Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 360 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 360 reviews

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Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Played against a player who cheated, recorded him walling. He was Copper 3 best rank previous season, and now Diamond 1 this season. So we played against him and 3 games later play against him again. Ubisoft, what is a diamond player doing in Bronze/Silver lobby?? You worry so much about the cosmetics of the game and leave cheaters and smurfs to roam around in the game. Matchmaking is broken, connecting to servers is broken, and no it is not network issues. Can connect to any other online game except Siege.”

Helpful Report

Posted 1 year ago

“Seige makes me want to die, servers always ass. Ranked 2.0 is dog. skill based mathmakeing is trash i go one game playing with plats then another game playing with champs like what”

Helpful Report

Posted 1 year ago

“Lmao. Ubisoft is a joke. I signed into my LG account to download my Prime account. Signed into Prime, then downloaded Luna. I picked a game to play, Ubisoft told me to sign in. I signed in to Ubisoft and it told me to change my password. I changed my password following the guidelines, and it wasn't good enough. I let Ubisoft pick my password and my Google account saved my old password but not the one Ubisoft chose. Pfuuuuuck yyyooouuuuu Ubisoft!!! Signing into 3 or 4 other services just to play a video game. Losers!”

Helpful Report

Posted 1 year ago

“Money Gruber. You used to be good. You used to care. You and EB only care about quantity over quality.”

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Posted 1 year ago

“Giving away a free game - spent 10 minutes creating an account just for them to tell me that the "offer" isn't available in my country, shame.”

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Posted 1 year ago

“I have spent months trying to recover an account with hundreds of pounds worth of games on it. Ubisoft "support" are refusing to do anything about it.”

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Posted 1 year ago

“This is a literal joke of a company. Garbage R6 servers. Garbage operators. Garbage everything. You all should be fired.”

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Posted 1 year ago

“just please sell your company who will actually help the games thrive you are sitting on assassins creed and rainbow six and they could be top games but ran by this shat of a company. could you imagine if a company who actually cared ran those games? it’s pathetic that it is even allowed this company is straight up a scam. this whole timeline of their company needs to be studied.”

Helpful Report

Posted 1 year ago

“Oh, where do I even begin with Ubisoft's customer support? It's like they're running a marathon in slow motion. I emailed them, sent in tickets, and even tried carrier pigeons, but it seems like they're operating on a time zone located somewhere in the Bermuda Triangle. I've waited more than three weeks for a reply, and it feels like I'm sending messages into a black hole. It's as if their customer support team took a vacation to Mars without setting up an out-of-office email. Maybe they're using carrier snails instead of pigeons—those little guys must be on a really leisurely stroll. I tried calling them, but it seems like the hold music is their version of a never-ending symphony. I've aged a year just waiting for someone to pick up. I even considered starting a support group for people who are still waiting for Ubisoft's customer support to respond. In the age of instant communication, Ubisoft's customer support is like a relic from the past. Maybe they're secretly time travelers trying to recreate the authentic experience of waiting for a letter in the mail. It's so retro; I almost want to send them a fax just to see if it'll get a faster response. Overall, dealing with Ubisoft's customer support is like participating in an extreme sport—extreme waiting. If patience were an Olympic event, they'd be gold medalists.”

Helpful Report

Posted 1 year ago

“I don't understand why no one is responding or providing an update Case: 19269482 Date Opened: 22 Oct 2023 What is going on?”

Helpful Report

Posted 1 year ago

“Worst damn support team Dumb asses haven't done anything for more than month with help to recover my games from stolen account Lazy fuks seems that doesn't work at all Responding only after 2-5 day's F U shat ass company”

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Posted 1 year ago

“I never do reviews but want to save people the time of dealing with ubisoft. Not worth it and you will get scammed. No support to help either. Been over 6 months and no one has opened any of my cases. Stay away from Ubisoft, they only care about the money.”

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Posted 1 year ago

“DO NOT BUY FROM THEM. The company is a scam. they care more about $20 than keeping customers. PC games are unreliable. Would not refund; my system is proven capable of running game. I cant imagine how stupid the management is to allow this policy of customer disloyalty. The video game maker is simply not worth your time or money. TIME TO BOYCOTT!!”

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Posted 1 year ago

“Assassins creed mirage sucks so much . It makes me want to throw my whole Xbox out the window You suck !!”

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Posted 1 year ago

“If I could give zero stars, I would. This is the third time I've had my account temp suspended for login issues after only ONE failed in log in attempt. I actually tried to send a communication to customer services and the send button was greyed out and not able to send. what a joke this companies customer service is. I am trying to remove all my game accounts from them to somewhere else, literally anywhere else!!!”

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Posted 1 year ago

“Ubisoft can scam your money if you will return game After i create a ticket they were been marked as resolved. Next I create a new one, so Ubisoft just close tickets to hide a problem. After 10 attemps I received a mail that I need to contact with some "Xsolla" (which is a bot), so I started to message with this bot which is absolutely not ready to solve a problem. In Conclusion I Lost a Money. Do not Trust Ubisoft.”

Ubisoft 1 star review on 14th September 2023

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Posted 1 year ago

“I honestly hate y’all. Just updating rainbow at this point the game is dog 💩”

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Posted 1 year ago

“No words need to be said your company is just so god awful. I hope you all end up homeless and in poverty. I would give this a zero star if I had the chance.”

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Posted 1 year ago

“The Ubisoft Team is probably the worst group of game developers to exist. It seems like they can never release anything right (in rainbow six siege) despite their claims of testing the updates. They continue to disappoint and they don't seem to really care about the opinions of their consumers.”

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Posted 1 year ago

“im still waiting fo a reaction its taking a lot of time and mean while i cant play my game i hope would get a response some time .....”

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Posted 1 year ago

Ubisoft is rated 1.1 based on 360 reviews