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Walmart Reviews

1.9 Rating 1,104 Reviews
22 %
of reviewers recommend Walmart
1.9
Based on 1,104 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Walmart 1 star review on 9th May 2025
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Walmart 1 star review on 10th March 2025
Juliat
Walmart 1 star review on 7th March 2025
Javier Carmen
Walmart 1 star review on 7th March 2025
Javier Carmen
Walmart 1 star review on 27th January 2025
Onita Cook
Walmart 1 star review on 13th September 2023
Anonymous
Walmart 1 star review on 13th September 2023
Anonymous
115
Anonymous
Anonymous  // 01/01/2019
I purchased three bed warmers during Black Friday sale for a family that only had a space heater to keep warm. They said it would be delivered on the 10th of December. I contacted them on the 6th because I hadn't received notification about shipping and was again told it would be delivered on the 10th. I checked tonight ( the 9th ) and it's not been shipped. I could have brought from another seller on black Friday for the same price but went with Walmart, my mistake!!. They didn't even have the common courtesy to let me know. Now I will have to pay full price at another seller if I can even find them. Thanks Walmart, you really made a family's​ Cristmas.
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Posted 5 years ago
They don’t tell you that alcohol is not returnable. Purchased Christmas gifts. The price said $15. Got home they charge was $20. Only 2 bottles. I will still ship Walmart. I will never purchase alcohol again from Walmart as I presently do weekly. Cheers!
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Posted 5 years ago
This will probably not get printed at Walmart needs a union very bad they take advantage of all their employees through the holidays and throughout the days they give them points systems that if you keep your five points you make him move up and if you don't give you get out sick you got to know doctors excuses are accepted so if you get sick at Walmart your washing in dirt people open your eyes and realize Walmart's not for you Walmart just wants to keep you down as an employee you can get more hot hospital insurance more times off paid vacation time so you can also give Christmas days paid not to sit at 15% coupon they give you what the fuc I wouldn't even give them one star to Walmart that I have work at have filled all over the food when it cooking it and people come there and eat every day when they get pictures taking of this thing's Nation been shown to the bosses that work there the bosses don't even reply to clean it up they just keep on cooking and making more and more nastiness for the food that you eat be careful when you need an Ohio Walmart
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Posted 5 years ago
I have never been a fan of Walmart. Not enough staff always have to look for someone. They don't care about customers just how money they make. Now it's self check out what scammers are Walmart. Prices in the long run are not cheaper.
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Posted 5 years ago
Cancelled online order with terrible notice and no replacement.
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Posted 5 years ago
I shop at Walmart regularly and so when I got an email saying that I was selected to participate in a survey and would receive a "coupon worth a min. of $90.00" I thought they recognized my business and were making a nice gesture. Nope. Seven (7) items from which to select one (most of which were male enhancement and face cream type items), but wait, I have to pay shipping! Wow, what a deal! I despise deception and fraud.
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Posted 5 years ago
The manager asked an associate to put together a utility cart that I was buying. She told me that normally it would take up to 72 hours, but, she would get someone to take care of it for me. The auto care center assistant manager, Bobby, ended up doing it. He was great.
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Posted 5 years ago
There should be no open stores on Thanksgiving or Christmas. Let these people spend time with their families.
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Posted 5 years ago
Walmart have scams for Black Friday deals. At 10:00 on the dot I tried to order a TV and it said out of stock. Walmart just lost a sjopper, I will never buy anything from the store again. Very disappointed
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Posted 5 years ago
Walmart scams people,they don't stand behind the products and never has any stock for a lot of the items they carry. Now they want to cut jobs and have people check out on their on. Not gonna happen unless you add me to payroll. That's taking jobs from people and I want contribute to that. Target welcomes the new business.
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Posted 5 years ago
I use two day shipping and it always comes the very next day. Everything is always packaged so nothing can get broken. I have been recommending Walmart delivery to everyone I know. Pretty soon I'm going to try the food delivery. I heart the food is always fresh.
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Posted 5 years ago
Store No.1313 On the South side What a Scam! I went yesterday to buy a led flatscreen tv. Pre- Black Friday deals! I Purchased a ONN LED FLATSCREEN TV FOR $89.00 To What I thought was a Awesome deal ..Till i got it home to set it up! Apparently I had purchased a Merchandise Return... that was put back up on Electronics Dept. Shelf ... What a Scam!!!! The tv. Was totally incomplete Plastic bags where the accessories are in were torn open it was missing a leg stand I am and have always been a true and loyal Wal*Mart Store Customer for the Christmas Holidays... Not no more!!!! Selling Store Returns as A Pre-Black Friday deal... What a Shammmmmm!!!!!!!!!
