer support.”

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Posted 5 years ago

“Quality products and good delivery services.”

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Posted 5 years ago

“Happy with the Nike takkie purchased and was delivered within 2 days”

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Posted 5 years ago

“quick and easy... right product all the time”

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Posted 5 years ago

“Their service is impeccable and quality of product excellent. I will definitely use them again.”

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Posted 5 years ago

“My favourite shop to spoil myself and the family and prices are reasonable and the discounts thank you so much.”

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Posted 5 years ago

“Efficient service and great quality.”

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Posted 5 years ago

“They have the fastest delivery service and exchanging products is a breeze. Love them to bits”

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Posted 5 years ago

“Great specials and quick delivery”

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Posted 5 years ago

“Quick and easy refund process”

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Posted 5 years ago

“Takealot always delivers my orders on time. I ordered perfumes off this site and the price was super low for genuine quality products. I'm always happy with the service.”

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Posted 5 years ago

“Stock availability, in house process is efficient and so are the staff.”

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Posted 5 years ago

“Always right the 1st time”

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Posted 5 years ago

“I order PlayStation 4 games and i was very happy with the price also the Delivery. it was super quick and i will also recommend Takealot when its comes to online shopping.”

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Posted 5 years ago

“Amazing website. Great promotions and daily deals. Exceptional follow up and customer support.”

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Posted 5 years ago

“Quick delivery, easy to use website, very efficient.”

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Posted 5 years ago

“They are professional and delivery what you bought.”

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Posted 5 years ago

“The specifications of the products I bought were exactly the way they specified. Love the customer service when doing collection and the is someone by your side for assistance through out. Communication is on point from when you made the order and its clear. Very user friendly website. I have not done any returns so I cant comment on that part”

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Posted 5 years ago

takealot is rated 2.6 based on 545 reviews