Wilko Reviews

2.5 Rating 698 Reviews

38 %

of reviewers recommend Wilko

2.5

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Wilko take to deliver?

(4 hours ago)

Wilko normally delivers within 5 Days.

(4 hours ago)

55.77%

Industry Average

“ I ordered a bed over a month ago, expecting a simple, straightforward delivery. ”

- Joe

“ They told me to “refuse the delivery,” which I did. ”

- Anonymous

“ Orderd product , got given delivery day and never shown up . ”

- Anonymous