Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,106 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NELSON

Debbie Smart

Supreme Assets Recovery AT G Mail .com

Walmart 1 star review on 10th March 2025

Juliat

Javier Carmen

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again, Walmart sucks! I wanted to buy some clothes but was told I couldn't try them on due to covid. Fine, I thought, I'll just bring back what doesn't fit. So when I brought back some of the clothes to return I was told I couldn't do so until great corporate decided otherwise! Are you kidding! I don't suppose corporate, with their big old salaries, would even consider that those of us who don't pull in that kind of money might not have the luxury of waiting till corporate pulls their heads out of their collective behinds to get our money back! Other places are taking clothing returns so don't give me that B.S. that it's about covid!”

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Posted 5 years ago

“The Walmart online service and delivery services are worthiest I ever seen. Never deliver in time, still money, bring product not related to your orders, never give full refunds when they make mistakes etc.”

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Posted 5 years ago

“Low low level store with the most horrible CS. They have closed their fitting rooms due to corvid telling clients to check fitting at home and replace as needed, so we did. Now trying to replace some of the non fitting items they tell us they don't replace anything until further notice. Called the store manager and she said that if I don't remember the name of whoever told me that then she will not replace them... LOL Insanity and stupidity at its best. I'm done with Walmart after 20 years of loyalty... they are really dropping the ball lately”

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Posted 5 years ago

“Very disappointed in Walmart again. I went in to purchase some clothes and took time to pick several to try on. I am generally hard to fit so was prepared. I usually buy one in every color when I find a good fit. Dressing rooms were closed due to covid so I went over to a mirror and yes tried over my clothes. Rather embarrassing but hey I did my best as for long needed. Found several that seemed good over clothes and went through self check out thinking I will confirm fit properly when I get home, and leave tags on just in case. Well as I was leaving I went to customer service to let them know it saddens me that dressing rooms closed down and was very difficult to try on over clothes in mirror. Will have to return a few if they do not fit properly. Customer service lady said I couldn't return them. I was totally unaware of this. I then said I just purchased them and asked for a refund before I left the store. She said no ma'am you may not return them and showed me their tiny paper sheet stating no refunds. I would never have purchased all these clothes if I knew I couldn't return them.”

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Posted 5 years ago

“This is a formal complaint and I was denied medical treatment”

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Posted 5 years ago

“Walmart healthcare Dallas GA This is a formal complaint Yesterday, I visited the Dallas Ga healthcare center yesterday for a scheduled dental appointment at 10am. There were 3 people with appointments including me. They asked each of us the same questions: have you been tested for covid19 and do you have a fever. The Caucasian female and make answered no to covid19 test and I said I had been tested and it was negative. Then all three of us said we didn’t have a fever. They proceeded to take them back to the dentist however continued to question me. They asked why did I get the test and I said because it was recommended that we all recommended to get tested by healthcare workers and by our elected officials. Then they took my temperature and said it was 99.1 and they refused to treat me although I was in excruciating pain and needed dental care. I insisted they take the temperature again and they took it under the arm and it was 98.1. They still said I had a fever so wouldn’t treat me. Then she asked if I had drank coffee and I said yes. I also drove a convertible so of course I was warm. They recommended I come back July 11 when fever is gone. I pleaded with them to let me see the dentist and they said No. In pain and upset and confused I drive directly to the Peachtree urgent care in Lithonia and my vitals were taken and the temperature was 95.5. They said I needed an oral surgeon immediately to correct the problem and made a referral. For the record either this behavior is medical incompetence or pure 21st century racism. First temperatures 98 and 99 it is not considered clinical fevers by basic healthcare standards and number two the real temperature did not warrant me being denied healthcare especially when I drove 51 miles because the treatment cost at that facility was economically. I will never refer anyone here because they have clearly shown their patient biases towards people of color. Second I will be asking for an internal review of all their patient procedures to ensure fairness is given to all in regards to treatment. It was humiliating and embarrassing and it cost me 122 miles on my car and it was wasted time and to add I was in extreme pain. Was told to come back July 11”

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Posted 5 years ago

“I spoke Not yelled my opinion to one of the nazi people counters at the door on my way out the building, I was screamed at and told to leave! I called the manager of the store but he informed me they don’t fire anyone for first offense! So anyone who’s ever been fired on their first offense speak up I’m sure that’s not true! Anyways I’ll never shop Walmart again! Thanks for making it official! I hate your company!”

