Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,104 Reviews

22 %

of reviewers recommend Walmart

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Metrics

1.9

Based on 1,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 1 star review on 10th March 2025

115

Anonymous

Anonymous // 01/01/2019

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“Order arrived early. At no fee for shipping”

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Posted 7 years ago

“I was concerned about buying some things online but their customer service is so good that even if I don't get what I want my refund is so fast that I can go ahead and order again. Both the Walmart and the Walmart grocery apps are used regularly and with complete satisfaction. Highly recommended.”

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Posted 7 years ago

“I can get the same quality every time”

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Posted 7 years ago

“They didn't, not this time.”

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Posted 7 years ago

“Friendly cashier”

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Posted 7 years ago

“excellent service and help in choosing our recent online purchase of apple computer”

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Posted 7 years ago

“i am all right”

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Posted 7 years ago

“Walmart.com is most of the time a problem. I have used this site to order several times over the last few years and there is always some kind of problem with it. Most of the time the prices are higher on the site than in the stores. The support for the site is about as good as the folks who work customer service in the stores. The prices in the stores are very good though. They just need to work on their site to get it running smoothly.”

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Posted 7 years ago

“i have bought a Igloohome smart keybox, great item, as expected, good shipping.”

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Posted 7 years ago

“they are very helpful in every way as price and good quality”

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Posted 7 years ago

“I don't like them”

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Posted 7 years ago

“Deliver what the say when they say.”

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Posted 7 years ago

“They had everything I needed and received in a very timely manner.”

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Posted 7 years ago

“Walmart.com is bogus don't believe it when they say same day delivery to your local store. I purchased a bike for my daughter they said I would have the bike is the same day and I did not they didn't call me or email me to tell me that my purchase was not going to be delivered the same day as promised then three days later they canceled my order and they neglected to tell me that the bike I actually want it was only 12 miles away at another Store which had 20 of the same bikes in stock bad business and when I confronted them about it they didn't give a damn so Walmart go to f'ing hell”

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Posted 7 years ago

“It is easy to shop in store .”

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Posted 7 years ago

“Correct items sent in a timely fashion. As always, good job!”

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Posted 7 years ago

“We normally cash my husbands checks at our local walmart in pace, fl no problem. We were in pensacola, fl so decided to cash it there instead. It was the walmart on hwy 29. Not only were they not able to cash his check. They could not give a reason why not. They didnt try to find any solution or even call a CSM manager who might have been able to help. They just ran it once said thats strange we cant cash this maybe try at the money center with a very obvious attitude. We will not be back.”

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Posted 7 years ago

“hay de todo”

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Posted 7 years ago

“Their stores are absolutely filthy. Extremely poor quality merchandise all the way around. Their employees are ignorant. Target is far superior.”

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Posted 7 years ago

“Su atención”

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Posted 7 years ago

Walmart is rated 1.9 based on 1,104 reviews