Walmart Reviews

1.9 Rating 1,117 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 5 star review on 24th August 2025

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Walmart 1 star review on 10th March 2025

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118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was thinking about you and I will always be forever grateful for you and your family and friends and 🙏”

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Posted 6 years ago

“FRAUD FRAUD FRAUD !!!!!!! NEVER GIVE THEM YOUR CREDIT CARD INFO!!!!!!!! NEVER TRUST THEM WITH YOUR CREDIT CARD NUMBER ONCE THEY HAVE YOUR CREDIT CARD IN THEIR SYSTEM THEY WILL RANDOMLY CHARGE YOUR CARD FOR UNAUTHORIZED AMOUNTS!!!!!!!!!!!!!!!!!! FRAUD FRAUD FRAUD !!!!!!! NEVER GIVE THEM YOUR CREDIT CARD INFO!!!!!!!!”

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Posted 6 years ago

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Posted 6 years ago

“I have been shopping with yo guys for over 17 years i was employed by you guys and even my grand mother worked for ealmart also 15 years and also retired from walmart just wanna say walmart is apart of my family just wamna thank you for your services and making shopping just more easier in life.”

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Posted 6 years ago

“Placed order online for item. Website said available for pickup TODAY. Went to local Walmart and waited 30 minutes for an associate to assist me. They never showed up. Got an emergency phone call. Friend lost keys and was locked out of their house. I had a spare set. I thought "no problem. Items already been paid for--ill just pick it up when I'm done with this key business". Nah nah. Get to the Walmart closest to where I'm at after delivering keys, and I wait another 30 minutes for some would-be manager to finally show up to unlock the case for car stereos (the item I ordered was a birthday gift btw) and I ask: "you're going to honor the price i paid for it online, correct and not uncharged me"? This manager tells me what we will have to go talk to customer service. Well the associate in CS says "We dont price match the website". I said "you dont have to. Its already been paid for & this is the only one you've got in the store". She then tells me it will be picked and ready for me TOMORROW after 7am. I said "But I've already paid for it, that's the only one you've got in the store & you're telling me that I cant just take that one now, since, as I said, it's the only one you've got in the store"? So I cant walk out with an item Walmarts already got my money for, I have to wait til tomorrow to drive all the way back and pick it up? **** You Walmart. Colossal waste of time & patience.”

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Posted 6 years ago

“Walmart.com, and the customer service reps, Dallas and Cristian went over and above, to resolve a unfortunate return situation. I could not of asked for a more efficient and professional, solution. I am pleased with, Walmart.com, and look forward to shopping with them in the future. I can trust Walmart.com, which is so reassuring, I am a senior citizen and Thier are, too many, shaky,rip-off sites, on the internet. Trust is certainly a important factor, when shopping on line. Thank You, Christine”

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Posted 6 years ago

“The Quincy Wal-Mart is so slow and a mess”

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Posted 6 years ago

“like store very much.vist 4-5 times a week.do all my shopping there,lil\ke the mer.and prizes”

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Posted 6 years ago

“Website for Lethbridge said Vision Center in store on Mayor Magrath was open Sundays so I drove 105 kms to pick up my glasses. Not open. Called to make sure they were open the following week and mentioned the website was wrong. Staff responses was “Yeah but that’s head office problem, not my problem.” Nice well trained staff you don’t have. Came to get glasses. Closed for lunch. Really?!”

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Posted 6 years ago

“I love shopping there it's a nice veritiy to choose from.”

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Posted 6 years ago

“every time I get an offer for a free Walmart gift card worth $1000.00 never never ever do you ever get this card no matter what hoops I jump thru still never get card this is false advertisement. stop talkin bout it be bout it. liers”

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Posted 6 years ago

“Customer service was sooo bad!!!! My purse was left in shop basket, some HONEST..WONDERFUL person turned it in. when I realized this am purse was missing..Walmart called me before I could dial them. I went down to CUSTOMER SERVICE to pick it up. One certain woman was sooo cold. Several of women said they thought my wallet was missing. I was upset. this paticular woman said," CALM DOWN!!!!" "YOU SHOULD BE THANKFUL!!!!" I was thankful, I was anxious to find out if my wallet was in my purse!!!! How professional if she had helped me. Like "its ok we're getting your purse" Everything is going to be ok. Instead she shamed me and her supervisor agreed with her. THIS IS CUSTOMER SERVICE?????????”

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Posted 6 years ago

“Very Cool stuff”

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Posted 6 years ago

“Grocery pick up!!! What a great idea! And an excellent way to extend GOOD customer service.”

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Posted 6 years ago

“They take unwanted, or unexpected, artistic license with imagery submitted for applications. So much so that the end results are dissapointing”

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Posted 6 years ago

“No checkouts available”

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Posted 6 years ago

“I ordered flooring from Walmart online and it arrived in a timely manner and exactly as described. A very easy experience.”

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Posted 6 years ago

“I Iove the great prices and the merchandise.”

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Posted 6 years ago

“They have everything all-in-one store most of the time at a very reasonable price and I love that . They added new self-checkout lines with the conveyor belt and that is awesome.”

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Posted 6 years ago

“You can find almost anything that you need from Walmart at an remarkably low price.”

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Posted 6 years ago

Walmart is rated 1.9 based on 1,117 reviews