Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,619 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 4th May 2025

Caroline Houseman

Ben Simpson Furniture Ltd 5 star review on 3rd May 2025

Shirley Mitchell

Anonymous

Ben Simpson Furniture Ltd 5 star review on 23rd April 2025

Chris H In South Glos

Ben Simpson Furniture Ltd 5 star review on 16th April 2025

Emma Ridgeon

Ben Simpson Furniture Ltd 5 star review on 11th April 2025

Karl Nilchibar

1149

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't be more impressed both with the quality of product and quality of service from Ben Simpson Furniture. I would highly recommend them and will definitely use them again myself”

Ben Simpson Furniture Ltd 5 star review on 3rd June 2023

Helpful Report

Posted 1 year ago

“Our new table is all assembled and looks great. It’s very sturdy and a perfect size. We had the grey finish which looks lovely.”

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Posted 1 year ago

“I am thrilled with my rustic kitchen table from Ben Simpson Furniture. At 80cm wide and 140cm long it easily seats six people, is very solid and looks amazing in my kitchen. There was a small problem with a bent trapezium leg but I phoned the company at 3.30pm and a replacement was on my doorstep at 10.30am the very next day, you can’t beat that for service, well done Ben Simpson. I thoroughly recommend the product and company.”

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Posted 1 year ago

“Our shelves are simply divine! We have just had our entire kitchen done and I can honestly say, the shelves are one of my favourite things! They give it so much character and they are of exceptional quality! Thank you!”

Ben Simpson Furniture Ltd 5 star review on 18th May 2023

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Posted 1 year ago

“I had to stop myself from leaving a 5 star review before I even got my shelves. The customer service was so helpful. They could have put extra cost on me when I ordered wrong size, but no, it was all sorted. Now that I have my shelves, they are beautiful. Got shabby chic floating shelves. Beautiful. In fact, going to order another two today.”

Helpful Report

Posted 1 year ago

“The shelves we ordered are great, they look fabulous and go so well with the reclaimed antique oak furniture look we are going for. They are very well made and they even came with all the screws and rawl plugs needed to put them up. We wouldn’t hesitate to buys more in the future.”

Ben Simpson Furniture Ltd 5 star review on 7th May 2023

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Posted 1 year ago

“Fantastic customer service. Extremely helpful and great products. Would definitely use again.”

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Posted 1 year ago

“Very pleased with my shelves they look so good arrived very well packaged would definitely buy more”

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Posted 2 years ago

“Absolutely thrilled with our new shelf”

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Posted 2 years ago

“Delighted with the floating shelves, surprised how robust they were and a lovely addition to my kitchen. Dark oak colour was perfect! Many thanks!”

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Posted 2 years ago

“Lovely choice of shelves, made to order and kept informed about delivery times. Will look lovely once it is up 😊”

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Posted 2 years ago

“Excellent quality and delivered as promised”

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Posted 2 years ago

“Ordered floating shelves and then realised I had ordered the wrong depth. Very very helpful at changing my order. Sent emails to let me know how my order was progressing (made to order) and shipped quickly and wrapped very well on arrival. They are beautiful shelves. Wouldn’t hesitate to recommend”

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Posted 2 years ago

“Gorgeous shelves. Easy to fit the floating brackets and they look beautiful!”

Ben Simpson Furniture Ltd 5 star review on 2nd May 2023

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Posted 2 years ago

“Really happy with this purchase. Quick and easy to put up and great quality. This shelf is now happily installed in our holiday home in France. Will order more shelves when we renovate the kitchen.”

Ben Simpson Furniture Ltd 5 star review on 1st April 2023

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Posted 2 years ago

“Really pleased with my shelves for the bathroom”

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Posted 2 years ago

“Love our floating shelves! Exactly what I was looking for and great quality.”

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Posted 2 years ago

“Lovely furniture. Very pleased. You need to consider the amount of single-use plastic packaging you use.”

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Posted 2 years ago

“What can I say from ordering to delivery ,great service always kept us informed about our order ,just what our kitchen needed to take it to a different level”

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Posted 2 years ago

“Really happy with my shelves. Wanted a very specific size and it was no problem at all. My questions were answered very quickly. The shelves are extremely good quality, very solid and look beautiful.”

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Posted 2 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,619 reviews