takealot Reviews

Name: takealot
Rating: 2.51

2.5 Rating 582 Reviews

37 %

of reviewers recommend takealot

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Metrics

2.5

Based on 582 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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takealot 1 star review on 27th January 2025

Anonymous

takealot 1 star review on 10th November 2024

Fasigh

takealot 1 star review on 25th October 2024

Anonymous

takealot 1 star review on 25th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly, I do not struggle to have my order processed; their website is so user-friendly. Secondly, I get update from when I have placed the order until I receive my order. Thirdly, they do no take long to have orders processed delivered. Fourthly, I am able access my account and monitor it and all the necessary information is being uploaded in there and updated frequetly.”

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Posted 7 years ago

“Lol I bought a bag snaske skin bag I wanted to send it back because it was too scary but later decided not to. Did I make a mistake? Hell to the no Thw quality is too awesome.”

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Posted 6 years ago

“The specifications of the products I bought were exactly the way they specified. Love the customer service when doing collection and the is someone by your side for assistance through out. Communication is on point from when you made the order and its clear. Very user friendly website. I have not done any returns so I cant comment on that part”

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Posted 6 years ago

“COMMUNICATION FROM TO THE DELIVERY PART !”

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Posted 6 years ago

“So convenient and my children were happy with the toys.”

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Posted 6 years ago

“Quality and delivery time is excellent”

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Posted 7 years ago

“The Quality of the PSG Jersey was very good and delivery was very quick.”

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Posted 7 years ago

“Great service and prompt delivery”

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Posted 7 years ago

“Recently bought an induction cooker from Take a Lot and was happy with my purchase.”

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Posted 7 years ago

“The good quality of the product, fast delivery and good service in general”

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Posted 7 years ago

“Always a pleasure shopping online. The delivery was fast and efficient.”

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Posted 7 years ago

“Order was 100% correct”

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Posted 7 years ago

“I have never had to return any items purchased at Takealot. The quality of the products is good. The delivery is just as great and never disappoints. You are constantly kept up to date pertaining the shipment of your item/s purchased.”

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Posted 7 years ago

“Wide variety and quick delivery”

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Posted 7 years ago

“courier service is very good”

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Posted 7 years ago

“they always have excellent daily dela spcials and if you not happy with a purchase, its hassle free to return.”

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Posted 7 years ago

“My favourite shop to spoil myself and the family and prices are reasonable and the discounts thank you so much.”

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Posted 6 years ago

“Service & quality excellent”

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Posted 6 years ago

“Happy with the Nike takkie purchased and was delivered within 2 days”

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Posted 6 years ago

“Efficient service and great quality.”

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Posted 6 years ago

takealot is rated 2.5 based on 582 reviews