Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,104 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 1 star review on 10th March 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and speedy check out. Good pricing.”

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Posted 6 years ago

“Had what I needed”

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Posted 6 years ago

“walmart.com impressed me so much. i recently was searching for a refurbished laptop, but wound up buying a perfectly new one on this site. they have incredible prices for everything you need.”

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Posted 6 years ago

“They kept me informed throughout the whole online delivery process.”

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Posted 6 years ago

“I went to Walmart Customer Service today to load my Go Bank credit card with money to pay a bill. I had loaded it twice at the same store. I bought the card because it say. "if you load the card at Walmart there is on load fee. I give my card and the amount of money loaded and the clerk charges me $3.74. I told her the card said no charge she begins to smerk and says nothing but holds her hand out for $3.74. I pay the amount go to see manager told her what happened. she says I have to talk to the Company. How can we put cameras for people not to steal and close our eyes to our stealing. I guess retired soldiers do not have rights.”

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Posted 6 years ago

“For me to get pregnant make me feel very happy cause I always want to be pregnant”

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Posted 6 years ago

“My Walmart in Vestal NY cannot keep up with the supple and demand. There is always many empty shelves and some of things I regularly buy I don't see for weeks. I go different days and it's still the same. It's very discouraging not to be able to buy what I need.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Could not find matcha powdered tea even through it was advertised online with Walmart. I even asked several employees and was told I may have to order it online. This is not the first time I have had trouble finding common products at Walmart.!”

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Posted 6 years ago

“Just computers to pay just to save money it really sucks the service”

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Posted 6 years ago

“Easy to use web site. Excellent prices and delivery time was amazing. Thanks Wal-Mart. You did really well!!”

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Posted 6 years ago

“Easy to navigate and my delivery was on time with the correct products!”

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Posted 6 years ago

“Speedy service”

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Posted 6 years ago

“I ordered tablecloths for an upcoming event Åland was very pleased with the process and product”

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Posted 6 years ago

“They allow their employees to loudly announce their dislike towards you in front of you. When complaining about the rude behavior, manager simply shrugged.”

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Posted 6 years ago

“Not sure got things I need i guess”

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Posted 6 years ago

“I have done a lot of shopping here is where I shopped has everything I'm looking for”

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Posted 6 years ago

“Order multiple items and everything was delivered in a timely manner. Truly happy with the items that I ordered.”

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Posted 6 years ago

“Great service! Lisa was prompt, friendly and smiling. People are the reason I love this service. They make all the difference!”

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Posted 6 years ago

“We spend most of our shopping monies there because everything is so very handy and we can buy nearly everything on our lists ,which includes groceries, clothing, shoes ,gifts when needed. have ben shopping there over 20yrs., great cashiers, all other workers who are doing their jobs, can not find fault with anyone or anything. Nearly forgot but we also use the Pharmacy.”

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Posted 6 years ago

Walmart is rated 1.9 based on 1,104 reviews