Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,117 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 5 star review on 24th August 2025

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Walmart 1 star review on 10th March 2025

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118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in The Colony, TX. Recently was in Walmart store in order to send money through MoneyGram. They asked me for photo ID and I showed my temperature ID because I was in process of replacing my regular Driver license and that was the only substitute document I got untill get my new Driver License in mail. They told me they do not accept any kind of "papar" ID. Please Walmart, either you change your policy about "acceptable ID" or trane your stuff about "common sense" in accepting something that is acceptable to law Officers and issued by Law Institution. P.S. You have know clue how much someone "none sense" decision, effects other people lives.”

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Posted 6 years ago

“You get great markdowns regularly & receive good value for your money. Merchandise & markdowns should be consistent in all stores in all areas. Merchandise not for sale should not be on floor. It is identified immediately at register that it is not for sale which is frustrating to customers.”

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Posted 6 years ago

“I live in Zephyrhills Fl. 33541 we need another WALMART in near by DADE CITY FL. . Zephyrhills FL. is so crowded with the snow birds all down from New York and Mich.. And besides all the cashiers most any how are taken out. Seniors want to be waited on and personal help. Seniors are going in hords to other major grocery stores in town. Everyone was upset and this is not the first time, You can fell the tension when you walk in the door. I'm sorry I'm taking my business else where. The Deli is deplorable.”

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Posted 6 years ago

“Free shipping get orders fast quality clothes”

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Posted 6 years ago

“I love having my groceries delivered to my front door. I am disabled and this has been the best.”

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Posted 6 years ago

“Decent! Website can use some improvement! I don't like the way I sometimes get kicked off of it. I don't know why this happens? I find I can't always narrow down what I'm looking for. It takes me awhile to do a search and find what I want. I LOVE the way I can get my goods as cheap or even Cheaper then Amazon w/o paying for Amazon Prime! My goods get shipped out rather fast! ALLOT FASTER then my goods get shipped on Amazon and thus I try to go to you Before Amazon! Shipping prices are BETTER then even Amazon Prime!”

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Posted 6 years ago

“I used to have my pictures printed from Wal-Mart so I figured I'd get my photo printed in canvas as a Valentine's Day gift to my daughter. Their website was difficult to navigate and was unsure of how the product would look if I continued processing the order. Rather than fight with it, I uploaded my image to Easy Canvas Prints and was able to adjust the picture, see the project in 3D and touch up the subject matter before paying. This was a wise choice for me, I love the finished product.”

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Posted 6 years ago

“I love how easy they make it to shop with all the options they have especially for mothers. Hassle free.”

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Posted 6 years ago

“Easy to order, choice between pick up or delivery”

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Posted 6 years ago

“My video game came super fast!”

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Posted 6 years ago

“Very prompt delivery”

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Posted 6 years ago

“go in for food and come out with a spranged foot because cashier that is rude and doesn't know what the hell she is doing”

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Posted 6 years ago

“Always low prices. Great quality. Excellent service. I shop online with them all the time. I’m never disappointed.”

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Posted 6 years ago

“They were helpful getting the answer to my question. I don’t like it when the price is not on the item I’m seeking to purchase, so I had to ask for help.”

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Posted 6 years ago

“Theirs is not good at all. I have even tried hemaroid cream with no luck. I would love to try Plexaderm! I am a senior and live on social security. I'm trying to find out how much it cost with no luck at all. I want to try it so bad.”

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Posted 6 years ago

“Good prices great kids products”

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Posted 6 years ago

“review is a mix good and bad good that quality of merchandise is always good and the bad they say "2 day shipping," when the normal delivery runs 5-6 days. their offer is mostly never on the 2 day promise”

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Posted 6 years ago

“Great customer service”

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Posted 6 years ago

“Walmart mail ordering is right on time. Orders are delivered in an extremely timely manner. My only concern is there response time. I've had to change my password several time and when requesting a authorization number to change it there system has a longer than usual response time. Orders are deliver in a short amount of time. There system has the slowest response time. They need to have their IT department improve the response. time overall.”

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Posted 6 years ago

“Always so much easier than dealing with instore craziness!”

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Posted 6 years ago

Walmart is rated 1.9 based on 1,117 reviews