Wilko Reviews

2.5 Rating 698 Reviews

38 %

of reviewers recommend Wilko

Company Reviews

Questions

Metrics

2.5

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Wilko deliver on time?

Helpful Report

(5 hours ago)

Greater than 33% of reviewers feedback is Wilko normally delivers on time.

Helpful Report

(5 hours ago)

55.77%

Industry Average

“ DO NOT buy from this company. They will take your money and won't deliver your products or give you any correspondence. Delivery times are not at all accurate and are not met. No phone number so you can't talk to anyone and their email responses are frankly a joke! Don't waste your time or money, take your business elsewhere. ”

- Anonymous

Wilko Reviews

Delivery - Average