Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,117 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 5 star review on 24th August 2025

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Walmart 1 star review on 10th March 2025

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118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 7 years ago

“Could not find matcha powdered tea even through it was advertised online with Walmart. I even asked several employees and was told I may have to order it online. This is not the first time I have had trouble finding common products at Walmart.!”

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Posted 7 years ago

“Just computers to pay just to save money it really sucks the service”

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Posted 7 years ago

“Easy to use web site. Excellent prices and delivery time was amazing. Thanks Wal-Mart. You did really well!!”

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Posted 7 years ago

“Easy to navigate and my delivery was on time with the correct products!”

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Posted 7 years ago

“Speedy service”

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Posted 7 years ago

“I ordered tablecloths for an upcoming event Åland was very pleased with the process and product”

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Posted 7 years ago

“They allow their employees to loudly announce their dislike towards you in front of you. When complaining about the rude behavior, manager simply shrugged.”

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Posted 7 years ago

“Not sure got things I need i guess”

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Posted 7 years ago

“I have done a lot of shopping here is where I shopped has everything I'm looking for”

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Posted 7 years ago

“Order multiple items and everything was delivered in a timely manner. Truly happy with the items that I ordered.”

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Posted 7 years ago

“Great service! Lisa was prompt, friendly and smiling. People are the reason I love this service. They make all the difference!”

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Posted 7 years ago

“We spend most of our shopping monies there because everything is so very handy and we can buy nearly everything on our lists ,which includes groceries, clothing, shoes ,gifts when needed. have ben shopping there over 20yrs., great cashiers, all other workers who are doing their jobs, can not find fault with anyone or anything. Nearly forgot but we also use the Pharmacy.”

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Posted 7 years ago

“I love WalMart. They have such low prices, and the fact you can buy clothes and shoes in the same store you're buying your groceries us just awesome to me!!”

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Posted 7 years ago

“They have the better deals on most of the products we purchase.”

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Posted 7 years ago

“Placed order other day for a birthday present for my grandson. Was very pleased with how easy it was to not only place order but with the fact that I could also get delivered with out having to pay extra for the shipping ❤”

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Posted 7 years ago

“Almost everything. But some workers need to be more helpful and respectful. That's it.”

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Posted 7 years ago

“Walmart has lowered their free shipping from $50 per order to $35 an order which makes it much easier to order and have it shipped to the house. But my first choice and shopping would be Amazon.”

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Posted 7 years ago

“Rolando was my personal shopper at the Walmart Supercenter at South Bryant store, San Angelo, Texas. I could have not been more pleased. They had my order ready when requested, and delivered to me as expected. The young man who delivered my order was courteous, polite and very helpful. I will continue to use this store.”

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Posted 7 years ago

“Delivery was fast. Value was good. Product was as described.”

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Posted 7 years ago

Walmart is rated 1.9 based on 1,117 reviews