Wallis Reviews

1.7 Rating 186 Reviews

17 %

of reviewers recommend Wallis

Company Reviews

Questions

Metrics

1.7

Based on 186 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Wallis returns process?

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How is Wallis returns process?

Helpful Report

(1 month ago)

Greater than 83% of reviewers feedback is Wallis returns process could be better.

Helpful Report

(1 month ago)

7.69%

Industry Average

“ Trying to return a jacket return page sends you to debenhams Web page for returns but won't accept order no and says doesn't know my email address just keeps saying to redo how many times do you have to keep putting your details in to keep getting know were need to do something urgently ”

- Anonymous

“ Never ever ordering from here again. It was so difficult trying to return an item. Started a return for evri returns and the label didn’t scan when taken to return. Will never order anything from here ever again!! Very disappointed ”

- Anonymous

“ Very disappointed that the returns policy was not extended for the Christmas period. They said in line with all UK companies.... not the case as this was the only place I could not make an exchange or refund. A voucher would have been fine as I am good customer. Or was! ”

- Kim Yalcin

Wallis Reviews

Returns - Difficult