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Bettercaremarket Reviews

4.5 Rating 168 Reviews
86 %
of reviewers recommend Bettercaremarket

About Bettercaremarket:

BetterCareMarket is a leading Australian online provider of healthcare and disability equipment, mobility aids, daily living aids, incontinence supplies and braces & supports. We have served thousands of happy customers and NDIS-participants since 2020. We are a registered NDIS-provider and deliver our goods Australia wide.


Quality Products at Affordable Prices
As a leading independent provider of healthcare products, we work hard to ensure you get great quality products – from Australian suppliers - at competitive prices from leading brands you can trust.

Registered NDIS-provider
We are proud to be a registered NDIS-provider and support all plan types. BetterCareMarket offers solutions to help improve the lives of people with a disability. We tailor our products to meet your needs and make your life easier: from useful kitchen aids, bathroom equipment, rollators & walkers, overbed tables, tens machines to quality incontinence supplies and much more. Our easy ordering system lets you place your NDIS-order without payment.

Wide range of products
We have access to an extensive range of products to assist your health, mobility and quality of life. We stock braces and supports to help you move with confidence after an injury or a chronic condition such as arthritis. Our Aids for Daily Living include useful products such as Dementia clocks, Gardening Tools with special grip, unique plates and bowls, reachers etc.
If you are after incontinence products, we provide quality brands that offer a high level of protection against leaks. Check our Molicare Pull Up Pants, adult diapers and incontinence skin care range.

Ready to Help You
BetterCareMarket’s dedicated Customer Service team is on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with us, they are ready to answer your queries and offer assistance with placing your order.

Online Shopping 24/7
Our online store is open 24 hours a day and our helpful staff is always at the other end of the phone, 5 days a week from 9am to 5pm, to assist you with your product selection. For a quick and easy purchase, you can choose to place your order online, via email or over the phone.

Safer Shopping with BetterCareMarket
We offer a SSL payment method to protect sensitive data, providing peace of mind that your order is safe in our hands.

