Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.90

4.9 Rating 1,621 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

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Ben Simpson Furniture Ltd 5 star review on 6th May 2025

1160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchase and delivery was smooth. The shelf looks gorgeous. I’ll be purchasing again. Thank you”

Helpful Report

Posted 4 years ago

“Fantastic service! Very easy ordering process, I had a few questions and the team were really helpful and quick to respond. The shelf arrived quickly and I am so delighted with it - it looks great in the kitchen and I'm so impressed with the quality. Very happy customer - thank you!”

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Posted 4 years ago

“We are over the moon with our reclaimed shelves. They look fantastic in our new kitchen. The ordering process was super simple, the website packed full of info and delivery super quick! Great to be able to support a local business - we will be recommending you very highly!”

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Posted 4 years ago

“Excellent quality shelf and brackets arrived in just a few days. It’s the finishing touch to a newly furnished den. I have no hesitation in recommending these shelves.”

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Posted 4 years ago

“Fabulous shelf and amazing value. Definitely buy again!”

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Posted 4 years ago

“Exactly as described”

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Posted 4 years ago

“The shelving was very solid and of a very high quality. The service and overall experience was second to none.”

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Posted 4 years ago

“Beautiful.....!! Stunning shelf, just what I was looking for, so pleased I wouldn't hesitate to recommend”

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Posted 4 years ago

“My second purchase from Ben Simpson! Brilliant customer service thank you so much. Excellent product!”

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Posted 4 years ago

“My second time shopping with Ben Simpson and a absolutely delighted once again. Fantastic products delivered in exceptionally quick time in great packaging ... recommend wholeheartedly!”

Ben Simpson Furniture Ltd 5 star review on 22nd April 2021

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Posted 4 years ago

“I am so happy with my shelves. They are so well made and were delivered really quickly. No plastic packaging which was great. Great personal service with the assembly guide and even the correct drill bit included. Will definitely recommend”

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Posted 4 years ago

“I ordered two shelves and could not be happier. They make a great addition to our kitchen/dinner”

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Posted 4 years ago

“Very pleased with my new shelves. Got many compliments over them. I may be getting you more orders from my friends 😃”

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Posted 4 years ago

“An absolute fantastic find, quality and service was marvellous.”

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Posted 4 years ago

“Would highly recommend, the shelves arrived very quickly. The shelves and brackets are very high quality and look amazing on the wall. Will definitely use this company again.”

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Posted 4 years ago

“The shelves were delivered quickly and I am really pleased with the quality of both the wood and the finish. They are now in place on my newly decorated kitchen walls and I am delighted.”

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Posted 4 years ago

“Super quality and beautiful materials, will be ordering more! Thank you”

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Posted 4 years ago

“Delighted with the service received. The shelf is exactly what I wanted - the brackets give the shelf a sculptural feel which adds to its beauty. The instructional booklet which accompanied the shelf has been beautifully produced, so much thought has gone in to it - I have kept it to show to family and friends. It demonstrates your caring attitude towards your customers. Just one tiny bit of advice - Parcel Force don't treat their parcels with the respect they deserve - the parcel arrived with quite a few knocks and tears to the cardboard. I held my breath when unwrapping it and thankfully there was only one small dent in the wood. So I would recommend putting another thicker layer of something around the actual wooden shelf to try and protect it further. Thank you for my lovely shelf.”

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Posted 4 years ago

“Came across your site whilst looking for quality shelving on the web. Not ordered from you before but the options and cost were perfect. Shelves arrived within the week and didn’t disappoint. Already has numerous comments on social media platforms . I will be ordering again . Thank you”

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Posted 4 years ago

“Great service as the shelves were delivered virtually by return. Having received them we have decided to get some more. As they are going into bathrooms I have sprayed the metalwork with Plasti-Kote Satin clear spray so wait to see if that works.”

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Posted 4 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,621 reviews