Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,119 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

Questions

Metrics

1.9

Based on 1,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Walmart made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Walmart 5 star review on 24th August 2025

Supreme Assets Recovery AT G Mail .com

Walmart 1 star review on 10th March 2025

Juliat

118

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Careful when you go to your local Wal Mart, they have decided to price gouge at some stores in Nebraska. They’re selling milk at one store, for $1.42....go to a different one and its $3.75. Its the same with a lot of there food items. Taking advantage of a pandemic is just pathetic, when all Americans are hurting right now!!!”

Helpful Report

Posted 4 years ago

“Walmart what happened? You promised 2 day shipping and not once did i receive my item, if at all, within that time frame due to your chosen shipping provider. Why do you continue to use the horrible shipping carrier lasership? Look up all the complaints about your chosen shipping carrier, they are horrible! Theft, shipping delays, no delivery, wrong address deliveries, i understand things happen from time to time but this has become the norm when shopping with you online and is very unacceptable. I will not be doing anymore online shopping with you until you offer better shipping options! You should really listen to your customers!”

Helpful Report

Posted 4 years ago

“40 % of reviewers recommend Walmart ? REALLY ? Impossible. I hope AMAZON, EBAY AND OTHERS destroy walmart for lying to the public. ---- Walmart.com is a mess. I bough three times and the last one was Tires . Their warranty is a BIG LIE . The costumer services is a joke, if you loose the call or they hung up on you forget about catch the same person. --- I call them to cancel my two e-mail they had from me cause I will never buy there again.”

Helpful Report

Posted 4 years ago

“After seeing all the commercials about the fabulous meat/steaks,..... Just spit out my last attempt to chew a $20 ribeye steak. Oh my!!! Terrible!! If this is what we get, Please put the "slow cooker" sticker on it!!!!!”

Helpful Report

Posted 5 years ago

“I went into the Wal-Mart on Pinewood Rd in Sumter S.C, my cash got stuck in the machine in the self check out, Louise came over and addresses me ( Are you an Idiot, did you Not see the sign) and I looked at her and say (Old lady I respect old people but you're not gonna talk to me like this) another worker walked and a customer looked on as Louise walked to the side cursing ( SOB). The customer comes up to me and says that was rude she actually called you a SOB. I was very Furious and got my money and left. This situation could've gone very wrong/worse. Louise did not consider the fact that maybe I couldn't read, (and yes very well), she was heartless with no compassion for me as a customer and she definitely does not Value what Walmart's Missions or Goals are. I do Not want Louise to do this to Anyone, and this very complaint may make her actually want to re-evaluate herself, because she may do this to a violent person with nothing to loose and she could get hurt because We never realize what type of day people are having. Please do Not 1 Bad apple to Tarnish the company's name.”

Helpful Report

Posted 5 years ago

“I ordered an item from Walmart.com in May, it supposed to be delivered in two weeks but it ended at the end of July. I had bought another one from Amazon and wanted to return the item to Walmart. Because the returning window already closed before the item being delivered, Walmart wouldn't allow me to return. Called Walmart but phone line get disconnected for no reason. Customer service are useless. I put a review on the item, guess what the review doesn't get published! I will never order anything frim Walmart.com!”

Helpful Report

Posted 5 years ago

“9/20 No employee in jewelry. I was told go to cust serv. I waited in line there, then went back to jewelry and continued to wait to no avail. Returned 9/22 for the exact same experience. I was told some employees hold down multiple locations. Walmart CONTINUES to disappoint. This was at Lake Wales, FL.”

Helpful Report

Posted 5 years ago

“Terrible everything. I ordered weights, they kept me waiting almost 2 months and they never arrived. The tracking email just looped me back to their home page. Fed ex says they were never shipped, Walmart claims they were lost in shipping. All hassle, use a better company.”

