Zazzle Reviews

Name: Zazzle
Rating: 4.58

4.6 Rating 8,185 Reviews

90 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 8,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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888-892-9953

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Zazzle 5 star review on 16th February 2026

Patrice A Beppler

Zazzle 5 star review on 9th October 2025

Anonymous

Zazzle 5 star review on 6th September 2025

Ashley M.

Zazzle 5 star review on 29th August 2025

Haritini Prionas

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a cruise ship puzzle for my grandson when it arrived it looked nothing like the item on their site it looked liked something you would get in a xmas cracker it was disgusting it cost £25 !!! I wish they could have seen the looked of disappointment on my 7 year old grandson .. but then going by the reviews on their website they seem not to care STAY AWAY FROM THIS COMPANY”

Helpful Report

Posted 5 years ago

“Overly complicated process for… Overly complicated process for customising merchandise. They have issues with their user interface as what you see is not what is sent out, resulting in image being cropped. Customer service were quick to respond, although giving me a future discount that only last 1 day is useless.”

Helpful Report

Posted 5 years ago

“They're way too strict on their content guidlines. I just wamted to make something unique for myself and not sell it to anybody.”

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Posted 5 years ago

“Every shirt I designed was given the "not approved" stamp yet they still charged my credit card. Go to Redbubble or TeePublic where your money actually counts for something.”

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Posted 5 years ago

“Ordered a phone case. It broke within 8 hours of receiving it. My phone fell out of my pocket while I was sitting and broke on a linoleum floor. Total waste of money.”

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Posted 5 years ago

“I love the postcards I received however I only received partial of my order and never heard back after that.This was in October and trying to contact someone about it has been such a headache. I’ve emailed and called still nobody has tried to reach out to me.Terrible customer service.”

Helpful Report

Posted 5 years ago

“2 weeks after a $40 order for 3 jigsaw puzzles that their site indicated were IN STOCK - THE reason I ordered from them - ONLY one of THREE items were delivered without explanation. Their website indicated that all three items were delivered. When I inquired via chat/email, I was informed that they 'were in the process of being produced". When I buy online, vendors get one chance - if they screw up AND make it good, we're OK. When they screw up, and offer some weak excuse for not delivering as advertised/promised, like two weeks after order that item in stock, "is being produced", that is all they will get from me. All I wanted was what I paid for when I was supposed to get it. That did not happen. It's that simple.”

Helpful Report

Posted 5 years ago

“I ordered a baby onesie and when it arrived, the snaps did not work at all. Once you request a return however, you can't leave a review on the product. That's probably why the ratings were so good.”

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Posted 5 years ago

“Wanted $20 shipping on $35 order of postcards. Also dangled 20% discount for signing up for their promotions to firstimers not revealing that it didnt apply to bulk discount.”

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Posted 5 years ago

“1st time I ordered 2 cards, great loved, next time a NIGHTMARE they charged my ACCNT took out of my bank over 500$ worth of stuff cards I NEVER EVER ORDERED..EMAIL WOULD NOT HELP SAID IT WOULD BE 2 DAYS OR SO, AND THERE IS NO WAY TO TALK IN PERSON TO ANYONE! I SAID NO SEND PKG, THEY DID ANYWAY..MAILED BACK, STILL NO $ RETURNED FOR A MONTJ OR SO, TERRIBLE SERVICE, CALLED BANK, THEY GOT MY 500$ + BACK FOR ME, STILL HAVE NOT SENT THE THREE CARDS I DID ORDER MANY MANY MONTHS AGO!! STRESSED MR OUT SO VERY BAD, THIS WAS MY PROPERTY TAX $ THEY WOULD NOT RETURN! NEVER AGAIN SAVE YOURSELF ALOT OF GRIEF, NO ORDER 0 NOTHING!!”

Helpful Report

Posted 6 years ago

“I order a memorial book and the front and back were beautiful. But the index part was horrible you would think if it looked offline they would if centered it better.”

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Posted 6 years ago

“I ordered 140 customized round stickers for my daughter’s wedding. The stickers look good enough but they are not pre cut, so just be aware that all the sticker shapes they offer you are going to have to cut yourself by hand. They advertised as 1 1/2 round stickers but I just got a 8x11 printed sheet. Also I’m trying to get a refund so I can order from another site and so far they have just offer a store credit refund. Still working on that.”

Helpful Report

Posted 6 years ago

“SAVE YOUR MONEY!!!!!!! The products they feature are NOT what you will receive. Twice I ordered business cards. The first time they were TRASH. The colors were off. The white was brownish yellow like aged paper. It was straight shot. Looked like a elementary class project. The glitter effect was NOT accurate. Trust me, don't use this company. The second time I ordered cards was worse than the first time. The cards were late, they were little squares instead of rectangular business cards meaning they won't fit in anyone wallet. The writing was microscopic and the photo was small, blurry and very dark. The QR code on the back was so tiny. Trust me don't do it. Anyone who wants pics of both trash cards that I received simply let me know and I will send you pics.”

Helpful Report

Posted 6 years ago

“Crappy website and too expensive.”

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Posted 6 years ago

“I had ordered prayer cards for my brothers funeral and had paid extra money to have them express shipped. The cards got here a day after the funeral.”

Helpful Report

Posted 6 years ago

“After we found our items to purchase, which looked awesome on the web sight, we received them on time, however they only looked like the posted ones. we wanted to be able to read the printing one the buttons and charm.. It is so tiny that even with a magnifying glass it cant be read. so basically we have three items that show the color and the button itself is shiny, but the purpose for the order ended up useless. false advertising we feel. For the price paid they are awful items. I would not recommend. The other complaint is that they will not let you complete your order unless you allow them to keep on their file, your credit card number and the bank has it listed now as a reoccurring charge. Which we quickly fixed. I would not order from this company again, unless they read this and correct the issue.”

Helpful Report

Posted 6 years ago

“I ordered my dog tag on January 23rd and they sent it to me on February 25th. This is so ridiculous. A month later and like two days I got my item. I will never order from here again. And now I keep getting emails saying they are going to send it to me again after I I already received my item a month late. I am so mad and annoyed this company and there poor customer service. I will never buy another item from this company ever again! I'm very mad! Terrible service from this company.”

Helpful Report

Posted 6 years ago

“I ordered for the first time from Zazzle the Cool Vintage Football Pillow. From the picture it appears to be a faux leather look with stitching. OMG, I got this reddish, orange cheap stamped on material pillow. Honestly, this was the worst thing I've ever seen. Zazzle said they would refund my money to my Paypal however, I doubt they will refund the $14.95 shipping charge. They told me to just keep the pillow. I would too! It's not worth $2.00 and I was charged $28.95 plus $14.95 for shipping. Never again!”

Helpful Report

Posted 6 years ago

“First and last time. Ordered two Grandma Army T-shirts XL.... The labels indicated XL. The one t-shirt looked and fit like a medium.... the other one looked and fit like an XXXL....DEFINITELY NOT RECOMMENDED...... However, they did credit my account....and I was not required to return the items... I will donate or give them to someone who can use them...”

Helpful Report

Posted 6 years ago

“Complete ripoff. Ordered tools online, instead received a pair of sunglasses. I will never do business with them again. As for my money, I guess I have learned my lesson with Chinese business in China !”

Helpful Report

Posted 6 years ago

Zazzle is rated 4.6 based on 8,185 reviews