The Perfume Shop Reviews

2.1 Rating 143 Reviews

28 %

of reviewers recommend The Perfume Shop

Company Reviews

Questions

Metrics

2.1

Based on 143 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does The Perfume Shop deliver? How long does The Perfume Shop take to deliver? Does The Perfume Shop deliver on time? How is accuracy and good condition of items delivered by The Perfume Shop?

Returns

Customer Service

How can I contact The Perfume Shop? How quickly does The Perfume Shop resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Perfume Shop.

Does The Perfume Shop deliver on time?

Helpful Report

(1 week ago)

Greater than 27% of reviewers feedback is The Perfume Shop normally delivers on time.

Helpful Report

(1 week ago)

40.00%

Industry Average

“ uncontactable chat is down. phone lines not being answered. terrible customer services. Still after 2 weeks no confirmation of order. No delivery. ”

- Clare Davies

The Perfume Shop Reviews

Delivery - Slow