The Perfume Shop Reviews

2.1 Rating 151 Reviews

26 %

of reviewers recommend The Perfume Shop

Company Reviews

Questions

Metrics

2.1

Based on 151 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does The Perfume Shop deliver? How long does The Perfume Shop take to deliver? Does The Perfume Shop deliver on time? How is accuracy and good condition of items delivered by The Perfume Shop?

Returns

Customer Service

How can I contact The Perfume Shop? How quickly does The Perfume Shop resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Perfume Shop.

Does The Perfume Shop deliver on time?

Helpful Report

(3 weeks ago)

Greater than 31% of reviewers feedback is The Perfume Shop normally delivers on time.

Helpful Report

(3 weeks ago)

55.56%

Industry Average

“ I ordered with Parfume Shop in November...Still not received .l have sent plenty e mails to Costumers Service after 3 weeks reply , that DX delivery service couldn't find my property (very funny).Since then no reply , no refound (l have asked many times).Costumers Service is the worst l have seen ever .Don't buy , if you don't want to loose your money , please . ”

- Anna

The Perfume Shop Reviews

Delivery - Average