The Fragrance Shop Reviews

1.4 Rating 288 Reviews

10 %

of reviewers recommend The Fragrance Shop

1.4

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does The Fragrance Shop take to deliver?

(2 weeks ago)

The Fragrance Shop normally delivers within 5 Days.

(2 weeks ago)

71.43%

Industry Average

“ The items were on sale so good price but delivery was very slow. ”

- Sipan Ibrahim

“ Really happy with the swift delivery. Happy with my purchases ”

- sarah chapman

“ Purchase goods delivery was fantastic great service fab offers ”

- Sian Witts