Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,695 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

Write Your review

Tell us how Ben Simpson Furniture Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ben Simpson Furniture Ltd 5 star review on 15th January 2026

1208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've bought a number of products from Ben and the service and quality is superb. Stunning products”

Helpful Report

Posted 5 years ago

Thank You Emma!

Posted 5 years ago

“Fantastic quality, prompt delivery...love it!”

Helpful Report

Posted 5 years ago

Thanks Aj!

Posted 5 years ago

“Lovely shelves, exactly as described on website. Great price and orders arrived v promptly.”

Helpful Report

Posted 5 years ago

Thank You Joyce! Many Thanks

Posted 5 years ago

“The table itself is nicely made - very sturdy, and of good quality. When it arrived, the stain/oil on the wood was still wet, so it bled onto the cardboard box, and we had to let it dry out for a few days before putting it together. I'm not sure why the holes aren't pre-drilled - seems odd for us to have to do it. The provided drill bit snapped in half after two legs were put on, so we had to improvise. We also weren't given enough screws so we had to use some of our own, which didn't match the original screws so it looks a bit funny. All in all - quite disappointed.”

Helpful Report

Posted 5 years ago

“Arrived quickly, really well packed. The shelves are perfect . Exactly what I wanted.”

Helpful Report

Posted 5 years ago

Thankyou!

Posted 5 years ago

“Great product. Website easy to use and ordering & delivery very smooth.”

Helpful Report

Posted 5 years ago

Cheers Nigel! Much Appreciated!

Posted 5 years ago

“Great shelves excellent quality easily fitted even I could do it.”

Helpful Report

Posted 5 years ago

I am very pleased to hear that Michael! Many Thanks!

Posted 5 years ago

“Excellent and punctual service from initial telephone enquiry to delivery of goods - all within 3 working days - many thanks”

Helpful Report

Posted 5 years ago

Many Thanks Paul!

Posted 5 years ago

“Easy to assemble Great quality Arrived 3 days after I ordered Looks great”

Helpful Report

Posted 5 years ago

Thank you very much for your review!

Posted 5 years ago

“Great quality, beautiful finish and good customer service as well!”

Helpful Report

Posted 5 years ago

Thankyou so much for your review!

Posted 5 years ago

“Lovely quality products. We bought a number of your shelves and they look fantastic, rustic feel but fits into our modern look perfectly. Extremely fast delivery and good instructions. Thank you! Grant Logan.”

Helpful Report

Posted 5 years ago

Thank you Grant! So great to hear you had a positive experience with us!

Posted 5 years ago

“Ordered shelves and delivered 2 days later.packaged really well and look amazing on the wall now to fill them with favourite things for all to see thank you”

Helpful Report

Posted 5 years ago

Thank You so much for your review Jennifer! Much appreciated!

Posted 5 years ago

“Such great quality shelving, and really impressed with the fixings as well (which is normally where suppliers skimp). That and the speedy delivery means I’ll definitely be recommending you. Just wish the desk had been in stock when I needed it!!”

Helpful Report

Posted 5 years ago

Hi there, thankyou for such a great review! Due to COVID-19 our desks have been in such high demand that our hairpin supplier came into stock issues. All Desks are now available again! Many Thanks again

Posted 5 years ago

“Easy to choose the perfect product. Arrived so quickly even during pandemic. Simple to assemble and looks amazing”

Helpful Report

Posted 5 years ago

Brilliant review Rhian! Much appreciated!

Posted 5 years ago

“Beautiful shelves. Everything was packaged securely and arrived a few days after the order (earlier than expected considering we are in Ireland). The instructions were well presented and easy to follow. I would highly recommend. We really love the shelves. Thanks so much.”

Helpful Report

Posted 5 years ago

Thank You so much for your amazing review! So great to hear!

Posted 5 years ago

“excellent company, really good service and products, a pleasure to deal with them. We will be back for more.”

Helpful Report

Posted 5 years ago

Much Appreciated David! Thanks for your review!

Posted 5 years ago

“best bit it easy to fit ,the plugs are strong and firm .thanks.”

Helpful Report

Posted 5 years ago

Thanks Raymond!

Posted 5 years ago

“This is the second order we have placed and on both occasions the service and quality of products is second to none. We will be placing another order shortly and recommended your products to friends and family. Very pleased”

Helpful Report

Posted 5 years ago

Thank You so much for your review! Very kind words. So great that you have had a positive experience with us! Many Thanks

Posted 5 years ago

“Easy to order, delivery fast and reliable, all products have been excellent quality and look great once installed. Would recommend.”

Helpful Report

Posted 5 years ago

Hi Louise! Brilliant review, thankyou! Very much appreciated!

Posted 5 years ago

“Very good product and service was excellent”

Helpful Report

Posted 5 years ago

Thank You Steven!

Posted 5 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,695 reviews