Bettercaremarket Reviews

Name: Bettercaremarket
Address: 63 Christie Street, St Leonards, New South Wales
Rating: 4.47

4.5 Rating 168 Reviews

86 %

of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.

Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

Bettercaremarket 5 star review on 20th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 96 year old mother loves her Comfort-Plus Quad Cane with the small base. It is perfect for her needs. Great service and very speedy delivery. Would purchase from Bettercaremarket again for sure.”

Helpful Report

Posted 11 months ago

Dear Janet, Thank you so much for your lovely review! We're thrilled to hear that your 96-year-old mother loves her Comfort-Plus Quad Cane with the small base and that it's perfectly meeting her needs. We're also glad that you were pleased with our service and speedy delivery. Your kind words mean a lot to us, and we look forward to serving you again in the future. Thank you for choosing Bettercaremarket! Best regards, Jane Customer Service BetterCareMarket

Posted 10 months ago

“Its ok not as easy to use as I though it would I got to help me pull up my bra straps as I have very bad arms. I'm still getting use to it once I get use tonit it's going to be a very good tool”

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Posted 11 months ago

Dear Darlene, Thank you for sharing your experience with our Dressing Stick Shoehorn combo! We appreciate your honest feedback and understand that it can take some time to get used to new tools, especially when dealing with limited arm mobility. We're glad to hear that you're finding it helpful for pulling up your bra straps and believe it will become an even more valuable tool as you continue to use it. If you have any questions or need tips on how to use it more effectively, please don't hesitate to let us know. We're here to support you! Best regards, Jane Customer Service BetterCareMarket

Posted 10 months ago

“The product proved to be more than adequate, the delivery came very quickly, and the customer service (a lady named Maria, I belive) was impeccable.”

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Posted 11 months ago

Dear customer, Thank you so much for your wonderful review! We're happy to hear that our cholesterol monitor exceeded your expectations and that the delivery was swift. We're especially pleased to know that Annemarie provided you with impeccable customer service. We strive to offer the best support possible, and it's great to hear that she made a positive impact on your experience. If you have any further questions or need assistance, please feel free to reach out. We're always here to help! Best regards, Jane Customer Service BetterCareMarket

Posted 10 months ago

“Very good. Parcel arrived on time and in good condition.”

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Posted 11 months ago

“Excellent piece of equipment to help me move around the house with a crushed T12 fracture. It was delivered in an extremely fast. I didn’t order the wheels because I thought I had a pair that would work. I called and the customer service rep was friendly and very helpful. My wheels arrived today making frame much easier to use.”

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Posted 11 months ago

“My mum absolutely loves her new cup”

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Posted 11 months ago

Good day Sharon, That's wonderful to hear! We're delighted that your mum loves her new Tasty Beaker. If there's anything else we can assist you with, or if you have any other feedback, please let us know. Hope your mum keeps enjoying the sippy cup! Kind regards, Jane Customer Service Bettercaremarket

Posted 11 months ago

“This is the 4th cane tip that I've ordered!!!!! I'm so impressed with the quality & stability of the tip! I wouldn't not recommend anything else!”

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Posted 11 months ago

Good morning Kate, We are delighted to hear you are so happy with the Airgo Cane Tip for the Comfort-Plus MiniQuad! Thank you for taking the time to write your feedback! If we can help you with anything else, please get in touch. Kind regards, Jane Customer Service BetterCareMarket

Posted 11 months ago

“My knee brace dose help. Not as good as I would like it to be. Can feel the support is there. Maybe I just have to adjust to it myself”

Helpful Report

Posted 11 months ago

Good day Sandram Thank you for your feedback on the Push Care Knee Brace! We're glad to hear that you can feel the support it provides. It can take a little time to adjust to new braces, so give yourself some time to get used to it. If you have any questions about adjusting it for a better fit or need further assistance, please don't hesitate to reach out. We're here to help ensure you get the most benefit from your knee brace. best regards, Annemarie Customer Care BetterCareMarket

Posted 11 months ago

“I bought one of these following a weber A fracture of my ankle. The item arrived super quickly and I'm thrilled with the outcome. It's a fantastic design, which allows me to partially weight bear through the almost-healed fracture. I highly recommend this ankle brace”

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Posted 11 months ago

Dear Maureen, Thank you so much for your wonderful review of the Push Med Ankle Brace! We're so pleased to hear that the ankle support arrived quickly and has been such a great help for your recovery. It's fantastic to know that the design is supporting your needs as you continue to heal from your Weber A fracture. Your recommendation means a lot to us! Wishing you a speedy and smooth recovery, Best regards, Annemarie Customer Care BetterCareMarket

Posted 11 months ago

“Have ordered two boxes of "iD Pull Up Pants Plus" from Bettercaremarket at different times. The Pants are a strong and very absorbent and my wife is happy with them as they are the same as she was using in Rhab in hospital. The reordering process is very easy. With the second order they advised me there would a weeks delay which was ok as we still had enough left to cover the week. The pricing is very competitive and the order and delivery process is good.”

Helpful Report

Posted 11 months ago

Good day Mark, Thank you for sharing your positive experience with the "iD Pull Up Pants Plus." We're delighted to hear that your wife is happy with them and that the Pull Ups meet the same high standards as those used in hospital. At Bettercaremarket, we choose to offer only quality incontinence products. It's great to know that our reordering process has been easy for you and that you found our pricing competitive. We appreciate your understanding regarding the slight delay with your second order and are pleased that it didn't cause any inconvenience. Your feedback is invaluable to us, and we're here to assist with any future orders. Best regards, Annemarie Customer Care BetterCareMarket

Posted 11 months ago

“The website is easy to use; products are true to the advertised items; delivery is prompt. I haveno problem reccomending the website.”

