Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,633 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 9th June 2025

1163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is my second order. Once again great service and outstanding quality. Nicole was a pleasure to deal with, very helpful and quick to respond to all queries. Will certainly order again.”

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Posted 4 years ago

“Would absolutely recommend this company the service from ordering to delivery was simple and quick and the oak shelf we purchased is fabulous. Highly recommend.”

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Posted 4 years ago

“Can’t fault any part of my purchase process from the wide chose of product to prompt deliver”

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Posted 4 years ago

“Really beautiful shelves, well made and solid. Delivery was also very prompt. Already getting comments on them!”

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Posted 4 years ago

“Arrived within 3 days of ordering and look great. Very many thanks.”

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Posted 4 years ago

“Great quality stylish shelving competitively priced, highly recommend. So pleased wanted to purchase the chunky coat rack in the enclosed instruction booklet however, disappointed as informed it's discontinued.”

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Posted 4 years ago

“Outstanding quality product, I didn’t get my tracking information automatically, called and got great service and confirmation my order was actually arriving that day. Very easy to build, great stable product, perfect height desk for me at 5’11””

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Posted 4 years ago

“Excellent quality, Excellent service and products”

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Posted 4 years ago

“product exactly as advertised; prompt delivery and excellent after sales service”

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Posted 4 years ago

“The quality of the shelves and the speed of delivery is excellent. We now have 4 shelves and a hairpin desk and would only buy new shelves from you in the future.”

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Posted 4 years ago

“Found this company on social media!! The quality is absolutely fabulous! Very fast delivery! And the customer service is Brilliant , made a bit of a mess on my online order! So phoned the number and got an answer straight away, typical me then made a mess with the order and a really lovely lady phoned me back straight away and Sorted it out!! 100% top customer service! Yes it’s a bit pricy, but to be honest you get what you pay for xxx”

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Posted 4 years ago

“I have bought 3 products now all of which are excellent value and quality, I’d definitely recommend 😊”

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Posted 4 years ago

“This is our second order (first were shelves which are fantastic). I went for the Walnut stain for a desk. It looks really nice, with a deep colour and lots of variation between light and dark grain. The hairpin legs really give it a modern vibe but still keeping a simple, rustic look. Nice that they come with feet to avoid damage to your floor. Packaging was excellent and it arrived in just a few days after ordering. As with the shelves, really simple assembly which took no time at all. Overall I'm really happy and will definitely order more furniture in future, and well worth the very reasonable price for a handmade item :)”

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Posted 4 years ago

“Could not of asked for better fast service exceeded expectations will be ordering more items”

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Posted 4 years ago

“Good quality product, received promptly. More detailed fitting instructions would have been helpful (exactly how deep to drill holes etc)”

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Posted 4 years ago

“Excellent quality, will buy from Ben Simpson Furniture again.”

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Posted 4 years ago

“Absolute quality, I have bought a number of shelves and a mantle all are amazing.”

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Posted 4 years ago

“Highly recommend. Absolutely love our new shelf, so much so we ordered another shelf and a desk straight away!”

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Posted 4 years ago

“Beautiful shabby chic shelves for my new kitchen arrived quickly, well packaged and look fantastic thank you so much Ben and your team.”

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Posted 4 years ago

“Excellent quick service good product. Thank you so much Ben pleasure trading with you.”

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Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,633 reviews