Ben Simpson Furniture Ltd Reviews

Name: Ben Simpson Furniture Ltd
Address: Ben Simpson Furniture, Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick, Horsham, West Sussex
Rating: 4.89

4.9 Rating 1,621 Reviews

98 %

of reviewers recommend Ben Simpson Furniture Ltd

4.9

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ben Simpson Furniture Ltd:

We handcraft sustainable wooden Furniture & Shelving, while maintaining the highest levels of customer service at a fair honest price.

Visit Website

Phone:

01403823921

Email:

help@bensimpsonfurniture.com

Location:

Ben Simpson Furniture,
Unit 6E, Rudgwick Brickworks, Lynwick Street, Rudgwick,
Horsham
West Sussex
RH12 3UW

Write Your review

Tell us how Ben Simpson Furniture Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ben Simpson Furniture Ltd 5 star review on 4th May 2025

1159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered oak shelves for my living room. They were promptly delivered, easy to put up & look great. I’m very pleased with my purchase & would recommend”

Helpful Report

Posted 2 years ago

“I ordered floating shelves , they are stunning . I wanted something with some character and they didn’t disappoint. Professional service. Would highly recommend 🙂”

Helpful Report

Posted 2 years ago

“Got a lovely rustic shelf and it is all I hoped for. Solid and very stylish. Thank You.”

Helpful Report

Posted 2 years ago

“Beautiful product, can definitely recommend.”

Helpful Report

Posted 2 years ago

“Everything exactly as I hoped it would be, amazing customer service too.”

Helpful Report

Posted 2 years ago

“Wonder service, fantastic shelves, beautiful packaged, arrived in a couple of days, just about to order again.”

Ben Simpson Furniture Ltd 5 star review on 30th July 2022

Helpful Report

Posted 2 years ago

“Very impressed with the shelves. They were exactly what we we’re looking for to add the finishing touch to our bathroom.”

Ben Simpson Furniture Ltd 5 star review on 29th July 2022

Helpful Report

Posted 2 years ago

“Ben Simpson has been an absolute pleasure to deal with, the customer service is of very high standard, communication between us was very quick & very helpful. The delivery of my two shelves was extremely quick, i ordered friday morning & had them delivered monday afternoon, i was so happy to recieve them so quickly. When i opened my parcels i was so delighted, they were just as i had imagined, very high quality, the walnut stain was exactly what i wanted & the grain in the wood was exceptional. I am overall very very happy i chose Ben Simpson furniture for my shelving, they look absoluteley beautiful & of very high quality, packaged well, full instructions & parts. I would definateley recommend Ben Simpson furniture to all. 10 out of 10 😊”

Ben Simpson Furniture Ltd 5 star review on 24th July 2022

Helpful Report

Posted 2 years ago

“All worked well from start to finish. Website clear and easy to navigate; packaging sturdy; delivery prompt (less than 8 hours after placing order); assembly straightforward; quality of product excellent.”

Helpful Report

Posted 2 years ago

“Exactly as described I shall be ordering more as 8 renovate my house”

Helpful Report

Posted 2 years ago

“Hi Ben, We ordered 2 wooden shelves. Great quality, great colour. Easy to fit & a very efficient service! Thanks so much. Gail”

Helpful Report

Posted 2 years ago

“My mum used to say to me “you get what you pay for”. And she was right! 1st class service and goods. (Not cheap but very affordable) I bought a shelf for over a radiator in a dining area and what a transformation. It looks great. Makes me smile when I see it. Yes, I perhaps should get a life 😉 Fantastic product!”

Helpful Report

Posted 2 years ago

“Fantastic product Fast delivery and it looks great”

Helpful Report

Posted 2 years ago

“Absolutely perfect excellent quality looks fantastic highly recommend”

Helpful Report

Posted 2 years ago

“They look great……although I have yet to install They were delivered promptly so all good, so far..”

Helpful Report

Posted 2 years ago

“Great products and always good quality and delivered promptly”

Helpful Report

Posted 2 years ago

“Rustic oak shelves good price and delivery with great customer service. Have replaced a couple of kitchen top cupboards for a really updated look. So pleased with the quality and style of these shelves.”

Helpful Report

Posted 2 years ago

“My shelves are fabulous, very efficient service , well packaged and all the parts needed to assemble.”

Ben Simpson Furniture Ltd 5 star review on 20th June 2022

Helpful Report

Posted 2 years ago

“Excellent service and excellent product. Have recommended to others already.”

Helpful Report

Posted 2 years ago

“I’ve used Ben Simpson Furniture twice now through their website which I think has more information and detail, I have both Metal Brackets and floating and very happy with both, service is very speedy items are packaged well”

Helpful Report

Posted 2 years ago

Ben Simpson Furniture Ltd is rated 4.9 based on 1,621 reviews