Bettercaremarket Reviews

Name: Bettercaremarket
Address: 63 Christie Street, St Leonards, New South Wales
Rating: 4.47

4.5 Rating 168 Reviews

86 %

of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.

Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

Bettercaremarket 5 star review on 20th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good range of products to support people living with disabilities.”

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Posted 8 months ago

“Service from Bettercaremarket was good, pity about the delivery service they use which was very poor”

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Posted 8 months ago

Dear Veronica, Thank you for your feedback and for acknowledging our service at Bettercaremarket. We’re glad to hear you were happy with our support. We're sorry the delivery experience wasn’t up to standard, and we appreciate you bringing it to our attention. As you might have seen, we replied to your previous email on the poor delivery issues. Rest assured, we are continually working on improving every aspect of our service, including the delivery process. If there's anything else we can assist with, please don't hesitate to let us know. Kind regards, Annemarie Customer Care BetterCareMarket

Posted 8 months ago

“Thank you for supplying the product so quickly.”

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Posted 9 months ago

Dear customer, Thank you for your feedback. We are glad to hear you were happy with our timely delivery. That is what we are aiming for! Best regards, Jane Customer Service BetterCareMarket

Posted 9 months ago

“Absolutely perfect Jane. Great fit and comfort great protection. Thank you so much Annie.”

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Posted 9 months ago

Dear Annie, Thank you for your kind words! We’re so pleased to hear that the Dailee Pull Up Pants Super are a perfect fit for you and provide the comfort and protection you were looking for. Your satisfaction means the world to us. If you ever need anything else, we’re just a message away. Thanks again for choosing our product! Best regards, Jane Customer Service BetterCareMarket

Posted 9 months ago

“Just what I needed to negotiate the cobblestone’s in Europe. They pack away easily and will be new travelling companions.”

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Posted 9 months ago

Hi Ian, Thank you so much for sharing your experience! We're thrilled to hear that the Detachable Travel Crutches worked perfectly, especially on the European cobblestones. It’s great to know they’ll be accompanying you on your future travels. Wishing you smooth journeys and wonderful adventures ahead. If you need anything else, just let us know! Best regards, Annemarie Customer Care BetterCareMarket

Posted 9 months ago

“easy to use and store. Great for having in clubs”

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Posted 9 months ago

Dear Kim, Thank you so much for your positive feedback! We're thrilled to hear that you found our Dispozable cardboard spacers easy to use and store. It's great to hear they’ve been a convenient addition for your club. If you ever need more or have any other feedback, don't hesitate to reach out. We're always here to help! Thanks again for choosing us. Kind regards, Jane Customer Service Bettercaremarket

Posted 9 months ago

“Really happy with quality”

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Posted 10 months ago

Dear Kate, Thank you so much for your kind words! We're thrilled to hear that you and your son are really happy with the quality of Magic Youth Pull Up Pants. It's always wonderful to know our products are making a positive difference. Kind regards, Annemarie Customer Care BetterCareMarket

Posted 9 months ago

“This product needs a rethink and the instructions re-written. Great idea and ergonomic design is good, well made materials but in practice you should find your own process”

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Posted 10 months ago

Dear customer, Thank you for your honest feedback on our arm Wound Protector. We're pleased to hear that you appreciate the idea, ergonomic design, and quality of the materials. We understand your concerns about the instructions and the practical application. Your insights are invaluable, and we will take them into consideration as we work on improving our product and its instructions. If you have any specific suggestions or need further assistance, please don't hesitate to reach out. We're here to help and always looking for ways to improve. Best regards, Jane Customer Service BetterCareMarket

Posted 9 months ago

“Very happy. The knee brace arrived in a few days and was exactly what I needed. I am 3 weeks post a grade 2 MCL tear and grade 1 patela tendon tear and the brace made it feel more supported and reduced pain. Would highly recommed for anyone who needs lateral knee stability”

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Posted 10 months ago

Hi Jim, Thank you for your feedback! We’re thrilled to hear that the Hinged Knee Brace by Push Sports has provided the support and pain relief you needed. It’s great to know that it has been beneficial during your recovery from a grade 2 MCL tear and grade 1 patella tendon tear. Your recommendation for those needing lateral knee stability is highly appreciated. We wish you a smooth and speedy recovery! If you have any further questions or need assistance, feel free to reach out. Kind regards, Customer Service BetterCareMarket

Posted 10 months ago

“Thank you for your very prompt delivery. The Tri-walker does exactly what is advertised; light, compact and effective.”

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Posted 10 months ago

Dear John, Thank you for your kind words! We're delighted to hear that the foldable Tri Walker meets your expectations and that you found our delivery service prompt. It's great to know that you're enjoying the light, compact, and effective design of this rollator. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new Tri Walker! Best regards, Jane Customer Service BetterCareMarket

Posted 10 months ago

“Great service and information before ordering. Just the support device I was looking for and arrived in just a matter of days. Thanks all involved Kevin”

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Posted 10 months ago

“The hip protector is working very well. Maybe I could have purchased a larger size. My husband is wearing it every day. Thank you so much.”

