Bettercaremarket Reviews

Name: Bettercaremarket
Address: 63 Christie Street, St Leonards, New South Wales
Rating: 4.47

4.5 Rating 168 Reviews

86 %

of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.

Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

Bettercaremarket 5 star review on 20th July 2024

Anonymous

Anonymous // 01/01/2019

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“Well made, sturdy and exactly as described online. Quick delivery. In all an excellent wrist support that has reduced the arthritic pain I and swelling for my husband.”

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Posted 1 year ago

Good day Joy, It warms our hearts to know that the Push Med Wrist Splint has been a source of relief and comfort for your husband. We understand how challenging dealing with arthritic pain can be, and it's truly rewarding to hear that our brace is making a difference. Your kind words about the quality and the quick delivery are greatly appreciated and reinforce our commitment to providing well-made, reliable products accompanied by efficient service. Thank you for taking the time to share your positive experience. We are here for you and your husband should you need any further assistance or support. Wishing your husband continued relief and wellbeing. Kind regards, Jane Customer Service Bettercaremarket

Posted 1 year ago

“Happy with the purchase and the dealings with everything.”

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Posted 1 year ago

Dear customer, Thank you for your positive review. We are thrilled to hear that you are happy with your purchase and your experience with us! It's always our goal to ensure that every aspect of your journey—from browsing to buying—is smooth, enjoyable, and meets your expectations. Your satisfaction is what we strive for, and your feedback is incredibly valuable to us. If there's anything more we can assist you in the future, please don't hesitate to let us know. Thank you for choosing Bettercaremarket and for taking the time to leave a review. We look forward to serving you again! Warm regards, Annemarie Customer Care Bettercaremarket team

Posted 1 year ago

“I ordered a black paisley walking stick, but received a purple paisley walking stick!!!!”

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Posted 1 year ago

Dear Nicholas, I'm sorry to hear you were expecting a black walking stick. It seems our product images may not have accurately conveyed the colour, leading to an unexpected surprise when your order arrived. We want to express our apologies for the mix-up and any inconvenience this has caused. We understand that the details matter, especially when selecting a personal item like a walking stick. Our aim is to ensure you receive the product that you need and want. Please know we are looking to improve our images on the website to prevent these issues in the future. Thank you for your understanding, and once again, we apologise for the confusion. We appreciate your patience as we work to make things right. Kind regards, Jane Customer Service BetterCareMarket

Posted 1 year ago

“Good product only down side seat a little hard otherwise great.”

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Posted 1 year ago

Dear Stephen, Thank you for taking the time to share your experience with the Savanah Raised Toilet Seat. We are delighted to hear that you find the product to be great overall. We appreciate your honesty in pointing out that the seat's firmness did not entirely meet your comfort expectations. We strive to balance support and comfort, and your feedback is invaluable as it helps us to continually improve our products. We will certainly take your comments back to the manufacturer for future product enhancements. Thank you once again for your review. Your satisfaction is very important to us, and we hope to have the opportunity to serve you again in the future. Warm regards, Jane Customer Service Bettercaremarket

Posted 1 year ago

“Prompt delivery. No assembly needed. My mum is using this and is very happy with it - a nice colour (blue), light and the hand grip is comfortable.”

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Posted 1 year ago

Dear Dale, We’re absolutely delighted to hear about your positive experience with the Comfort-Plus MiniQuad Walking Stick! It's fantastic to know that the prompt delivery, the easy setup, and the overall design have met your mum’s expectations. We understand how important it is to provide products that combine functionality with comfort. Our team is dedicated to ensuring that our products enhance the lives of our customers, and your feedback reaffirms the hard work we put in every day. It's reviews like yours that make all the difference! Should you or your mum have any further feedback, need assistance, or have any questions, please do not hesitate to reach out. Thank you, once again, for choosing us and for taking the time to share your experience. We hope to continue providing you and your mum with products that bring comfort and ease to your lives. Warmest regards, Annemarie Customer Care BetterCareMarket

