Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,621 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 6th May 2025

945

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely in love with my Shelves they make the kitchen look so nice thank-you”

Ben Simpson Furniture Ltd 5 star review on 24th March 2021

Helpful Report

Posted 4 years ago

“Superb service from placing order to fitting high quality shelf. First company to send a pre email detailing knacks / tips & tools required in prep for delivery… Would highly recommend both products & service - Happy Happy customer 5 Stars”

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Posted 4 years ago

“Shelves are beautiful, just what we wanted and exactly as described...very good quality. Service was fast and efficient with excellent communication. Looking to reorder some more.”

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Posted 4 years ago

“Easy to order, very quick delivery. Beautiful quality, easy guild to installing them they look stunning and very classy in my kitchen. Would highly recommend”

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Posted 4 years ago

“Excellent service, delivered quickly and good quality”

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Posted 4 years ago

“*Update from my previous review* Fantastic customer service, maybe the best I've had in a long time. As soon as they found out about my issue they rang me and sent out a pot of wax to fix the problem. You can't ask for much more than that!”

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Posted 4 years ago

“Fantastic product, speedy delivery. Put up was easy and it was so nice to receive the bits (and extras!) needed for the job. Highly recommend.”

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Posted 4 years ago

“I cannot recommend this company enough from the communication, delivery time, instructions and product which is fantastic. I will definitely be using them again!”

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Posted 4 years ago

“Fixings and fitting instructions perfect, high quality brackets and shelf, thanks”

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Posted 4 years ago

“Simple to use website. Item received in good time. Well packed and excellent fitting instructions included.”

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Posted 4 years ago

“We have now bought a few things from them all look really nice when up. Just 1 blip, we bought a coat rack and the pilot hole were out line and I thought the screws could have been bigger.”

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Posted 4 years ago

“Prompt professional service snd the shelves I bought are of the highest quality- definitely recommend”

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Posted 4 years ago

“Ordered a 30x5x130cm oak shelving in Tudor Oak. Arrived promptly, beautifully packaged. The shelf brackets are made to fit perfectly and all bits needed for fitting were supplied, even the small drill bits! We absolutely love our new bar and will be using you again. Thank you Ben 😊”

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Posted 4 years ago

“Kept updated with emails, arriving on the date specified. The parcel was well packaged with full instructions and fittings inside. The brackets are sturdy but a little bit rough ( the wife made me paint them). But a very good product.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Top notch service and top quality shelves - simple as that really”

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Posted 4 years ago

“We have just received our second shelf. We’re very happy with it and it came very quickly.”

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Posted 4 years ago

“Great prompt delivery. Items just as described and look fanstastic!”

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Posted 4 years ago

“Well managed customer experience, prompt delivery and sturdily packaged. Shelf quality and fittings look good. Still to install but don't anticipate any problems.”

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Posted 4 years ago

“I’ve bought several items from Ben and the service and products have been excellent. Great quality, constant updates on delivery Definitely a place to go for quality wood furniture”

Helpful Report

Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,621 reviews