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Posted 10 months ago

Dear Rosemary, Thank you for your feedback! We're glad to hear that the hip protector belt is working well for your husband and that he's able to wear it every day. If you would like to purchase a larger size, please feel free to reach out to our customer service team. We're here to help ensure you have the best fit and support. Thank you for choosing our product! Best regards, Annemarie Customer Service BetterCareMarket

Posted 10 months ago

“Very nice design. Very pleased with this product. It looks good as well as being functional. Delivery was super fast too.”

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Posted 10 months ago

Dear Michelle, Thank you for your wonderful feedback! We're delighted to hear that you are pleased with the design and functionality of the raised toilet seat with armrests. It's great to know that it meets your expectations and that the delivery was fast. Your satisfaction is our top priority, and we're glad we could provide a product that works well for you. If you need any further assistance, please don't hesitate to let us know. Enjoy your new seat! Kind regards, Jane Customer Service BetterCareMarket

Posted 10 months ago

“item received fitted pergectly.”

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Posted 10 months ago

Dear Maureen, Thank you for taking the time to write a review. I am happy to hear the Airgo Cane Tip fitted perfectly on your walking stick. That will make your cane stable... again. best regards, Annemarie Customer Care BetterCareMarket

Posted 10 months ago

“quick delivery, I am happy with the product except the Hip Pad Hip Protector - Safehip AirX is not what I expected.”

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Posted 10 months ago

Dear Bessie, Thank you for taking the time to let us know about your recent experience. I am sorry to hear that the Hip Pad Hip Protector by Safehip AirX you have purchased wasn’t what you were expecting. Our customers are repeatedly telling us how this best-selling Hip Pad Hip Protector is a comfortable pant; however, we do appreciate that this may not be the case at times. To that extent, we would love to hear more about your finding. Should you wish to discuss this with us, kindly email us at customercare@bettercaremarket.com.au, and a member of our team will be more than happy to look into your experience. I hope the above helps. Please let me know if you require of any further help and I will be happy to advise as required. Kind regards, Customer Care BetterCareMarket

Posted 10 months ago

“Due to my compacted neck injury in 2002, and my age and after trying many other brands of neck braces, your "Semi- Rigid Cervical Push Care Collar, is by far the best & most comfortable neck surport I have found for my injury. I would highly recomend it”

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Posted 10 months ago

Dear Shirley, Thank you so much for your kind words and for sharing your experience with our Semi-Rigid Cervical Collar from Push Care! We're thrilled to hear that it has provided you with the comfort and support you need, especially given your long journey with neck issues. Your recommendation means a lot to us, and we're glad for you the neck brace has made a positive impact on your wellbeing. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! Wishing you all the best, Annemarie Customer Care BetterCareMarket

Posted 10 months ago

“This is the second brace my husband has had. It has taken the pain and swelling away from his very arthritic wrist. Strong,sturdy and comfortable and very supportive. Washes well and well worth the money.”

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Posted 10 months ago

Dear Joy, Thank you for your wonderful feedback about the Push Med Wrist Brace! We're so glad to hear that it has provided your husband with much-needed relief from pain and swelling. It's fantastic to know that it has proven to be strong, sturdy, comfortable, and supportive for him. We're also pleased to hear that it washes well and that you find it to be worth the investment. Best regards, Annemarie Customer Service BetterCareMarket

Posted 10 months ago

“Very efficient , compact size”

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Posted 10 months ago

Good day Chris, Thank you for your comments on the Tens Pain Therapy System by AusPhysio you recently purchased. We're delighted to hear that you found the device efficient to manage your pain and that you appreciate its compact size. Your satisfaction is our top priority, and we're thrilled to know our product meets your needs. best regards, Annemarie Customer Care BetterCareMarket

Posted 10 months ago

“They have a great range of products available. I recently bought a mini resistance bike for my mum. It arrived within 2 days. My mum uses it every day. They were also able to answer queries over the phone.”

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Posted 10 months ago

Good day David, Thank you for your wonderful review! We're delighted to hear that you found our product range impressive and that your mum is enjoying her new Mini Resistance Bike. It's great to know that it arrived quickly and is being used daily. We're also glad our customer service team could assist you over the phone. Your satisfaction is our top priority, and your positive feedback means a lot to us. Kind regards, Annemarie Customer Care BetterCareMarket

Posted 10 months ago

“Easy to follow and use ordering system followed by timely and efficient delivery.”

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Posted 10 months ago

Bettercaremarket is rated 4.5 based on 168 reviews