Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,119 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 5 star review on 24th August 2025

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Walmart 1 star review on 10th March 2025

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118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They shipped something completely bizarre. Clearly not anything I even looked at. They did not include a recite, so I was unable to return it at a store like they say because I didn't have a recite. Well I tried to suggest that they probably switched orders in boxes. They basically called me a liar. I paid $51.00 for what I wanted and didn't get. They would not let me return what arrived at the store. I sold in less than one day on Craigslist and quickly ordered what I wanted for only $2.00 more on Amazon. Thanks Walmart for a fast $750 just for being idiots.”

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Posted 8 years ago

“Walmart service is cool but the lines are overly crowded because they close down self -checkout so early and then barely have any lines open . But I get use to it , because it is the only grocery store close to me besides meijer .”

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Posted 8 years ago

“Walmart.com is my main stop to shop! First of all, they catalogue merchandise from what looks like hundreds of providers; not just Walmart. They are very clear about what can and cannot be returned to your local WM. I have yet to return an item for damage or an incorrect order. Also, the prices are real good. Last, but not least, shipping is lightning fast (and many times free)! Sum it up: I can shop with confidence and get it quickly! CWright”

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Posted 8 years ago

“I like walmart because most stores stay open 24/7 and you can find just about anything.”

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Posted 8 years ago

“Walmart has good products at reasonable cost.”

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Posted 8 years ago

“Wal-Mart is my least favorite place, because things are to much for sub quality. Amazon is normally good, but here lately everything I buy has broke in a month. Copper chef is the only thing I don't have a problem with, but the extras aren't really the best.”

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Posted 8 years ago

“great prices. Love their coupon days”

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Posted 8 years ago

“The reduce shelf is good for something to go home and snack on. They also have lots prices on electronics but you'd have to search online for Walmart.”

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Posted 8 years ago

“I got a redone 42 inch smart TV. And that works very well the remote is different but gets it done not to small or to big for med size room hooks up fast. I'm happy at $173.00 so that's all that in end matters .John m Joha .”

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Posted 8 years ago

“It was a very busy but the guy working there helped my out by point out were to go. it was a quick and easy trip”

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Posted 8 years ago

“They have the best prices and locations to meet my needs. If I just need to run in for milk a neighborhood market is just down the street. If I need to do my monthly shopping a supercenter is just a few minutes away.”

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Posted 8 years ago

“Very good customer satisfation experience”

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Posted 8 years ago

“Lots of product”

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Posted 8 years ago

“They are great for bulk shopping. But prices are getting to be a bit high. We bought some pizza for 6 bucks that wasnt even that big.. The employees are usually very pleasent though”

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Posted 8 years ago

“they just do.”

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Posted 8 years ago

“The customer service was awesome and very friendly.”

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Posted 8 years ago

“When my part was bad i went asked the for the part they told me i can call and order the parts”

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Posted 8 years ago

“They had what I was looking for.”

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Posted 8 years ago

“Walmart is always pretty good to buy from. They have stuff I like at a reasonable price.”

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Posted 8 years ago

“It's good experience to purchase”

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Posted 8 years ago

Walmart is rated 1.9 based on 1,119 reviews