Toolstation UK Reviews

3.7 Rating 701 Reviews

66 %

of reviewers recommend Toolstation UK

3.7

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How is accuracy and good condition of items delivered by Toolstation UK?

(2 weeks ago)

Greater than 75% of reviewers feedback is Toolstation UK delivered accurate and undamaged order.

(2 weeks ago)

37.50%

Industry Average