Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,117 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 5 star review on 24th August 2025

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Walmart 1 star review on 10th March 2025

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118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their "2 day shipping" is really 5 days. Everything comes seperated instead of one order (wasteful). I switched to Amazon.”

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Posted 7 years ago

“they had what i wanted”

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Posted 7 years ago

“easy to find, aisles are clearly marked , nice and wide and well orgainized”

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Posted 7 years ago

“So many payment options!”

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Posted 7 years ago

“Great service of site to store pick up.”

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Posted 7 years ago

“I ordered an xbox one controller from them and it said it would get to my house on January 3rd of 2018 and it got shipped to the wrong STATE and they cant do anything about it”

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Posted 7 years ago

“Good store.”

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Posted 7 years ago

“Good store.”

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Posted 7 years ago

“Having it a our back door.”

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Posted 7 years ago

“so great xxxxxxxxxxx”

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Posted 7 years ago

“My order wasnt delivered for Christmas”

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Posted 7 years ago

“They were ok they were not great but it was a good deal.”

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Posted 7 years ago

“love site to store just cause you don't have to pay shipping”

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Posted 7 years ago

“Happy is to strong of a word.”

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Posted 7 years ago

“I love Wal-Mart but I won't be ordering anything over $25. It's too hard to return if for some reason you need to return. Amazon has it going on. They help you return an item know that you I'll be shopping there again.”

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Posted 7 years ago

“They always deliver prior to the expected date & everything is always accurate!”

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Posted 7 years ago

“Love it wouldnt change nothing regarding the price ship directly to you no lost product...An would recommend”

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Posted 7 years ago

“Wal-Mart has always treated me right. I bought several things from Walmart but most recently I bought a CD player it was from Onn. It works perfectly but I knew if I had trouble with it they would make it right.”

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Posted 7 years ago

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Posted 7 years ago

“I love to feel confident when purchasing something that if I don't like it I can return it. Sadly walmart it's one of my least favorite you shop now a days. They don't provide the right information and when trying to get the right thing they don't back up with their kids knowledge. All they want is to sale a product.”

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Posted 7 years ago

Walmart is rated 1.9 based on 1,117 reviews