Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,106 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NELSON

Debbie Smart

Supreme Assets Recovery AT G Mail .com

Walmart 1 star review on 10th March 2025

Juliat

Javier Carmen

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Walmart has caused me numerous ongoing problems when trying to use the Walmart card and trying to purchase from walmart.com although customer service sounds very pleasant they do not do what they say and caused a lot of problems save yourself the problems ,shop somewhere else.”

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Posted 4 years ago

“It's very frustrating when this walmart will charged me of too much than the total amount I purchased. From $52.72 (everything was included tax, delivery charges) and when I checked my card they charged me of $75.74. Wow!!!!!they never waited for me to give tip. They were the one who do it!! How disrespect people are nowadays!!!!”

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Posted 4 years ago

“I am no longer spending my money at walmart, because company policy states that you support a terror organization and not only support but charge every customer a BLM tax. This will be the demise of Walmart and Sam Walton is turning over in his grave.. SHAME on YOU!!!”

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Posted 4 years ago

“I will not shop at your store until you open both doors. I am elderly, have bad hips and legs. Now if I want advil, i have to walk clear across the store to get it! Then back and out to the parking lot. Pay your people for God's sake to open both doors. I think you can afford it!”

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Posted 4 years ago

“I was in the self check out on Sept 8 I was in the self check out on Sept 8, 2020 and I asked the assistant why they are no longer sanitizing the till screens and surrounding area and she said it is done every 30 minutes because the harsh chemicals will ruin the equipment. This does nothing for me if the guy before me had Covid. What a joke! Thanks for not doing your part to spread Covid.”

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Posted 4 years ago

“Store 5742 The cashier spent more than 15 minutes to verify a lady's discount coupon while completely ignore me and others customers waiting on line. It is ok to help verifying coupon but if it took that long, should have better way . When i talked to the cashers he should let us know will take a while. He said back me: I do not know it takes long. No any nice words, just made me feel awful! The store should manager better to handle this kind of situation! Employees in Canada tires are much warmer than Walmart! Will avoid this store.”

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Posted 4 years ago

“I ordered four items at the same time. When the order was delivered, three items were missing. According to the shipping information, all the items were to be in one box. I contacted Walmart customer service and was told twice the the 3 items would be shipped again and I would receive an email. After not receiving an email, I contacted them again. This time I was told I would receive a refund. I have waited 7 days and no refund or email received. I have contacted them again and been promised a refund. I will wait and see. I will not order again from Walmart.”

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Posted 4 years ago

“I hate that Amazon dominates everyone so I try using Walmart but they really are bad. Stuff doesn't show up when its supposed to and no explanation, you can't call because no one answers. If you go in in person you find out that they can't tell you were your stuff is, its just in transit somewhere. I ordered an add on for assembly but have to keep rescheduling it for a couple of days out, not knowing if or when my stuff will arrive. Amazon is way better, Walmart should spend a little money to figure out how they do things.”

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Posted 4 years ago

“My shipping box was terrible packe, and glass od marmelada broken and mess all my item, they dont pack well, they dont have any protocol to ship the merchandaise!! what a shame”

Walmart 1 star review on 25th August 2020

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Posted 4 years ago

“Selling 35 lbs dumbbells for 174 dollars online your criminal.”

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Posted 4 years ago

“I did a survey but if the reviews not what Walmart won't to hear against there employee that can effect someone health when its dealing with someone medicine that should be posted.”

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Posted 4 years ago

“This is the second time I receive an order with leaking or broken stuff from Walmart. The oxi clean lid was broken and made a mess in front of my door and half of it’s gone. I calmed customer service and the connection was very bad, so I gave them my a land phone number and the connection was still bad. I tried chat and they couldn’t read my msgs. The worst part of it was the clean up, this is the worst shopping experience I’ve ever had”

Walmart 1 star review on 13th August 2020

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Posted 4 years ago

““Hell hath no fury like a woman wronged by "Walmart" Elderly 94yrs old woman who ordered from Walmart never got what she asked for S 4-6 all cotton leggings! They arrogant younger manager would not hold it in store until she could get her SSI check cashed to pay for the items 12 pairs that she ordered...so they gave her away for half price very angry at Walmart manager Linda in Erika of Conroe Texas store women’s... Disrespectful and rude these young women were to someone so frail and weak and a need for these leggings to keep her warm even in the midst of the summer no heart and no soul for the Aged 94 Yrs ageism, discrimination saying she told old for such things!”