Helpful Report

Posted 5 years ago

“Walmart has caused me numerous ongoing problems when trying to use the Walmart card and trying to purchase from walmart.com although customer service sounds very pleasant they do not do what they say and caused a lot of problems save yourself the problems ,shop somewhere else.”

Helpful Report

Posted 5 years ago

“It's very frustrating when this walmart will charged me of too much than the total amount I purchased. From $52.72 (everything was included tax, delivery charges) and when I checked my card they charged me of $75.74. Wow!!!!!they never waited for me to give tip. They were the one who do it!! How disrespect people are nowadays!!!!”

Helpful Report

Posted 5 years ago

“I am no longer spending my money at walmart, because company policy states that you support a terror organization and not only support but charge every customer a BLM tax. This will be the demise of Walmart and Sam Walton is turning over in his grave.. SHAME on YOU!!!”

Helpful Report

Posted 5 years ago

“I will not shop at your store until you open both doors. I am elderly, have bad hips and legs. Now if I want advil, i have to walk clear across the store to get it! Then back and out to the parking lot. Pay your people for God's sake to open both doors. I think you can afford it!”

Helpful Report

Posted 5 years ago

“I was in the self check out on Sept 8 I was in the self check out on Sept 8, 2020 and I asked the assistant why they are no longer sanitizing the till screens and surrounding area and she said it is done every 30 minutes because the harsh chemicals will ruin the equipment. This does nothing for me if the guy before me had Covid. What a joke! Thanks for not doing your part to spread Covid.”

Helpful Report

Posted 5 years ago

“Store 5742 The cashier spent more than 15 minutes to verify a lady's discount coupon while completely ignore me and others customers waiting on line. It is ok to help verifying coupon but if it took that long, should have better way . When i talked to the cashers he should let us know will take a while. He said back me: I do not know it takes long. No any nice words, just made me feel awful! The store should manager better to handle this kind of situation! Employees in Canada tires are much warmer than Walmart! Will avoid this store.”

Helpful Report

Posted 5 years ago

“I ordered four items at the same time. When the order was delivered, three items were missing. According to the shipping information, all the items were to be in one box. I contacted Walmart customer service and was told twice the the 3 items would be shipped again and I would receive an email. After not receiving an email, I contacted them again. This time I was told I would receive a refund. I have waited 7 days and no refund or email received. I have contacted them again and been promised a refund. I will wait and see. I will not order again from Walmart.”

Helpful Report

Posted 5 years ago

“I hate that Amazon dominates everyone so I try using Walmart but they really are bad. Stuff doesn't show up when its supposed to and no explanation, you can't call because no one answers. If you go in in person you find out that they can't tell you were your stuff is, its just in transit somewhere. I ordered an add on for assembly but have to keep rescheduling it for a couple of days out, not knowing if or when my stuff will arrive. Amazon is way better, Walmart should spend a little money to figure out how they do things.”

Helpful Report

Posted 5 years ago

“My shipping box was terrible packe, and glass od marmelada broken and mess all my item, they dont pack well, they dont have any protocol to ship the merchandaise!! what a shame”

Walmart 1 star review on 25th August 2020

Helpful Report

Posted 5 years ago

“Selling 35 lbs dumbbells for 174 dollars online your criminal.”

Helpful Report

Posted 5 years ago

“I did a survey but if the reviews not what Walmart won't to hear against there employee that can effect someone health when its dealing with someone medicine that should be posted.”

Helpful Report

Posted 5 years ago

“This is the second time I receive an order with leaking or broken stuff from Walmart. The oxi clean lid was broken and made a mess in front of my door and half of it’s gone. I calmed customer service and the connection was very bad, so I gave them my a land phone number and the connection was still bad. I tried chat and they couldn’t read my msgs. The worst part of it was the clean up, this is the worst shopping experience I’ve ever had”

Walmart 1 star review on 13th August 2020

Helpful Report

Posted 5 years ago

Walmart is rated 1.9 based on 1,119 reviews