Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,117 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 5 star review on 24th August 2025

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Walmart 1 star review on 10th March 2025

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118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“cause they are real cheap on kid clothes”

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Posted 7 years ago

“Great online experience, very fast and to the point.”

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Posted 7 years ago

“Affordable prices Good customer service”

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Posted 8 years ago

“I like being able to do most of my shopping online with them. Shipping is always fast and free, saves me a long car ride to town.”

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Posted 8 years ago

“Easy to use.”

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Posted 8 years ago

“Walmart has great prices everything in the food section is cheaper than any grocery store”

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Posted 8 years ago

“Never have a stocked store. Employees are rude. I started shopping their to save money but I am going to start going to may local retailer because the have what I need and their employees are friendly and helpful. I guess I don't mind paying a little more for this kind of service.”

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Posted 8 years ago

“I love the fact that I can order almost anything my family needs from Wal-Mart.com. It's easy, fast and very convenient.The only complaint I have is with their packaging. The boxes are usually beat up pretty good before they get to me. The merchandise is never damaged. But the box looks as if it has been run over a few times. Other than that, it's perfect!”

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Posted 8 years ago

“EASY LOVE THE PICK UP AT STORE AND CAN SHIP TO MY DAUGHTER IN ANOTHER STATE”

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Posted 8 years ago

“Very organized”

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Posted 8 years ago

“Selection & pricing”

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Posted 8 years ago

“I was able to return the item with no problem.”

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Posted 8 years ago

“Always ready to help and cant do enough for you if help is needed. The checkout staff are always very polite and courteous”

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Posted 8 years ago

“I have diabetes and I have to test my glucose often. And they carry a product called ReliOn test strips for next to nothing. That is one of the many reasons I shop Walmart!”

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Posted 8 years ago

“Very quick service. Product was great!”

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Posted 8 years ago

“I like their online shopping for household products. It keeps me from having to run to the store as often with two small children. However, they are starting to limit what's available online or charging way more for items online than what they cost in the store. Not too happy about that as it's starting to limit my options and I've been checking out Amazon pantry more and more.”

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Posted 8 years ago

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Posted 8 years ago

“by having the stock in store where I did not have to wait for it. Sales person very friendly and helpful”

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Posted 8 years ago

“They shipped something completely bizarre. Clearly not anything I even looked at. They did not include a recite, so I was unable to return it at a store like they say because I didn't have a recite. Well I tried to suggest that they probably switched orders in boxes. They basically called me a liar. I paid $51.00 for what I wanted and didn't get. They would not let me return what arrived at the store. I sold in less than one day on Craigslist and quickly ordered what I wanted for only $2.00 more on Amazon. Thanks Walmart for a fast $750 just for being idiots.”

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Posted 8 years ago

“Walmart service is cool but the lines are overly crowded because they close down self -checkout so early and then barely have any lines open . But I get use to it , because it is the only grocery store close to me besides meijer .”

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Posted 8 years ago

Walmart is rated 1.9 based on 1,117 reviews