takealot Reviews

Name: takealot
Rating: 2.58

2.6 Rating 545 Reviews

39 %

of reviewers recommend takealot

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Metrics

2.6

Based on 545 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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takealot 1 star review on 24th December 2023

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always efficient Always on time Always friendly - All 3 of my orders within two weeks were nothing short of excellent customer service. Takealot.com for the win! :)”

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Posted 3 years ago

“michael rossow........customer for two years quick deliveries great commsunications everything one needs at reasonable prices. Returns are done meticulouse best online dealer. ..........”

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Posted 3 years ago

“Ordered Friday evening 18.12.2020. Delivered Sunday morning 20.12.2020. Can’t be easy with all the Christmas orders. Super impressed. On a weekend! More service like this in Cape Town would be wonderful.”

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Posted 3 years ago

“THANK YOU Takealot! Ordered a parcel on Tuesday 15th, received it a day earlier on 17th (proposed delivery date was 18 December 2020. My order in tact, great price and friendly delivery guys🤗. You guys are awesome!!!!!”

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Posted 3 years ago

“You guys are awesome! Placed an order and it was delivered far earlier than proposed delivery date. We need such a service now with Covid-19 being such a scare. Great work guys, keep it up.”

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Posted 3 years ago

“Thank you for your exceptional delivery service.. Your app is great.. Your delivery is awesome and quick.. Informing us of the progress is exceptional.. Thank you guys keep up the good work.. Well done”

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Posted 3 years ago

“Take a lots customer service had become so much better over the years. I'm truly impressed with their effort to respond, their quick turnaround time and friendly delivery guys. I've recently done a return on a tv (I found a better deal on takealot). THe delivery guys were very professional and helpful. The finance guys did the refund within days. Well done and keep up the good service.”

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Posted 3 years ago

“Used take a lot for the 1st time. I am very impressed. Their delivery was in 5 days, friendly driver, covid safety adhered to. And item was well packed. Just love the pre delivery sms's. I am really chuffed. Thank you Take a lot you guys are awesome.”

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Posted 3 years ago

“I order 2 times now and not ones where they late or faulty product, u will recommend them anytime to anybody, thanks alot takealot, you guys are the best online store, i will order again from you, may God be with you all”

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Posted 3 years ago

“Very happy.Very good company. Higly recomending.”

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Posted 3 years ago

“Bought headphones from them last year, when they became faulty, they were replaced in less than a week. I would recommend them 100%. I shop with them frequently and their deliveries are never late.”

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Posted 3 years ago

“Ordered an air fryer from them. Delivered on time. Great company”

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Posted 3 years ago

“Ordered an air fryer from them. great product. Great company”

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Posted 3 years ago

“I have been ordering items from takealot for many years. Every item I received was in perfect condition and I received it at the dates indicated by takealot team. I will continue ordering from takealot in the feature. Highly recommended. I just wish I could review each item I received to submit and show my appreciation.”

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Posted 3 years ago

“During the three years that I've been purchasing from Takealot, their service has been amazing! Thank you Takealot!”

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Posted 3 years ago

“Great experience and always on date. Keep up the good work guys.”

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Posted 3 years ago

“In the past 21 days I have dealt with 3 online stores (and their third-party) delivery function. Takealot. Take a bow! You have gained a customer-for-life. Fast, EFFECTIVE, friendly, caring service. I wish I could say the same about the other two (soon-to-be-out-of-business-competitors). Well done! You understand the online process and flow, and that all parties that act on behalf of your name, shoule buy into the same values! My sincere gratitude for excellent service!”

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Posted 3 years ago

“Initially I was not happy with the MeCool TV Box I've received due to software issues. After contacting the supplier Interfoto CC, their technician contacted me and the issue was easily resolved. The customer support from both TakeAlot and Interfoto CC was outstanding and I will recommend them any time”

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Posted 3 years ago

“Order 7243864 I didn't receive my order I've been waiting for many hours no call or anything to show that I am going to receive my parcel today”

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Posted 3 years ago

“Excellent service and fast delivery”

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Posted 3 years ago

takealot is rated 2.6 based on 545 reviews