Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,620 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 4th May 2025

1159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product , arrived promptly”

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Posted 2 years ago

“Excellent quality, delivery and customer service”

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Posted 2 years ago

“Bought a fireplace mantle following a purchase from a family member - fab service - kept updated and delighted with the result - very traditional and authentic - would highly recommend their products and services and would have no problem buying again or recommending”

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Posted 2 years ago

“Good quality. Clear instructions. Prompt delivery. Will definitely purchase again in the future.”

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Posted 2 years ago

“Ordered a dining table. I love it, excellent quality. Thank you!”

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Posted 2 years ago

“Thank you . Shelves are perfect simple to install. Fast service,,definitely recommend.”

Ben Simpson Furniture Ltd 5 star review on 14th January 2023

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Posted 2 years ago

“I just love the quality of my shelves They have made such a difference to my kitchen I would reccomend to anybody wanting oak shelves you will not be disappointed”

Ben Simpson Furniture Ltd 5 star review on 7th January 2023

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Posted 2 years ago

“The floating shelves are simply beautiful. Exactly as described and very reasonable too. Very solid fixtures and fittings. We will be ordering more!”

Ben Simpson Furniture Ltd 5 star review on 3rd January 2023

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Posted 2 years ago

“Love my shelves - they are excellent quality rustic wood plank shelves however, I would have preferred them without the slashes on the side of the planks (see pics) and don't think the pictures on the website show the shelves with these markings. Other than that I really like them and the colour is lovely - I got the dark oak shelves.”

Ben Simpson Furniture Ltd 5 star review on 30th December 2022

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Posted 2 years ago

“Very happy with shelves. Well made good quality. Will be ordering more”

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Posted 2 years ago

“Beautifully made shelves,great customer service,responded to my queries quickly and helpfully. Will be ordering more soon. Highly recommended.”

Ben Simpson Furniture Ltd 5 star review on 27th December 2022

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Posted 2 years ago

“Excellent prompt service. Responded to email enquiry very quickly. The quality of the product was first class and fitted exactly”

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Posted 2 years ago

“Fantastic quality, really nice colour and stain on wood. Will 100% buy again”

Ben Simpson Furniture Ltd 5 star review on 26th December 2022

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Posted 2 years ago

“Love my shabby chic thin floating shelf. I will be ordering more soon for my kitchen. Brilliant customer service and excellent product.”

Ben Simpson Furniture Ltd 5 star review on 21st December 2022

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Posted 2 years ago

“Great appreciated the customer care of this company. We ordered a floating mantle beam and they sent one, which looked rough and ready ... not the kind of thing we wanted. We emailed describing why we weren't happy with it, then rang, and without any quibbles they immediately said they would send another one, more along the lines of what we wanted, and they would arrange for the first one to be picked up without any cost to us. The second one arrived and was just as we had hoped. Really excellent service, and a lovely mantle beam now in place.”

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Posted 2 years ago

“Faultless. An excellent website makes ordering easy and accurate. The company keeps you informed at every stage. The goods arrive very well packed, with simple, precise instructions. The quality of the wood and fittings is superb. Not cheap, but it you want cheap there are many alternatives out there.”

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Posted 2 years ago

“Timber Mantle was perfect. Well made,easy to hang and very reasonably priced. Very happy with my purchase.”

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Posted 2 years ago

“Excellent customer service sending me more screws after I'd lost mine. Shelves up and looking great. Certainly recommend.”

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Posted 2 years ago

“Beautiful hanging shelves.”

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Posted 2 years ago

“Wow what a find the shelves are off the scales. Great product, great price & everything down to the packaging & instructions is just spot on. Great company keep up the good work 👏”

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Posted 2 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,620 reviews