This is a present for a dear friend, I am sure it will be fabulous for her and a little bling will add to the help
Helpful Report
Posted 1 year ago
Hi Beryl, Thank you for your kind review. So excited for your friend to see the gift you've chosen! A dash of bling is sure to make her support just as stylish as it is helpful. Can't wait for her to love it! ✨ Kind regards, Annemarie Bettercaremarket customer service
Posted 1 year ago
Excellent product. Bought it for my elderly dad who loves it. Arrived in 2 days. Highly recommend
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Posted 1 year ago
Hi Michelle, So happy to hear your dad is very happy with the Raised Toilet Seat you bought for him. It is such a handy toilet aid for elderly customers as it gives them more support on the toilet. Hope to see you again at Bettercaremarket. Best regards, Annemarie Bettercaremarket Customer Service
Posted 1 year ago
This walking stick has a marvellous hand grip, very comfortable, I am loving the blue colour, thanks for the quick delivery.
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Posted 1 year ago
Dear Tracy, Thank you for taking the time to leave us such a great review! We're delighted to hear that Comfort Plus Mini Quad walking stick meets your needs and that you appreciated the quick delivery! Your satisfaction is our top priority, and feedback like yours is incredibly valuable to us. Should you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon! Warmest regards, Jane Bettercaremarket, Customer Care Team
Posted 1 year ago
Excellent Customer Service from the team at Bettercaremarket.
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Posted 1 year ago
Dear Rob, Thank you so much for taking the time to share your positive experience with Bettercaremarket. We are thrilled to hear that you received excellent service from our team. At Bettercaremarket, we always strive to provide our customers with the best possible service and support, and it's rewarding to know that we've succeeded in making your experience a great one. Please don't hesitate to reach out to us for any further needs or questions. We look forward to serving you again in the future! Best regards, Annemarie, from Bettercaremarket, customer service
Posted 1 year ago
Great product I bought 2 donut pillows So comfortable 10/10 And quick delivery
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Posted 1 year ago
Hi Nada, We are very pleased you enjoy the Oval Foam Donut Cushions! Thank you for your kind feedback! This will help our customers make a considered choice. Best regards, Jane Customer Service Bettercaremarket
Posted 1 year ago
I have found the hard plastic rubs against my skin leaving a welt when I take the brace off.
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Posted 1 year ago
Hi Linda, We appreciate you took the time to leave a review. I am sorry to hear the rubber part rubs against your skin. We always welcome any feedback that can help us improve our listings. I am most grateful for your comments, which our team will most certainly take into consideration. In the meantime if you would like me to make any changes, I will be happy to assist. Best regards, Jane Bettercaremarket customer service
Posted 1 year ago
Luv it! Opens jars easily!!
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Posted 1 year ago
Good range of products, delivered quickly. Easy to order online
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Posted 1 year ago
Easy website to manoeuvre and a vert good range of products.
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Posted 1 year ago
Dear Jacqueline, Thank you. We are always grateful when customers take a few minutes of their time to tell us about their experience, and welcome all constructive feedback that helps our future customers. best regards, Jane Bettercaremarket Customer Care
Posted 1 year ago
Good quality items and fast delivery. Thank you.
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Posted 1 year ago
Thank you, Rafael for your feedback. We are committed to deliver premium products and get them to you as fast as we can. Best regards, Bettercaremarket
Posted 1 year ago
Excellent service ! Follow up was friendly and helpful! Thankyou
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Posted 1 year ago
Good day Lea, Thank you very much for your review. Happy to have been of help! Kind regards, Jane Bettercaremarket Customer Care
Posted 1 year ago
Very prompt service, very happy with my purchase.
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Posted 1 year ago
Dear Janet, Thank you for this positive feedback. I’m glad to hear your order arrived quickly and that you are happy with your purchase! All the best, Annemarie at Bettercaremarket
Posted 1 year ago
Good timely communication and service.
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Posted 1 year ago
A waste of kitchen drawer space.
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Posted 1 year ago
Wow I love this Tilt table as do all my friends! In the lowest position I can comfortably use when sitting on my lounge. The table is so long, there's so much space to use. I love how it tilts which I use when I'm reading & studying. I love the separate drink holder. Honestly I can't recommend it enough! Buy it, you we're be sorry.
Bettercaremarket 5 star review on 12th December 2023
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Posted 1 year ago
Good day Nazin, Thank you for taking the time to leave us some feedback. We love to hear from our customers re. their shopping experiece. I am delighted to hear you were happy with our tilting over chair table! All the best, Jane at Bettercaremarket
Posted 1 year ago
I love my new walker it's so light easy to fold up & put into the back of my car.
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Posted 1 year ago
Dear Gail, Thanks ever so much for taking the time to review your recent purchase. I happy to hear that you found the Superlite Deluxe Rollator so convenient for your needs. Just as the name tells, it is light which makes it easy to handle. Hope to see you again at Bettercaremarket. Kind regards, Jane Bettercaremarket team
Posted 1 year ago
The pads which are inbuilt into the pull-up underwear is the best system because they always stay in place when the underwear need laundering there is no chance of losing the pads,great product
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Posted 1 year ago
Thank you Henry, for your positive review! Hope you'll enjoy your hip protectors! Warm regards, Annemarie Bettercaremarket Customer Care Service
Posted 1 year ago
Great site and products!
Bettercaremarket 5 star review on 3rd December 2023
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Posted 1 year ago
Need a speedy delivery and they made it happen in 2 days. Able to speak to a person who made all the arrangements. Can’t ask for more than that. Great company to deal with.
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Posted 1 year ago
please stop hounding me !! ive said no i dont want to do a review 3 times now!!!!
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Posted 1 year ago
Bettercaremarket is rated 4.5 based on 168 reviews