Login
Start Free Trial Are you a business?? Click Here

Toolstation UK Reviews

3.7 Rating 687 Reviews
67 %
of reviewers recommend Toolstation UK
3.7
Based on 687 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Visit Website

Write Your review

Toolstation UK 1 star review on 28th February 2024
TAKA
Toolstation UK 1 star review on 28th February 2024
TAKA
Toolstation UK 1 star review on 28th February 2024
TAKA
Toolstation UK 1 star review on 23rd February 2024
Charlie
Toolstation UK 1 star review on 1st January 2024
J RONCHETTI
Toolstation UK 1 star review on 27th July 2023
LEJ
Toolstation UK 5 star review on 22nd March 2023
Ejaz Gas And Electric Services Watford
13
Anonymous
Anonymous  // 01/01/2019
So happy to have a toolstation in Colne Lancs. Went in today and was served by Tom and Nic. Brilliant friendly service. The prices were very competitive. Will be using again. Thankyou Nic and Tom. You're a credit to toolstation
Helpful Report
Posted 3 years ago
The service we receive from toolstation staff is second to none. A young lady named Shannon from the Gosport branch was very helpful and knowledgeable about a product that we were looking for and went over and above to locate the item in store with which we were able to use. So thank you Shannon and to Toolstation in general for your outstanding service.
Helpful Report
Posted 3 years ago
Easy, great value and very prompt service and collection.
Helpful Report
Posted 3 years ago
Very helpful, friendly staff in the Bracknell branch. Was served by Dan, would highly recommend this store.
Helpful Report
Posted 3 years ago
Very good!!!!
Helpful Report
Posted 3 years ago
Quick and efficient service with competitive prices
Helpful Report
Posted 3 years ago
Great service lee was very helpful.
Helpful Report
Posted 3 years ago
Helpful and polite
Helpful Report
Posted 3 years ago
I popped into the Islington branch to by some plaster board fixings I had no clue on which one I should get and I recieved help from Tyrone he was very patient and made sure I got a suitable pack, definitely pleasant staff at Islington Toolstation.
Helpful Report
Posted 3 years ago
Toolstation Team Valley Gateshead is a credit to the business Staff very friendly and efficient 5 star service Colin
Helpful Report
Posted 3 years ago
Excellent service at the aberdare store. Was served by Elliott who was friendly and good. Fast and efficient service
Helpful Report
Posted 3 years ago
Visited the store in Bideford today for the first time. Greeted by two lovely happy ladies who made my visit enjoyable from the minute I walked in the door. Nothing was too much trouble. I will definitely be visiting again. Attentive and helpful. Credit to the company. Well done ladies
Helpful Report
Posted 3 years ago
Bought a couple of dewalt power tools at the aberdare branch Alex the salesperson was very attentive nothing was to much trouble A credit to the company 10/10
Helpful Report
Posted 3 years ago
Excellent service. Used click and collect service for the first time this evening. Order ready within minutes. Welcomed by the store staff, very friendly. Great prices and an array of products. Welcome addition to Bideford. 10/10 would highly recommend this store
Helpful Report
Posted 3 years ago
Visited the new Bideford and found the staff to be very helpful.
Helpful Report
Posted 3 years ago
Excellent service. Pleasant, very helpful staff. First class communication and competitive pricing. Clear and concise website with easy ordering.
Helpful Report
Posted 3 years ago
What a great new store in Billinghurst. Found the supervisor Tatjana most helpful and knowledgeable. Will be calling in again!
Helpful Report
Posted 3 years ago
Mr. Lawrence in Altrincham store assistance is good
Helpful Report
Posted 3 years ago
Excellent choice easy transactions online always ready for collection or delivery. Always kept informed. Recommend
Helpful Report
Posted 3 years ago
STACEY BUSHES AT MILTON KEYNES WAS HELPFUL AND EFFICIENT
Helpful Report
Posted 3 years ago
Toolstation UK is rated 3.7 based on 687 reviews