Posted 1 year ago

“I would not have purchased the product if I had known that the handle detaches from the brush. I have given two stars as the brush head is good and the shape of the handle is good. The fact that the brush and handle are detachable, let's the product down”

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Posted 1 year ago

Dear customer, Thank you for taking the time to provide feedback on your recent purchase of the Long Handled Wooden Bath Brush. We’re genuinely sorry to hear that the detachable handle did not meet your expectations, and we understand your disappointment. The design intent behind the detachable handle was to offer versatility and ease of storage, but we realise that this feature may not be beneficial for everyone. We really appreciate your positive comments about the brush head and the ergonomic design of the handle. It’s feedback like yours that helps us improve and better serve our customers. Thank you again for your honest review. Best regards, Jane Customer Service BetterCareMarket

Posted 1 year ago

“i ordered folding travelling elblow crutches and it seems that they will be perfect! They have the enclosed cuff so that if you are walking and you need to let go of the crutch it will stay attached to your arm which is just what I need. I rang Bettercare and told them that I needed a faster delivery and I am not sure what the man on the phone did but the crutches arrived the next day I could not be more garteful to the company and the man on the phone, unfortunately I don't remember his name. The only other thing I would say is the instructions for put the cutches together/apart could be easier to follow. Thank you so much. Philomena Box Hill Vic”

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Posted 1 year ago

Good day Philomena, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that the folding travel elbow crutches are a perfect fit for your needs and that the enclosed cuff feature is providing the support and convenience you were looking for. We're also happy to hear that our team was able to expedite the delivery for you. Speedy and efficient service is something we strive for at Bettercaremarket, and it's great to see that we were able to meet your expectations. I'll be sure to pass on your kind words to Erik. Regarding the assembly instructions, we sincerely appreciate your input. We're always looking for ways to improve, and clearer instructions can indeed make a significant difference. We'll take your suggestion on board to enhance our customer's experience. If there’s anything else you need or if you have further suggestions, please don't hesitate to reach out. We’re here for you! Warm regards, Annemarie The Bettercaremarket Team

Posted 1 year ago

“Great product does the job and very fast delivery”

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Posted 1 year ago

Hi Joanne, Thank you for your positive feedback! We're delighted to hear that our insoles are meeting your needs and that you're satisfied with their performance. It's also fantastic to know that our delivery service exceeded your expectations with its speed. We strive to provide quality products and swift service, so it's rewarding to hear about your great experience. If you ever have any more needs or questions about our products, we're always here to help. Thanks again for choosing us and for taking the time to share your thoughts! Best regards, Annemarie Customer Care Bettercaremarket team

Posted 1 year ago

“Hi Betercare. The Patella knee brace is fantastic. I have a retorn Maniscus and have been putting up with pain and a limp for seven or eight months. I have had relief from the pain and the limp is finally going. I can't help but tell anyone at Golf who will listen how good this product is. 5 out of 5 stars from me. Dale at Caringbah South”

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Posted 1 year ago

Hi Dake, We're absolutely delighted to hear that the Patella knee brace from Push Med has been instrumental in alleviating your pain and improving your mobility, especially after such a prolonged period of discomfort. It's wonderful that you're already seeing such significant improvements. Your experience is exactly what we strive for with our products – to provide relief and support that empowers our customers to return to the activities they love without the burden of pain. Thank you for giving our product a 5-star rating and for your enthusiastic recommendation. It means the world to us. We wish you continued improvement and many more enjoyable rounds of golf! Best regards, Jane Bettercaremarket Customer Service

Posted 1 year ago

“I am very happy with my new watch, it has the basic features and it is all I need.”

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Posted 1 year ago

Hi Anna, We're delighted to hear that you're enjoying your new activity tracker / watch and that its features are meeting your needs! It's great to know that the simplicity and functionality are hitting the mark for you. If you have any questions about your activity tracker or want to explore more of its features at any point, please feel free to get in touch. We're always here to help. Thank you for choosing our product and for taking the time to leave a review. We truly appreciate it. Best regards, Annemarie Bettercaremarket

Posted 1 year ago

“As I learn how to use it correctly, Im sure it will be quite effective.”

