Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,104 Reviews

22 %

of reviewers recommend Walmart

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Metrics

1.9

Based on 1,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Walmart 1 star review on 10th March 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For over 10 years I have not been able to go in a Walmart and get everything I was looking for. I always go to the website and click at my store. 9 times out of 10 the site says the item is in stock and in a certain isle. When I get there, guess what. Not in stock or even a spot on the shelf where the item was supposed to be. Since Sam passed away and turned it all over to his kids, Walmart has become and is a total joke. I have been waiting over 25 years for Walmart to make it up to me for waiting 8 hrs 45 minutes for 2 tires when only thing in front of me was 1 oil change and 1 wiper install. I can ALWAYS find what I am looking for at Meijer. Walmart needs to start a clean up starting at the top. Total joke as a department store. I am sure Sam is rolling in his grave now after what has become of what he was so proud of.”

Helpful Report

Posted 5 years ago

“My husband and I are seniors, and we have some health problems.A few days ago a door greeter stopped us and asked for our receipt. There is no law in Virginia that we have to do, but we did it any way. The door greeter moved all my bags around and looked in every one of them. She was rude, she harrassed and insulted us. She humiliated us. It took her a long time to finish our bags and my back was killing me What a disgrace we were treated like criminals. I will never wisit another Walmart”

Helpful Report

Posted 5 years ago

“I ordered an item online on Dec 02 which notified me that it was lost. Upon calling I was refunded the cost of the item. I then asked if the item should somehow show up - should I return it. I was told "no- you may just keep the item". I received the item almost 2 weeks after it was supposed to be delivered. I gave it to a friend and moved on. Almost 3 months later. (Feb 20th) I am informed the item was delivered and that I had to return it or else be charged for the item. After talking to a customer representative I must now travel 2 hours to the friend who has the item and return it at a store. I'm frustrated because now I must carve 2 hours to drive and pick up an item that has to be returned. This all could have been avoided if I was first told almost 3 months ago when I first called that I should return it even after receiving the item that was delivered weeks late.”

Helpful Report

Posted 5 years ago

“Walmart in South St Pete is the most ghetto and unprofessional Walmart I have ever visited. No one ever helps you and when you find an associate they always say that's not their department. I waited at the jewelry counter for over half an hour before finally leaving....this is after I went to customer service 3 times and asked for assistance. They continued to page employees for help but no one ever showed up.”

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Posted 5 years ago

“I’ve always ordered from Walmart.com and love everything about it. Awesome”

Helpful Report

Posted 5 years ago

“I was recently at the Walmart South here in Muncie, Indiana. A few weeks ago a dark headed overweight girl about knocked me down in the parking lot. Much to my surprise I seen her working there. They need to check employees out better than they do. Today she said hello just to be spiteful in front of the women's department at the store. I like Walmart, not if this continues.”

Helpful Report

Posted 5 years ago

“I had a bad incident in the parking lot here in Muncie Indiana South Walmart. A few weeks ago a lady with dark hair just walked out in front of me and almost knocked me over. She weighs at least 250 pounds. Little did I know she works there now. They really should check over who they hire at Walmart. Other than that it's a good store.”

Helpful Report

Posted 5 years ago

“I just left this walmart in South Sioux City NE humiliated. The workers there have zero customer service. The smug supervisor (Macey) that I had them call after 30 minutes of a electronics specialist having no clue how to verify the price of a laptop was the worst customer care I have ever seen. They had 2 laptops mounted to a display with 2 prices one was $199 and the other $549 after spending about another half hour wating for him and two others to sort out whats what I was very irritated. So I told him I felt they should honor the price they CLEARLY had on display for one of those two laptops. No apologies and a solid "im im not gonna do that" is all I got from him. At that point I told him thats not right that I have wasted a hour of my time for your stores mistake and you wont honor the price displayed. That is false advertisement. I asked isnt there something you can do. His reply was " I can fix the take but I'm not giving you a $500 laptop for $200. His attitude was clearly meant to make me feel stupid and I left the store in a walk of shame because I couldn't afford $500. It was humiliating and I will be calling corperate. Their is no such thing as customer service even more now because almost all the registers are self checkout too. Like what happened to walmart EARNING the money we work hard for? Sad world we live in.”

Helpful Report

Posted 5 years ago

“Only the Managers are in the $100,000 salary range. The store in Oakville is looking shabby and I wouldn't recommend shopping there. It's pure chaos and a disaster of in organization with noyone around to serve you. Its despicable. Health Inspectors need to get involved.”