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Posted 11 months ago

Good day Monica, Thank you so much for taking the time to leave a review about your experience with our website and products. We really appreciate your feedback! I'm delighted to hear that you found our website easy to use and that the products you received matched the advertised descriptions accurately. Providing a smooth and transparent online shopping experience is very important to us. We're also glad the delivery was prompt - we know how essential it is to receive your daily living aids quickly! Thank you for the recommendation as well. Word-of-mouth referrals from satisfied customers like yourself mean a lot. We look forward to your next visit! Please let us know if there's anything else we can do to ensure you have an outstanding experience. Best regards, Annemarie Customer Care BetterCareMarket

Posted 11 months ago

“LOVE THE PRODUCT, FAST DELIVERY AND GREAT CUSTOMER SERVICE. HIGHLY RECOMMEND BETTERCAREMARKET.”

Helpful Report

Posted 11 months ago

Hi Greg, Thank you Greg for your glowing review! We're delighted to hear that you love our product and had a positive experience with our fast delivery and great customer service. Your recommendation means the world to us! Thanks again for choosing BetterCareMarket! best regards, Jane Customer Service BetterCareMarket

Posted 11 months ago

“all is well”

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Posted 11 months ago

“I have used other knee guards but as soon as I started to wear my Push Care Knee Brace I noticed immediate support and relief which increased my confidence. I am so happy with my Knee Brace I have just ordered another support fo my other knee.”

Helpful Report

Posted 11 months ago

Dear Barry, I wanted to personally reach out to express my gratitude for your recent purchase of the Push Care Knee Brace from BetterCareMarket. Your feedback truly made our day! It's fantastic to hear that the Push Care Knee Brace has provided you with immediate support and relief, boosting your confidence along the way. We strive to offer high-quality products that make a real difference in our customers' lives, and your experience confirms that we're on the right track. We're thrilled that you're so satisfied with your Knee Brace that you've decided to order another support for your other knee. Your loyalty means a lot to us, and we're here to ensure that you continue to receive the excellent service and products you deserve. Thank you once again, for choosing BetterCareMarket. We look forward to continuing to serve you in the future! Best regards, Annemarie Customer Care BetterCareMarket

Posted 11 months ago

“It was a great website easy to navigate and I received my goods quickly the contact was great”

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Posted 11 months ago

Dear Bronwyn, I wanted to extend a heartfelt thank you for taking the time to leave such a positive review of BetterCareMarket. Your feedback truly brightened our day! We're thrilled to hear you found our website easy to navigate. Creating a seamless online shopping experience is a top priority for us, so it's rewarding to hear that we hit the mark. Your satisfaction is our ultimate goal. Prompt delivery is something we pride ourselves on, and it's great to know that we delivered on our promise. Lastly, I'm glad to hear that you found our communication to be great. Providing exceptional customer service is at the core of what we do, so your recognition of our efforts means a lot. Once again, thank you for choosing BetterCareMarket and for sharing your positive experience. Warm Regards, Erik Customer Care BetterCareMarket

Posted 11 months ago

“Perfect frame for my needs plus a bonus seat with lid and a potty. Great product and a speedy delivery .”

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Posted 1 year ago

Dear Nina, Thank you for taking the time to leave us with your feedback. That's much appreciated! We are happy to hear you are pleased with the Multifunctional Over Toilet Frame & Seat Raiser. All the best, Annemarie Customer Care BetterCareMarket

Posted 11 months ago

“it was for my mum and so far she is happy with it. It is lighter than the one she was using ealier.”

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Posted 1 year ago

Dear Hasmukh, Thank you for taking the time to leave a review of the offset handle walking stick you purchased for your mum. We greatly appreciate your feedback, and we're happy to hear that your mum is pleased with it so far! It's wonderful to know that the walking stick has met your mum's expectations and that she finds it lighter than her previous one. We understand the importance of comfort and ease of use when it comes to mobility aids, and we're delighted that our product has made a positive difference for her. If we can assist you or your mum in the near future, feel free to get in touch! Warm regards, Annemarie Customer Care BetterCareMarket

Posted 11 months ago

“Many thanks I need that ASAP thank you”

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Posted 1 year ago

“I received my vulkan ice bag wrap on time and im impressed! It works well to ease the pain i have behind my left knee. I have a ruptured Bakers Cyst and its quite painful but with vulcan ice bag wrap takes away the pain straight away! I wish i had ordered it sooner! Also, i can use the ice bag on its own for any other aches and pains! Im very happy and would definately recommend this product!!”

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Posted 1 year ago

Dear Sandra, Thank you so much for your fantastic review! We're thrilled to hear that the Vulkan Ice Bag Wrap is helping ease the pain from your ruptured Baker's Cyst. It's great to know that it provides quick relief and can also be used for other aches and pains. We're delighted to hear it's making such a positive difference for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any other needs or questions, feel free to reach out. Kind regards, Annemarie Customer Care Bettercarmarket

Posted 1 year ago

“Good product Quick delivery Much appreciated Second package was open and damaged..not the product..the packaging.”

Helpful Report

Posted 1 year ago

Dear CJ, Thank you for your feedback! I am happy to hear that you're satisfied with the leg lifter and our quick delivery. We apologise for the issue with the packaging of the second item and appreciate you bringing this to our attention. We'll look into this to prevent future occurrences. If you need further assistance or have any other concerns, please don't hesitate to reach out. Your satisfaction is important to us at Bettercaremarket. Kind regards, Jane Customer Service Bettercaremarket

Posted 1 year ago

Bettercaremarket is rated 4.5 based on 168 reviews