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Posted 1 year ago

Hi Patricia, Thank you for taking the time to share your thoughts on the perching stool. We're glad to hear that you're optimistic about its effectiveness as you become more acquainted with its use. Learning the best ways to utilise it, can indeed make a significant difference in its comfort and support capabilities. If you have any questions or need tips on how to maximise the kitchen stool's benefits, please don't hesitate to reach out. We're here to ensure you get the most out of your purchase and are always happy to help with any guidance or support you might need. Thank you for choosing our perching stool, and we look forward to assisting you in any way we can to make your experience even better. Best regards, Jane Customer Service Bettercaremarket

Posted 1 year ago

“Very good service product arrived undamaged , not sure if it will fix my neck but it has definitely made it a lot better after 1 day of use .”

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Posted 1 year ago

Hi Kevin, Thank you for sharing your feedback on the semi-rigid cervical collar and our service. We're thrilled to hear that the product arrived in perfect condition and that you've already noticed an improvement in your neck discomfort after just one day of use. That's fantastic news! While we hope the cervical brace will significantly contribute to your neck's healing and comfort, please remember that individual results can vary, and it's important to consult a healthcare professional if the pain persists. If you have any questions about the product or need further assistance, we're here for you. Your satisfaction and wellbeing are our top priorities. Thank you for choosing us for your healthcare needs, and we wish you continued improvement and comfort. Best regards, Annemarie Customer Care Bettercaremarket team

Posted 1 year ago

“Have great prices thank you.”

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Posted 1 year ago

Dear Merissa, Thank you for your review. We are happy to hear our products are well priced. Feel free to contact us if you have any queries on the items you purchased. Kind regards, Jane Customer Service Bettercaremarket

Posted 1 year ago

“Thank you guys, I received my products fast and in good order. And, most importantly, the recommendations you gave are spot on.”

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Posted 1 year ago

Good day customer, Thank you for taking the time to review Bettercaremarket! We are happy to hear our recommendations were helpful for you. Hope to see you again. Best regards, Jane Bettercaremarket team

Posted 1 year ago

“Super fast delivery.good quality product”

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Posted 1 year ago

Dear customer, That's fantastic to hear! We're happy to hear that your hip protector belt arrived swiftly and meets your standards for quality. Speedy delivery and your satisfaction are what we aim for every time. Thank you for sharing your positive experience! Kind regards, Annemarie Bettercaremarket Customer Care

Posted 1 year ago

“Good choice of products, was surprised at the choices available”

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Posted 1 year ago

Good day, We're happy to surprise you with our variety! It's great to know you enjoyed exploring our product options. We always strive to provide a wide selection to cater to everyone's needs. Thank you for choosing Bettercaremarket and we hope to see you back in the future! Kind regards, Annemarie Bettercaremarket, customer care

Posted 1 year ago

“Can't answer that question yet becausing waiting for the Navigator to attach it to!”

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Posted 1 year ago

“Thanks so much”

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Posted 1 year ago

“I highly recommend Bettercare market I found the site easy to use and when Iordered my item I received it promptly and I intend to order more items from them in the future. Thanks for your help.”

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Posted 1 year ago

Hi Monica, We're so happy to hear that Bettercare Market has earned your recommendation! It's fantastic to know the website was user-friendly and your order arrived swiftly. A big thank you for your support, and we can't wait to assist you with your next order. Here's to more easy, prompt experiences with us! 🎉📦 Kind regards, Annemarie Bettercaremarket Customer Service

Posted 1 year ago

“friendly service and good delivery time”

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Posted 1 year ago

Good day Hilton, Thank you so much for your kind words! We're really pleased to hear you enjoyed our service and the delivery time. Our team is always trying to ensure you have a fantastic experience. If there’s anything else we can do for you, just let us know 🌟🚚 Hope the Push wrist brace will help you recover from your wrist injury! Best regards, Jane Bettercaremarket Customer Care

Posted 1 year ago

Bettercaremarket is rated 4.5 based on 168 reviews