Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,104 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 1 star review on 10th March 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love WalMart. They have such low prices, and the fact you can buy clothes and shoes in the same store you're buying your groceries us just awesome to me!!”

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Posted 6 years ago

“They have the better deals on most of the products we purchase.”

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Posted 6 years ago

“Placed order other day for a birthday present for my grandson. Was very pleased with how easy it was to not only place order but with the fact that I could also get delivered with out having to pay extra for the shipping ❤”

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Posted 6 years ago

“Almost everything. But some workers need to be more helpful and respectful. That's it.”

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Posted 6 years ago

“Walmart has lowered their free shipping from $50 per order to $35 an order which makes it much easier to order and have it shipped to the house. But my first choice and shopping would be Amazon.”

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Posted 6 years ago

“Rolando was my personal shopper at the Walmart Supercenter at South Bryant store, San Angelo, Texas. I could have not been more pleased. They had my order ready when requested, and delivered to me as expected. The young man who delivered my order was courteous, polite and very helpful. I will continue to use this store.”

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Posted 6 years ago

“Delivery was fast. Value was good. Product was as described.”

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Posted 6 years ago

“The girls really help you they help you find the stuff you need Thank you girls for your help.”

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Posted 6 years ago

“Watch out other retailers...Walmart has stepped up their online game! I recently ordered several things for my classroom. The prices were better than other retailers, and the items arrived to my door in two days with free shipping (my order was over $35.) The new website design is cool and easy to navigate, and best of all, I can easily return items shipped from Walmart to my local store. That's the edge!”

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Posted 6 years ago

“My free 2 day shipping is now a : we don't know what happen and we don't know where your item is. it was supposed to be delivered to a store near me and no one seems to know anything but simply wait 24 more hours and see. Shopped 5 years with Amazon Prime and never had this problem.”

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Posted 6 years ago

“Everything was pretty well, but nothing that would make me say "WOW! What a great website!"”

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Posted 6 years ago

“By carrying products I/we need;one stop shopping, saves time”

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Posted 6 years ago

“what can I say they run their business like a circus. They send out teaser email suggesting you shop and use a promo code to receive 10 percent off since they "miss you but the promo codes never work. They don't have to try very hard to be the worst shopping experience ever in store an online”

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Posted 6 years ago

“I was with my daughter and grandkids she had a flat tire while she was getting some help a young man came out of the garage and shouted, that's not a parking place. Not can I help you. He had a very bad aditud. I am thankful for the the young man that was helping my daughter he was great. I tried calling the store manager they would not pick up the phone. It only takes 1 bad Apple to get the word out. Don't go to this store. That boy needs to not work with the public. Has made it clear he does not want to help anyone but him self. I hope that the rest of the experience for my daughter went better. The simple words. HOW CAN I HELP YOU. goes a long way.”

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Posted 6 years ago

“They have more online”

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Posted 6 years ago

“Excelente atención, seguridad en el pago, entrega a la hora indicada.”

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Posted 6 years ago

“Walmart yes make me so happy and happy”

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Posted 6 years ago

“the have stuff with very good price and free shipping”

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Posted 6 years ago

“One of the best places to order from, just under my favorite Amazon.”

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Posted 6 years ago

“Always busy, not enough checkout lanes open, store at times are in disarray, and bathrooms are not maintained. I do like the site to store option.”

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Posted 7 years ago

Walmart is rated 1.9 based on 1,104 reviews