Name: Walmart
Rating: 1.94

“Some little idiot overcharged me by $60 for Easter merchandise listed as 90% off, then rang up four items over a dozen times - most of the time without the 90% off either. I’ve been trying to get my money back since APRIL. Multiple calls to CS, where they sent my info to a manager in the entirely wrong state. They keep referring me to a store manager, but they’ve never once answered a call. If you make the mistake of shopping with Walmart, watch every single price, because after all of this, I have no doubt they do this on purpose hoping we won’t notice.”

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Posted 5 years ago

“I was under the impression that for everyone's safety we are suppose to wear mask before entering any store?!? Why do I keep seeing people walking around with no protection and with there whole family in tote? Thought it was one family member? Is no one understanding how serious this is. Grow up America!!! All stores need to in force policy!!!”

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Posted 5 years ago

“I know this sounds pretty, but this is the 3rd time this has happened. I bought a curtain rod and didn't notice that the package was taped shut. I went to hang it and all of the pieces were not there. Again I bought a coffee mug, and it was broken. Someone wrapped it in plastic and tape to make it look like it was supposed to be that way. What was the purpose of that? And again with a bicycle inner tube. Wrong size tube in the box. How lazy can you be not to check if the parts are there or the right item is in the box? I drive almost 30 miles to Walmart so it's a chore to take something back.”

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Posted 5 years ago

“We R about complaints BBB regarding not giving e-card issues. When we got cellphone last thanksgiving. When you switch to AT&T each line get $300.00 ecard. Got only 2. Spent more then 20 hours at Walmart to activate 4 lines. Manager even did not really. Had called several times. It has been 7 months. We are boycotting Walmart. (Charls Wilson) manager in Carrollton on trinity mills and old Denton.”

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Posted 5 years ago

“Ordered a wifi extender online from 3rd party seller. Come to find out , it was a refurb and had to wait 2 weeks. It came in 1/2 the original pkging. Tried to immediately cancel but could not. Website said to return to store but could not. I was given a walmart cs phone # to call but it is useless. CSR was not able to reach seller (4x). After weeks, 8 phone calls and over 3hrs later listening to the same tune on repeat I got it resolved. Only because I got upset. As a courtesy they gave me a refund...lol.”

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Posted 5 years ago

“I orderEd a $100 thermometer from Walmart online. After waiting several weeks longer than it was supposed to take for delivery, I received a thermometer that feels like a child’s toy and all writing is in another language. I live in Texas, by the way. Walmart refused to let me return it in their store. HORRIBLE CUSTOMER SERVICE.”

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Posted 5 years ago

“Walmart in Little Egg Harbor Twp Nj 08087. Refused to return a plastic gas container that has a defective spout . The spout made it impossible to pour the gas out after I fill the container. I remove all the gas safely in another container with a funnel. I was unable to get all the gas out because of can design . There remained Less than a 1/2 tablespoon of gas in the container. The manager suggested I dump it in the parking lot . I told Her that that was wrong and unsafe . She also added that I could bring it home a put a hole in the bottom making it unsafe for me . There current policy does not permit gas inside the store . I understand that however , any store that sell products that could be defective that hold a hazardous or flammable should have a person and an area to depose or have it removed in a safe manner . This should not be the responsibility of the purchasing consumer . This problem occurred the same day of purchase. Respectfully summited .”

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Posted 5 years ago

“Once again, Walmart sucks! I wanted to buy some clothes but was told I couldn't try them on due to covid. Fine, I thought, I'll just bring back what doesn't fit. So when I brought back some of the clothes to return I was told I couldn't do so until great corporate decided otherwise! Are you kidding! I don't suppose corporate, with their big old salaries, would even consider that those of us who don't pull in that kind of money might not have the luxury of waiting till corporate pulls their heads out of their collective behinds to get our money back! Other places are taking clothing returns so don't give me that B.S. that it's being about covid!”

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Posted 5 years ago

“Once again, Walmart sucks! I wanted to buy some clothes but was told I couldn't try them on due to covid. Fine, I thought, I'll just bring back what doesn't fit. So when I brought back some of the clothes to return I was told I couldn't do so until great corporate decided otherwise! Are you kidding! I don't suppose corporate, with their big old salaries, would even consider that those of us who don't pull in that kind of money might not have the luxury of waiting till corporate pulls their heads out of their collective behinds to get our money back! Other places are taking clothing returns so don't give me that B.S. that it's about covid!”

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Posted 5 years ago

“The Walmart online service and delivery services are worthiest I ever seen. Never deliver in time, still money, bring product not related to your orders, never give full refunds when they make mistakes etc.”