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Posted 5 years ago
I selected items to pickup at my local Walmart. The pickup time was 11/27/19, so I placed the order, I get the order status sent to my email it says some time in December. I could have went shopping inside the store if I wanted this wait time. If you tell someone it will arrive on a specific day, then it should be honored without excuses. I'm pretty sure these items are in stock at the store. My holiday is ruined.
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Posted 5 years ago
Great place! Great people! Reconsider the diffused fragrance. Chemicals make up fragrance. Bad for people, bad for pets. Inhaling and having chemicals on clothes and products is unacceptable. SEE PUB MED ARTICLES: Indoor Air Quality: Scented products emit a bouquet of VOC's. Fragranced products: Risks for people and profits?
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Posted 5 years ago
Do not let misleading information fool you like it fool me. I used Walmart to Walmart Money Transfer Service to send money to my sister. They said that it can be to any Walmart up to $2500.00. Well that is not the case. Some Walmarts have restrictions on how much money they can delivered. I sent her 1000 dollars and when she got to Walmart by Uber, they did not give her the money as they only can deliver up to $500 dollars. My sister had to walk home empty handed because she had mo more money. If I would know this information, I would had split the transaction in two so she did not have any problem picking the much needed money.
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Posted 5 years ago
I shop at Walmart Store on memorial blvd in Murfreesboro, Tn. I checked on line for product I wanted(christmas toy $89.99). Showed available, went to store, I couldn't find. Went to service desk to ask for help in toy dept. Waited 30 mins no one came to help. This store has to be losing money.
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Posted 5 years ago
I ordered two tires from Wal Mart. The tires did not deliver when they were supposed to deliver. After several delays Wal Mart advised they could not find the shipment. Wal Mart reordered the tries. A day before the scheduled delivery I was advised I could pick up my order. I went to the store but there was only one tire. After several delays Wal Mart admitted they couldn't find the tire. Wal Mart advised they would refund the tire price. Now 3 weeks later all I get is excuses and promises of emails correcting the problem. I think it is time to contact my state attorney general's off ice on customer fraud and time to hire an attorney.
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Posted 5 years ago
Falken Sincera SN250 A/S 185/55R15 82 V Tire Fair warning, stay clear of these tires. They are sold at Walmart through a 3 rd. party that sells used tires. After 2 weeks of going back and forth with Walmart about the status of the tires and when they are going to be delivered, they finally arrived at Walmart. WOW I was shocked when they finally arrived and I went to Walmart to have the tires installed (the tires were used on dirty). I wrote so many emails to Walmart to get a replacement on the tires because they were used. Walmart email responses were they were sorry for the inconvenience and they dropped the ball - yet nothing was done to replace the tires I got. Eventually all my emails fell on deaf ears. Do not buy these tires from Walmart.
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Posted 5 years ago
I used the online ordering at Walmart for store pickup. Needed luggage locks for a trip the following day. Placed order just before noon and expected a quick turn around (like I get from BestBuy online for a store pickup), but the message from Walmart was that my order would be ready by 8pm that night. I waited until 9 pm and still no email that my order was ready. Drove down to the store and found none of the types I order with the luggage items. Went back to hardware dept and found many there and also on the end cap of isle L3. Guess employ could not find them in Luggage Dept and just gave up. Not sure why they could not find them if I could. Ended up canceling online order. Master Lock Padlock 4688T Set Your Own Combination TSA Accepted Cable Luggage Lock, 1-3/16 in. Wide, Assorted Colors, 2 Pack Price$12.84
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Posted 5 years ago
Walmart is a horrible company. They never have anyone educated enough to answer questions. I have to ring up my own items. Then when I leave someone wants to see my receipt. Like shouldn’t they have been worried about theft before they asked the customers to check themselves out. I’m not letting them go thru my bags after they didn’t in any way help me purchase them. Then I see 5 employees in front on my way out with their arms folded like they can’t even spell their own names. I guess they aren’t making as much profit if they actually have to pay people to work. It’s ridiculous and I will find anywhere else to shop. It’s not worth it.
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Posted 5 years ago
Walmart is rated 1.9 based on 1,104 reviews