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Posted 5 years ago

“**BUYER BEWARE** Do NOT buy CLOTHES at Walmart. My husband recently went into Walmart to buy a pair of shorts. He was told he couldn’t try them on. So, he brought them home, tried them on, and they were too big. He just tried to return them and was told clothing is non returnable because of the virus. So, you can’t try on clothing or return It. This is so stupid. How many people have touched the clothing at Walmart? We will not buy anymore clothes there.”

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Posted 5 years ago

“Despite terrible service both at the store and online I wrote a review on their website about it and they blocked the review. They had neglected to fulfill their shipping obligations on a $500 dollar purchase and when I asked the store to see if they could find out about what was happening with it they told me to go online to find out the information I wanted...which I had already done multiple times...then, before I could ask any other question they ignored me and moved on. So the review I wrote had to do with terrible service and shipping...they blocked the review I am assuming because they do not want people to hear about the terrible services they provide. They have yet to provide any answers as to why they provided terrible service, which is what I kept asking about in multiple attempts.”

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Posted 5 years ago

“Nooo absolutely NOT 100%% BS... I HVE WAITED FOR 2 WEEK TODAY FOR SOFA THAT WAS SUPPOSED BEEN HERE TUE N STILL GIVING RUN AROUND BETWEEN WALMART AND FEDEX,DAILY OH U WILL FOR SURE GET TMRW NOOO BS... AND I ASSURE U THIS MY LAST ORDER”

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Posted 5 years ago

“Missing items. site said they were delivered. Chat room and phone service is joke . Just wasted 3 hours on chat line”

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Posted 5 years ago

“Tried to return a battery for my RV, stull under warranty & was refused a replacement because I've had too many returns with receipts. That battery powers the DC to AC converter that supplies electric to the RV. I live in that RV. I have no lights, no A /C. I called the customer svc # I was given & was told that there was nothing that could be done until some other dept reviewed the issue & would contact me in a couple of days. What the hell am I supposed to do with no power? You really need to review your policy on returns & give notice to customers of the changes to those policies. I've been a faithful customer for years & have spent a lot of money your store. I cannot believe you would not honor a warranty..”

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Posted 5 years ago

“I bought clothing from Walmart online (I live in NJ) and there was sales tax charged. There is no sales tax on clothing in NJ. I figured this was an error and would be fixed when it shipped. When I shop online in any other site, Target, Etsy, eBay, I am ONLY charged sales tax on items that are taxed in NJ. It's not determined by where the item is SENT FROM, as many come from across seas where they have NO TAX...yet I am rightfully charged if it is a taxable item in NJ at NJ's tax rate. My request for a refund was denied as Walmart claims it can charge tax based on the merchant's state, not the point of sale. NO OTHER ONLINE SITE DOES THIS! Here is the review I am posting on every social media site I can and will be contacting the BBB and news media. People have a right to know how Walmart is basically stealing from people, and especially in these times, that is beyond reprehensible. BEWARE! When you buy clothing from here, Walmart charges you sales tax, even if your state doesn't tax clothing. They CLAIM it's because it is being shipped from a state that does have it! With people being as hard hit as we are now, this is another truly *** greedy robber baron move on the part of Walmart. When I buy clothes from ANY OTHER place I am not charged, as my state NJ, doesn't tax therm. The tax is to be collected at the POINT OF SALE and the state tax where it is being SHIPPED , not where it's shipped to. Please share this so people know what dirtbags this company is! I filed a dispute with paypal and was denied. Here is their response: Please note I think they are wrong, as NO OTHER online seller does this, Paypal offshores their customer service, so the response you get is very often wrong. I can't be bothered fighting with PayPal, my fight is with Walmart. I understand in New Jersey there is no sales tax on clothes. When you purchase online you may not be purchasing within the state of New Jersey. You have to pay whatever fees are associated with purchasing wherever the merchant may be located. PayPal would not be able to fight the legality of this dispute and that is why we denied the claim. You would need to take legal action to pursue this further. Please feel free to share this on any social media you use, I know I am! User's recommendation: DO NOT BUY CLOTHING HERE! Monetary Loss: $9. Preferred solution: Refund of tax charged illegally. WalMart Cons: Slimy ethics, Illegal charges, No response from company to complaints.”