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Posted 5 years ago

“Low low level store with the most horrible CS. They have closed their fitting rooms due to corvid telling clients to check fitting at home and replace as needed, so we did. Now trying to replace some of the non fitting items they tell us they don't replace anything until further notice. Called the store manager and she said that if I don't remember the name of whoever told me that then she will not replace them... LOL Insanity and stupidity at its best. I'm done with Walmart after 20 years of loyalty... they are really dropping the ball lately”

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Posted 5 years ago

“Very disappointed in Walmart again. I went in to purchase some clothes and took time to pick several to try on. I am generally hard to fit so was prepared. I usually buy one in every color when I find a good fit. Dressing rooms were closed due to covid so I went over to a mirror and yes tried over my clothes. Rather embarrassing but hey I did my best as for long needed. Found several that seemed good over clothes and went through self check out thinking I will confirm fit properly when I get home, and leave tags on just in case. Well as I was leaving I went to customer service to let them know it saddens me that dressing rooms closed down and was very difficult to try on over clothes in mirror. Will have to return a few if they do not fit properly. Customer service lady said I couldn't return them. I was totally unaware of this. I then said I just purchased them and asked for a refund before I left the store. She said no ma'am you may not return them and showed me their tiny paper sheet stating no refunds. I would never have purchased all these clothes if I knew I couldn't return them.”

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Posted 5 years ago

“This is a formal complaint and I was denied medical treatment”

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Posted 5 years ago

“Walmart healthcare Dallas GA This is a formal complaint Yesterday, I visited the Dallas Ga healthcare center yesterday for a scheduled dental appointment at 10am. There were 3 people with appointments including me. They asked each of us the same questions: have you been tested for covid19 and do you have a fever. The Caucasian female and make answered no to covid19 test and I said I had been tested and it was negative. Then all three of us said we didn’t have a fever. They proceeded to take them back to the dentist however continued to question me. They asked why did I get the test and I said because it was recommended that we all recommended to get tested by healthcare workers and by our elected officials. Then they took my temperature and said it was 99.1 and they refused to treat me although I was in excruciating pain and needed dental care. I insisted they take the temperature again and they took it under the arm and it was 98.1. They still said I had a fever so wouldn’t treat me. Then she asked if I had drank coffee and I said yes. I also drove a convertible so of course I was warm. They recommended I come back July 11 when fever is gone. I pleaded with them to let me see the dentist and they said No. In pain and upset and confused I drive directly to the Peachtree urgent care in Lithonia and my vitals were taken and the temperature was 95.5. They said I needed an oral surgeon immediately to correct the problem and made a referral. For the record either this behavior is medical incompetence or pure 21st century racism. First temperatures 98 and 99 it is not considered clinical fevers by basic healthcare standards and number two the real temperature did not warrant me being denied healthcare especially when I drove 51 miles because the treatment cost at that facility was economically. I will never refer anyone here because they have clearly shown their patient biases towards people of color. Second I will be asking for an internal review of all their patient procedures to ensure fairness is given to all in regards to treatment. It was humiliating and embarrassing and it cost me 122 miles on my car and it was wasted time and to add I was in extreme pain. Was told to come back July 11”

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Posted 5 years ago

“I spoke Not yelled my opinion to one of the nazi people counters at the door on my way out the building, I was screamed at and told to leave! I called the manager of the store but he informed me they don’t fire anyone for first offense! So anyone who’s ever been fired on their first offense speak up I’m sure that’s not true! Anyways I’ll never shop Walmart again! Thanks for making it official! I hate your company!”

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Posted 5 years ago

“**BUYER BEWARE** Do NOT buy CLOTHES at Walmart. My husband recently went into Walmart to buy a pair of shorts. He was told he couldn’t try them on. So, he brought them home, tried them on, and they were too big. He just tried to return them and was told clothing is non returnable because of the virus. So, you can’t try on clothing or return It. This is so stupid. How many people have touched the clothing at Walmart? We will not buy anymore clothes there.”

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Posted 5 years ago

“Despite terrible service both at the store and online I wrote a review on their website about it and they blocked the review. They had neglected to fulfill their shipping obligations on a $500 dollar purchase and when I asked the store to see if they could find out about what was happening with it they told me to go online to find out the information I wanted...which I had already done multiple times...then, before I could ask any other question they ignored me and moved on. So the review I wrote had to do with terrible service and shipping...they blocked the review I am assuming because they do not want people to hear about the terrible services they provide. They have yet to provide any answers as to why they provided terrible service, which is what I kept asking about in multiple attempts.”

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Posted 5 years ago

“Nooo absolutely NOT 100%% BS... I HVE WAITED FOR 2 WEEK TODAY FOR SOFA THAT WAS SUPPOSED BEEN HERE TUE N STILL GIVING RUN AROUND BETWEEN WALMART AND FEDEX,DAILY OH U WILL FOR SURE GET TMRW NOOO BS... AND I ASSURE U THIS MY LAST ORDER”

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Posted 5 years ago

“Missing items. site said they were delivered. Chat room and phone service is joke . Just wasted 3 hours on chat line”

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Posted 5 years ago

“Tried to return a battery for my RV, stull under warranty & was refused a replacement because I've had too many returns with receipts. That battery powers the DC to AC converter that supplies electric to the RV. I live in that RV. I have no lights, no A /C. I called the customer svc # I was given & was told that there was nothing that could be done until some other dept reviewed the issue & would contact me in a couple of days. What the hell am I supposed to do with no power? You really need to review your policy on returns & give notice to customers of the changes to those policies. I've been a faithful customer for years & have spent a lot of money your store. I cannot believe you would not honor a warranty..”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Walmart Reviews