The Perfume Shop Reviews

2.4 Rating 112 Reviews

34 %

of reviewers recommend The Perfume Shop

2.4

Based on 112 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does The Perfume Shop deliver? How long does The Perfume Shop take to deliver? Does The Perfume Shop deliver on time? How is accuracy and good condition of items delivered by The Perfume Shop?

Returns

Customer Service

How can I contact The Perfume Shop? How quickly does The Perfume Shop resolve customer queries?

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How quickly does The Perfume Shop resolve customer queries?

(3 weeks ago)

Greater than 67% of reviewers feedback is The Perfume Shop takes over a week to resolve customer queries.

(3 weeks ago)

64.00%

Industry Average

“ I neede perfume in a hurry but couldn't get to the shop they had a very good online sale fast service and helpful ”

- Anonymous

“ sale items and good service ”

- Gillian Elliott

“ ordered product on line, saved £10, black Friday offer, excellent delivery service correct product delivered, fantastic service. ”

- Adrian Kerby