Zazzle Reviews

Name: Zazzle
Rating: 4.55

4.6 Rating 7,038 Reviews

89 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 7,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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888-892-9953

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252

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two plates only one plate was delivered, i contract customer there promise me a replacement plate would be sent but so far i have not receive the second plate. Do not order from zazzle there can't fixed there mistakes.”

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Posted 6 years ago

“As an artist my artwork was totally distorted and the colors garrish when I received the finished product. I can't put any of this art work in the local shops for sale now.”

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Posted 6 years ago

“AVOID THIS COMPANY AT ALL COSTS The worst customer service you can imagine. Paid for 6-9 days delivery. After 10 days no invites. Contacted customer service. Was told an URGENT notice would be put on my order and they would arrive within the next week. A week later still no invites. Contacted Zazzle again. SAME ANSWER we will put an URGENT NOTICE on your order and give you STORE CREDIT!!!! for the delivery cost but we still can't guarantee a delivery date. ...CANCELLED MY ORDER and now left with no invites for my wedding which is now 9 weeks away. APPALLING”

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Posted 6 years ago

“Turn around time was appalling, customer service was rude when the product i purchased had some incorrect wording due to their system and even when offering a refund their wording was accusatory and unacceptable in a customer service environment, dont use!”

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Posted 6 years ago

“Ordered lightswitch plate, were wrong color advised zazzle and requested RMA 6/17/17 - have sent two request for follow up STILL NO RESPONSE. Yesterday 8/14/17, received a mail return that support@zazzle.com was not accepting email from my address. Worse company ever”

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Posted 7 years ago

Zazzle is rated 4.6 based on 7,038 reviews