The Perfume Shop Reviews

2.4 Rating 112 Reviews

34 %

of reviewers recommend The Perfume Shop

Company Reviews

Questions

Metrics

2.4

Based on 112 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does The Perfume Shop deliver? How long does The Perfume Shop take to deliver? Does The Perfume Shop deliver on time? How is accuracy and good condition of items delivered by The Perfume Shop?

Returns

Customer Service

How can I contact The Perfume Shop? How quickly does The Perfume Shop resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Perfume Shop.

Does The Perfume Shop deliver on time?

Helpful Report

(2 weeks ago)

Greater than 33% of reviewers feedback is The Perfume Shop normally delivers on time.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ I placed an order on Tuesday 26 November next day delivery got a confirmation straight away it is now December 2 after numerous queries with no answer I have today got in touch by phone spoke to Megan who was very helpful the rest of your services wants a good shake up never have encountered such bad service absolutley atrocious ”

- iris russen

The Perfume Shop Reviews

Delivery - Average