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Posted 5 years ago

“Walmart is only just ok while visiting the store. During a pandemic the instore experience is still just ok, but they have nothing left ever. Online is awful no matter what time it is. We now do not have any money that is extra or we can wait for. When I ordered my daughters diapers (the only place to find them) I knew it would take an extra few days but a whole week?! They tell you to except delays and account for that when they tell you their aprox delivery date. Here we are, I’m down to about a day and a half of diapers and instead of the date I was given it’s a whole week later. And this was after they shipped already with no notification of the status of shipped. There is no “extra” money to buy more somewhere else. I have officially learned my lesson. I will never order something from Walmart.com ever again. They also hold onto your money for days after (to take interest from it) and this makes it absolutely impossible to get diapers for my daughter at all. We are standing in line for grocery donations which do not include diapers. Thanks for nothing Walmart. Way to let down all of the moms out there trying so hard. We are in one of the hardest hit areas. I will be spreading the word for my mama friends to not shop here at all. There are plenty of other places to shop. Walmart is absolutely terrible. They do not care about you or your family. They only care about money and publicity.”

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Posted 5 years ago

“Horrible customer service! Made an order from the photo centre and they sent me a confirmation email with an order number (9 characters). Now whenever I call customer service to track my item: 1)I am on hold for 2+ hours 2) I’m told that they can’t do anything cause the order number is not right (should be 11 characters). Horrible horrible horrible!!”

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Posted 5 years ago

“Didn't receive shipped order. Called customer service for online orders.. I have been on hold for over 3 hours. Never ordering from Walmart again. Amazon is awesome!”

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Posted 5 years ago

“I have been trying to contact the Bridgeview Walmart Pharmacy, store 1779 for about 30 minutes now. I have called the pharmacy at least 10 times and let the phone ring until it hung up on me. No one has answered. I called the general store number and once they patched me through to pharmacy and again, no one answered. I called again and a woman answered that she would see what she could do about connecting me to the pharmacy and then proceeded to hang up on me. I called the general number again, and another woman proceeded to tell me that everyone in the pharmacy is on lunch and to call back later. Forgive me for not knowing the policies of Walmart but I think it a little ridiculous that every single person in the entire pharmacy would be out on break at the same time. I am trying to get ahold of someone so I can renew a blood pressure medication. I am out of this medication and I need it today. I am an 84 year old woman with hypertension and other pre-existing conditions. With COVID going on, I can not make unnecessary trips to the store to see what is going on with my prescription. I need to speak to someone on the phone so I can renew this prescription and then send my granddaughter to pick it up. In the time that it took me to find this website and write this paragraph out I was on hold for 7 minutes. I asked to speak to a manager and was told the manager was not in. I am currently on hold waiting to speak to whoever can help connect me to a pharmacist. This is absolutely ridiculous that I have to be dealing with this right now. This is the worst customer service I have ever received in my entire time of coming to Walmart. Don't waste your time with these incompetent people; go to CVS or Walgreens.”

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Posted 5 years ago

“Ordered online- there was 3 motherboards left, bought one with expedited shipping. Day later get message back that my order was canceled and they were sold out- AND ITEM WAS DISCONTINUED. this is bs”

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Posted 5 years ago

“Didn’t receive one expensive item and one box was empty with more missing items sealed and taped by walmart!!!! Never shopping there again and you have to hold for 2/3 hours when calling....”

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Posted 5 years ago

“The only reason I give it a star is because I can’t give it Minus 10 stars. I’ve been waiting for over 1-1/2 hours for an online ‘customer service’ rep to help me. Only 41 more minutes to go, I’m informed. I tried to change my address in my account. But my account doesn’t show my address, or anywhere that I can see where I may do this. Myself. In a few minutes. Walmart must have the WORST customer service ever. And by seeing other reviews, I realize Walmart doesn’t care. HORRIBLE service!!!”

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Posted 5 years ago

Walmart is rated 1.9 based on 1,106 reviews