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Posted 4 years ago

“The employees make this store un-shoppable. I cannot say this about to many businesses, however, by personal choice I will not return to this store for safety reasons. 53405 superstore”

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Posted 4 years ago

“Walmart website promised when you refer a friend for online order, they will give you $10 discount on your order and $10 discount for your friend too. My friends got the discount code and were able to get discount on their orders, but disocunt codes they sent to me dont work! It says not a valid code. So I called customer service expecting they would help me with no problem... amazingly they dont... either they said it had been happening like that about a month ago and they dont know when it will start working again or their system is down which is not true since new customers’s discount codes went through fine. Writing to customer service.... no reply back..... Make sure their promise is valid before working for them. I can’t believe a big company like this handle issue like this...especially something they promised in their websites. I hope management is aware of this problem asap and solve the issue either putting down the referral ads temporarily until it is fixed or provide what they promised through different channel until it is fixed.”

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Posted 4 years ago

“I will never buy makeup in Walmart… I will never buy makeup in Walmart again. I can not sit there and wait for someone to open the locked cabinets every time I want something, it is more than extremely inconvenient and frustrating!!!”

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Posted 4 years ago

“I was just turned away because due to medical reasons I do not where masks. It is anti American, anti Liberty, and anti scientific! I will stop where Liberty is respected!”

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Posted 4 years ago

“I shop at Walmart in Semmes, Alabama. I have lived in Semmes for 10 years and have always shopped here. I have noticed over the past 2 years that this store is going down. The floors, shelves and bathrooms are always nasty. The associates that work there have a VERY NASTY attitude always. The shelves are always empty and this was even before the pandemic. The managers have the “don’t care” attitude as well. I know that WALMART has billions of customers but this is one customer who will be spending her money at a different grocery store. SOMETHING REALLY NEEDS TO BE DONE ABOUT THIS LOCATION!!!”

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Posted 4 years ago

“Walmart did nothing to help customers during March April and May with the pandemic. Useless. Now that things have opened up more where I live Walmart is still doing nothing to help customers. I’m 70 years old and wanted to buy an item that can only be purchased in store, per their website. It said several local stores had the item in stock but I still called. I was told stores cannot check to see if an item is actually in stock - had to go in. I drove the distance and went into a not all that clean store and of course they didn’t have the item. I called 800# customer service for help and was told they couldn’t do anything. Not one thing. I asked a supervisor if if she could call the next store which supposedly had the item in stock. It was a 45 minute drive away. She refused saying it’s “not part of the process.” So I drove and couldn’t find the item. I waited at the customer service area for over 5 minutes while nobody else was in line but the 2 guys behind the counter were talking and laughing and had no interest in helping me. I stayed patient. Finally they stopped talking and I was called up to the counter and yet again the store didn’t have the item. 4 calls to customer service resulted in no help whatsoever. I had a list of items to get at Walmart along with what I went for - something I promised my granddaughter I’d get - their website says stores have it. But they don’t have it and I decided after all I went through not to purchase anything else on my list from Walmart. I went to Target. I’m done with rude, ineffective, inefficient, unclean, uncaring, useless Walmart.”

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Posted 4 years ago

“People ask me all the time, why don’t you just where the mask?? Well this 👏🏼👏🏼👏🏼 That woman you shamed in the grocery store, because she wasn't wearing a mask? She already feels enough shame because she was raped. Having something over her nose & mouth triggers her PTSD, and causes her to relive that trauma. That man at the Quickee Mart who you called selfish? He's a volunteer firefighter, and just came from the ER, after being treated for smoke inhalation. He removed his air mask, in order to help a child breathe fresh air, instead of thick smoke. That elderly lady who you screamed at to put a mask on, or shop when it's her turn? Her husband of 60 years just passed away. She's doing her best to learn to live alone. Every breath is physically painful, due to her grief. That little boy you lectured about removing his mask? He's autistic. He doesn't understand. He simply wants it off of his face. That little girl who screams when somebody tries to mask her? She's claustrophobic. She came from an abusive home, where she was confined to a closet. There are all sorts of reasons for not wearing a mask. Not all are lung, or immune system related. How many of you are among those shaming, name calling, and berating complete strangers, or worse, family members? How many of you are against bullying? If you are among the first group, and align with the second, you may want to pump the brakes, and check yourself... you have become the bully you claim to be against. Wearing a mask does not make you a kind person. You are either a kind person, or you aren't. A piece of cloth does not determine that trait. On the flipside, not wearing a mask does not make a person selfish, or inconsiderate. It simply means that, there may be an unseen reason why they cannot wear one. You don't know their story, and, to be quite honest, it's none of your business.”

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Posted 4 years ago

Walmart is rated 1.9 based on 1,106 reviews