Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,106 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

Questions

Metrics

1.9

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NELSON

Debbie Smart

Supreme Assets Recovery AT G Mail .com

Walmart 1 star review on 10th March 2025

Juliat

Javier Carmen

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“go in for food and come out with a spranged foot because cashier that is rude and doesn't know what the hell she is doing”

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Posted 6 years ago

“Always low prices. Great quality. Excellent service. I shop online with them all the time. I’m never disappointed.”

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Posted 6 years ago

“They were helpful getting the answer to my question. I don’t like it when the price is not on the item I’m seeking to purchase, so I had to ask for help.”

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Posted 6 years ago

“Theirs is not good at all. I have even tried hemaroid cream with no luck. I would love to try Plexaderm! I am a senior and live on social security. I'm trying to find out how much it cost with no luck at all. I want to try it so bad.”

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Posted 6 years ago

“Good prices great kids products”

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Posted 6 years ago

“review is a mix good and bad good that quality of merchandise is always good and the bad they say "2 day shipping," when the normal delivery runs 5-6 days. their offer is mostly never on the 2 day promise”

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Posted 6 years ago

“Great customer service”

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Posted 6 years ago

“Walmart mail ordering is right on time. Orders are delivered in an extremely timely manner. My only concern is there response time. I've had to change my password several time and when requesting a authorization number to change it there system has a longer than usual response time. Orders are deliver in a short amount of time. There system has the slowest response time. They need to have their IT department improve the response. time overall.”

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Posted 6 years ago

“Always so much easier than dealing with instore craziness!”

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Posted 6 years ago

“I wish they had a bigger variety of infant and toddler clothes. They need a bigger selection of alot of baby items.”

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Posted 6 years ago

“Fast pick-up at store.”

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Posted 6 years ago

“Due to some surgical medical mishaps, I am wheelchair and hospital bed bound in my home. I can't drive anymore, and don't go out bar the doctor once a month. I've been ordering from Walmart for over a year and am SO HAPPY to be able to buy my own groceries without having to burden my husband! I'm satisfied with the available selections. I would, however, like to be able to purchase items like Coffe Cake Juniors without having to buy 3 other different boxes w/it for about 3 X the cost and I would like to buy perishable items if they find a way to ship in cooled boxes. Other than those minor wishes, I am more than happy with my Walmart.com! Their 2 day FREE shipping (over $35) is AWESOME!! THANKS WALMART! ♡♡”

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Posted 6 years ago

“Our Walmart plain sucks”

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Posted 6 years ago

“I've used the WalMart grocery pickup option 3 times and have been very pleased with the ease and accuracy! Makes life much easier.”

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Posted 6 years ago

“Walmart on 53 Elmore. The tire department broke the lug nut on my tire and tried to blame my mechanic. My mechanic just put brakes, struts and shocks on my car yesterday. There is no way he would have broke a nut and left it broke without telling me. The young man lied, the customer service is less than ideal in the tire department”

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Posted 6 years ago

“Everything came on time undamaged!”

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Posted 6 years ago

“The prices were fairly lower than retail, the shipping was free but I had to wait over two weeks to receive some items. I could have paid for quicker delivery but I am cheap.”

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Posted 6 years ago

“Horrible customer service at the Joliet location on Jeffferson. Waiting in line to make a return and it took nearly 15 minutes just for a cashier to come to the service desk”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“The two-day free shipping to a local store is amazing and very helpful.”

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Posted 6 years ago

Walmart is rated 1.9 based on 1,106 reviews