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Posted 5 years ago

“Love my k pod coffee maker I bought online it was the mainstay great value brand and for 20 dollars it's a very very good one and you get a filter with it so if you want you can make regular coffee to here is my picture of it in my tiny studio apt”

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Posted 5 years ago

“Bought the mainstay k pod coffee maker and I am very happy with it and I love the fact that it came with a filter for regular coffee and I also bought a Bluetooth radio online to with the coffee maker and I am well pleased and happy with both items and give them the highest rating Walmart will allow me to give”

Helpful Report

Posted 5 years ago

“Filthy carts, feel like they should pay me for making me price items then bag it. Store personal seem unhappy. Need to carry a latter to reach items. I will live longer if I don’t shop there anymore. Once again, left items that I paid for behind. What’s with all the damaged product? Not an enjoyable shopping experience. How low are you going to take it Walmart?”

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Posted 5 years ago

“Overall the store in Littleton CO on Quincy is a good store. The employees are fine... some better than others. My complaint is after paying for my groceries and or items I am then stopped at the exit to check my cart. I understand there are people who shoplift, but this makes your loyal good customers feel like they are being targeted as doing something suspicious when all we are doing is walking out with our receipt for paid for items! Please find another way to catch thieves! Won’t a bell go off if something isn’t paid for?? Treating everyone to the lowest common denominator is no way to handle good solid PAYING customers! Thank you for your time”

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Posted 5 years ago

“adding more Organic and Gluten Free Items. Also instead of Aspartame, Sucrolose ingredients please alternate that with Artheretol alternate. Much safer!!! Also with Seafood please have _𝓽𝓸𝓵𝓵 𝒻𝓇𝑒𝑒 𝕙𝕖𝕝𝕡 +𝟏-𝟖-𝟓-𝟓'𝟑'𝟔'𝟗''𝟠'𝟝'𝟞,,𝟝 more Wild Caught in the frozen section instead of Farm Raised. Consumers will not mind paying a little more. Thanks.”

Helpful Report

Posted 5 years ago

“Great Store. But keep on adding more Organic and Gluten Free Items. Also instead of Aspartame, Sucrolose ingredients please alternate that with Artheretol alternate. Much safer!!! Also with Seafood please have more Wild Caught in the frozen section instead of Farm Raised. Consumers will not mind paying a little more. Thanks.”

Helpful Report

Posted 5 years ago

“Bought 4 tires from Walmart.com to have installed at my local store on my Crown Victoria. Auto Center Manager told me that my "new" tires were based on the DOT code almost 3 years old. Ford recommends removing 6 year old tires from your car regardless of the tread wear. Walmart should not sell tires as new and charge full price for tires with only 1/2 their life left.”

Helpful Report

Posted 5 years ago

“I am I'm happy what's Walmart went to customer service and asked him what was the number to call them because when I order the order the black web online and I paid I never received it I was home no one came to my door to bring me because I told me he would deliver next day and haven't received it I can't get no results on no one to claim the order they don't know they've the black one that we received it by Christmas I don't know what to do with it or what but it would have been civil to service because I seen that they did drop it off like in and carports and I'll bring him in stores depending on the area you live people can steal them so why am I need to contact me to replacement my blackweb power return my refund even customer service can I give me the right answer how to how to to make a complaint Marianne said if I am disappointed customer make me feel like Walmart it's a steal from customers then they don't give you the right answer number two to get it right so I can get replacement and I explain myself to them and the only thing they can give me give me a measurement can give me that we don't know you need to call them or when we will ask for something they did to give us the right answer in the right number to call”

Helpful Report

Posted 5 years ago

“Walmart.com has a very bad system of selling online and shipping products. Two time in a row I ordered something which their site said was available when in fact it wasn't. Both times Walmart generated a shipping label, send me an email saying the product was shipped along with a federal express tracking number...and charged my credit card; when in fact the product was never available and never shipped. After waiting two weeks for either the product or an email telling me what happened, both times I had to make several phone calls to get a refund. I will never order anything from Walmart again...very poor online system and customer fulfillment.”

Helpful Report

Posted 5 years ago

“I having been waiting now a month for my granddaughters only. Heist as I ordered from them! It’s January 8th n I ordered her a picnic table playhouse on December 7th promised to be there by the 18th n she got nothing for Christmas!!!! Here it is January 8th an still no Christmas gift. Worst customer service couldn’t hear them like a Chinese tell marketing n them I wrote n only got $30 discount off an almost $300 gift that’s still not there! Same thing with our one hour Christmas cards none of them were ready twice we had to wait a week!!!! Not happy n will order from Amazon from now on because they get my stuff there in two days n don’t lie n then ruin a child’s Christmas”

Helpful Report

Posted 5 years ago

“Horrible service! Made a purchase for my son Christmas. Item came with a part missing,had to return for a replacement which came with a missing part as well. Called asked for a refund,guy told me it will take 3 weeks for refund which I decline to wait for until a supervisor told me it will take 7 business days. Waited and saw no refund,called my bank who said there is refund in processs. Called Walmart again to which they said the system did something wrong and I have to wait another 5 days because they have to do it manually. Like really? You guys suck and I will never shop here again and will let everyone know about your horrible service!!”

Helpful Report

Posted 5 years ago

Walmart is rated 1.9 based on 1,104 reviews