Zazzle Reviews

Name: Zazzle
Rating: 4.55

4.6 Rating 7,038 Reviews

89 %

of reviewers recommend Zazzle

Company Reviews

Questions

Metrics

4.6

Based on 7,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

888-892-9953

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252

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“terrible company, cancelled my order without explanation or an email, when i called some guy in cusomer service said it was cancelled because of fraud although they already too my money, NEVER buy from this company. Try to support the artist direct because this scam operation sucks. I don't think I'll get my money back without a fight.”

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Posted 5 years ago

“I am mad. I questioned the quantity of luggage tags to a rep that I overnighted and he argued with me. Then when I asked for a supervisor he refused. Then I asked him again and he said that I used bad language. Really? I just insidisted again for a supervisor and he hung up.”

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Posted 5 years ago

“AVOID ordering business cards from this company, waste of money and time”

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Posted 5 years ago

“they are fraudulent, dont apologize for them they are also communists i submitted black sun watch design my own, they said hate based. then they realised it wasnt and changed to 'copyright breach' ffs how can it be when i made it. horrible people”

Helpful Report

Posted 5 years ago

“What a scam! What a scam! Supposedly they ship products from the UK but everything is mailed from the United States. So when i made an order of 150 pounds approximately, the customs charged me 252 euros in addition.I never received a refund, they won't reply to my emails and i simply lost the amount. Do not trust them.”

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Posted 5 years ago

“Be careful when using their "Zazzle black" trial, they will auto renew and not tell you about when this will happen... essentially stealing from you. This is a toxic practice and does not deserve my business.”

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Posted 5 years ago

“I tried printing stickers for a kids birthday party and I was told they were unable to print due to copyright issues. I was not printing for commercial purposes or anything like that. Basically I wasted 3 hours of my time creating the stickers and ordering just to find out 4 days later that they won't print them anyway. Go elsewhere or print from home for smaller jobs, you will save a lot of money this way as well.”

Helpful Report

Posted 5 years ago

“Ordered 3 t-shirts with my original artwork. 2 of the 3 shirts I've ordered previously and multiple times. All 3 were gifts for important performers connected to my business and in a sense, the reputation of the business. Zazzle canceled all 3 orders with ZERO notice and no explanation identified in the order history on their site. This is the same business that when I complained about a printing problem previous, actually bent over backwards to make it right. But this in contrast is an unacceptable business practice. Go with a local print shop!”

Helpful Report

Posted 5 years ago

“TERRIBLE SERVICE. STAY AWAY!!!! They took my order and my money in seconds. I was then advised they couldn't process the SIMPLE order. Now, I cannot get my more than $100 order refunded for weeks and no one will return my inquiries. NEVER EVER USE ZAZZLE!! USE ANYTHING BUT ZAZZLE!”

Helpful Report

Posted 5 years ago

“If you are in the UK I would avoid ordering. Paid over £11 for the 2-4 business day delivery (the website is a .co.uk address implying I should be fine to order with this option and receive in the allotted time) After complaining to multiple people I’m met with sarcasm and a brush off. It’s laughable. To say that it’s ‘clear’ this is 2-4 business days after manufacturing, and that it will be arriving in just over a week rather than in the 2-4 day delivery I paid for - days after I needed the order for anyway - is disgusting. Any refund or apology or partial refund... or concern at all? Nope. Now this is being blamed on me, for not assuming this .co.uk websites delivery estimates were completely false for people within the uk. Really poor customer service, cheers for nothing Cora. 👍🏻 Definitely won’t be ordering again, just don’t be fooled and use a reputable company instead.”

Helpful Report

Posted 5 years ago

“Terrible quality!! Waste of money...ordered stickers, the printing quality is so bad I'm too embarrased to use them, what a waste of time and money...wont order with them ever again.”

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Posted 5 years ago

“Takes forever to complete customers custom thank you card I will use Vista Print next time.”

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Posted 5 years ago

“They cancelled my order and never let me know. Now it is to late to order the supplies I needed for an event”

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Posted 5 years ago

“Their term is 100% Satisfaction but it is just advertisement. terrible customer service and they have not 100% refund even though their mistake.”

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Posted 6 years ago

“Don’t buy from here. Bad quality cards, smaller than expected, took forever to arrive. What a total waste of money!”

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Posted 6 years ago

“Don't wast your time. They cannot ship to international P.O. Boxes. That is most of my loyal clientele as a creator and my own address as a customer.”

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Posted 6 years ago

“Worst experience ever. Don't use them. Ordered place cards for my party, the order took 9 days to process and they sent me the wrong cards. The customer service agent response on the chat was just horrible. I now have just a couple of days to find a solution. Will never ever use their service!!!”

Helpful Report

Posted 6 years ago

“My order came with the colors not matching - they provided a credit which did not cover my reorder. When the second order came on the wrong paper they indicated they would refund the order. They only refunded the difference I paid from the credit. I spent close to $460 to have my invitations had to go out mix matched, wrong colors, not matching paper. I could have simply done that with the first bad order. You are better off printing them on your own.”

Helpful Report

Posted 6 years ago

“Very poor quality materials on my $20 checkbook cover. No flap to put under check which is standard on a check book. I realize I can send it back but I don’t want to fool with it... I learned a valuable $20 lesson.. DON’T BUY FROM ZAZZLE !!!! lesson.. DON’t BUY FROM ZAZZLE.”

Helpful Report

Posted 6 years ago

“Still waiting for delivery of a gift I ordered for Christmas. Was promised delivery on 22nd. Avoid this company if you needs goods for s specific time!”

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Posted 6 years ago

Zazzle is rated 4.6 based on 7,038 reviews