The Fragrance Shop Reviews

1.5 Rating 215 Reviews

12 %

of reviewers recommend The Fragrance Shop

1.5

Based on 215 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does The Fragrance Shop deliver on time?

(3 weeks ago)

Greater than 29% of reviewers feedback is The Fragrance Shop normally delivers on time.

(3 weeks ago)

66.67%

Industry Average

“ Well priced perfume Prompt delivery Discount vouchers for other companies ”

- Anonymous