Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,619 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

Write Your review

Tell us how Ben Simpson Furniture Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ben Simpson Furniture Ltd 5 star review on 4th May 2025

Caroline Houseman

Ben Simpson Furniture Ltd 5 star review on 3rd May 2025

Shirley Mitchell

Anonymous

Ben Simpson Furniture Ltd 5 star review on 23rd April 2025

Chris H In South Glos

Ben Simpson Furniture Ltd 5 star review on 16th April 2025

Emma Ridgeon

Ben Simpson Furniture Ltd 5 star review on 11th April 2025

Karl Nilchibar

1149

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a mantle and floating shelves. Both were of very good quality and look amazing in place. Highly recommend”

Helpful Report

Posted 1 year ago

“Fantastic shelf for our new garden room bar. Exceptional quality,easily installed even for novice. Absolutely love it!”

Ben Simpson Furniture Ltd 5 star review on 4th July 2023

Helpful Report

Posted 1 year ago

“Exactly what was expected”

Helpful Report

Posted 1 year ago

“Great product, delivered on time, kept informed of manufacturing and delivery process …. Perfic !”

Helpful Report

Posted 1 year ago

“Excellent efficient service, for a small fee they expedited my delivery and delivered super quick & on time.”

Helpful Report

Posted 1 year ago

“Lovely piece of wood, well worth the price”

Helpful Report

Posted 1 year ago

“Bought 3 rustic oak shelves. Lovely quality wood and brackets. Used in my utility room they are perfect for Purpose and look beautiful. Can recommend them highly.”

Helpful Report

Posted 1 year ago

“Very nice shelves. Very pleased with them.”

Helpful Report

Posted 1 year ago

“A great product. Came with clear instructions which made it easy to install. Good quality.”

Helpful Report

Posted 1 year ago

“My new garden table is really lovely. Its so well made I am absolutely delighted with it. Thank you very much. I also chose Ben Simpson Furniture Ltd as I am an advocate for sustainability, your story was a big draw for my decision. I'm so glad I made this choice, it was the right one!”

Helpful Report

Posted 1 year ago

“Easy to fix, complete with wood drill bit. Shelving is just as good as in photos, would definately recommend ghis prodhct”

Ben Simpson Furniture Ltd 5 star review on 24th June 2023

Helpful Report

Posted 1 year ago

“So pleased with this shelf, it's a really lovely piece of wood and fits perfectly. It was easy to choose and order online, and there was really good communication from ordering through to delivery. It arrived really well packaged, with very clear fitting instructions. Very good quality product, which has clearly been made with care. I would definitely order again.”

Ben Simpson Furniture Ltd 5 star review on 18th June 2023

Helpful Report

Posted 1 year ago

“We ordered a bench and table and we are thrilled with the quality and service. We have had lots of compliments and have passed on your details so hopefully more orders will be on the way! Thank you so much. Sue Pierce-Smith”

Helpful Report

Posted 1 year ago

“Great shelf, easy to fit, good communication, really well packaged..... what's not to like?”

Helpful Report

Posted 1 year ago

“Fantastic quality item with all the fitting extras required. A bit quicker delivery would be appreciated, however cannot fault the craftsmanship and care Ben Simpson company has taken to package and ship the item. Would be happy to place an order again! Thank you!”

Helpful Report

Posted 1 year ago

“Had a little issue with one piece and they exchanged it within a couple of days! Very good customer service and lovely furniture quality!”

Helpful Report

Posted 1 year ago

“Excellent service and product.”

Helpful Report

Posted 1 year ago

“Excellent product . We’ve had several sets of shelves and have been very pleased with both the look and fitting etc .”

Helpful Report

Posted 1 year ago

“I ordered a wooden shelf, it came with the brackets and all fixings although we did need different raw plugs. V pleased looks great 😊”

Ben Simpson Furniture Ltd 5 star review on 3rd June 2023

Helpful Report

Posted 1 year ago

“We are please with the table. The wood feels amazing and is exactly what we were looking for. Delivery was fast and when I needed to change something, the team responded promptly and helped fully.”

Helpful Report

Posted 1 year ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,619 reviews